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“Robbed at Ten Spa”

Ten Spa at Fort Garry Hotel
Ranked #2 of 31 Spas & Wellness in Winnipeg
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Located in the penthouse of The Fort Garry Hotel, Spa and Conference Centre national historic site in the heart of downtown Winnipeg, Ten Spa is a world-class destination of indulgent spa luxury. Each Ten Spa treatment has evolved after years of research at many of the world’s foremost spas, as well as hard-to-find ethnic parlors. Once each treatment is created, our staff is trained to customize each service to find skin and body-care solutions for every situation. All treatments and services are based on classic techniques infused with a modern edge. There are no fad driven trends here – only results. So, whether it’s a facial, body scrub, massage, body cocoon, pedicure or manicure, our cutting edge treatments will provide unmatched results which soothe and nurture. Dubbed, “The hottest, steamiest, most exotic place in Canada” by the Ottawa Citizen, the Hamam at Ten is a modern reinterpretation of the Turkish Roman hot air bathing ritual. Offering several levels of treatment, all hamam experiences are relaxing and detoxifying; they stimulate circulation, cleanse and activate skin metabolism.
Useful Information: Lockers / storage, Food available for purchase, Bathroom facilities
1 review
common_n_attraction_reviews_1bd8 13 helpful votes
“Robbed at Ten Spa”
Reviewed November 4, 2012

Be careful if you make the mistake of patronizing Ten Spa. My wife had most of her jewellry stolen from her locker. The manager did not even bother to return calls until 5 days later, after a call was made directly to
Ft. Garry hotel management. Although only a handful of other patrons or staff could have been responsible, their names were not given to police, nor did ten spa make any attempt to contact or interview them. Better to just ignore it and hope it stays quiet. When I went to meet with the manager, she refused to see me, sending an assistant out instead. I guess theft isn't of concern to management. So in short, leave everything of value at home, or better yet, find a spa that is interested in security for their guests. This one obviously isn't, and one can assume that the thieves still either work there or attend as guests.

Visited August 2012
13 Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Winnipeg, Canada
Level 6 Contributor
237 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
“Best spa in Winnipeg!”
Reviewed October 31, 2012

Craving that pampered, luxurious feeling. Well, you can stop at Ten Spa and get treated to that glamorous and relaxing life style you so deserve! From their turkish cotton bathrobes, to their beautiful tile and friendly staff, this spa is definitely the best in the city.

Visited July 2012
Thank WpgSoccerMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“A little worse for wear, but still a luxurious experience!”
Reviewed September 26, 2012

This was our second visit to Ten Spa, the first being in May 2011 upon our engagement, and this time for our first wedding anniversary.

The service was still exemplary, and the lounge areas are just as decadent and relaxing as ever, but the change rooms, steam and shower are starting to look a bit worn. I noticed many broken or missing tiles from the benches in the steam room, a handle missing in the experiential shower, the front missing from one of the mist buttons in the same shower, and there are exposed screw plugs showing in all the regular showers, I can only guess because they removed a dispenser at some point?

Aside from these slightly shabby touches, the change rooms are beautifully stocked with L'Occitane bath products, and another brand of hair styling products which I cannot recall the name of. No hairspray though... which I thought was odd. Their straightening irons are amazing though, better even than the Chi brand I have at home!

We had cookies and champagne in the lounge before our treatment... very nice touch and they add the cost of the wine etc... to your bill when you leave, so no need to schlep cash into the lounge area (no pockets in the robes, so not sure how'd you'd manage it anyway :) Tea, water and I believe juice are free, as are a delightful array of snacks from cookies to dried fruit, and cheese and crackers later in the afternoon.

Make sure you come EARLY for any treatments, personally, I'd come an hour ahead of time, because it's so lovely and relaxing to take in all they have to offer beforehand.

Visited September 2012
3 Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carman, Manitoba
Level 4 Contributor
45 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed September 10, 2012

Ihave been here many times and the atmosphere and peole working there are excellent. The only thing that would make it perfect is a mineral pool!

Visited August 2012
Thank DebRussell49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenora, Canada
Level 5 Contributor
51 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“pampered plus”
Reviewed September 10, 2012

Enjoyed the upper body massage with my husband in the couples room. Experience was calming and sensual. Right from the moment we arrived everyone was helpful and polite. Not the run of mill place. Everything they say on pamphlet is true. Only one complaint could not steam with my husband as steam rooms off mens and ladies washrooms.

Visited September 2012
Thank Minimoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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