We came here recently for a family reunion. Prior to reserving we had asked if noise was going to be an issue as we were a large group. Rubber Ducky told us that it wouldn't be a problem. Some of us had RV's, Tents, Pop up campers and others stayed in the 4 motel's. We stayed in the motel as we don't own a camper and have small children. We paid just over $200 for 2 nights. You would think that for $90 per night at a motel that it would be somewhat decent right? Were we wrong!! If this hadn't been for our reunion, we would have asked for a refund and packed up and left.
As soon as we walked up to our room, the outside of it had a thousand dead bugs coated on the outside of the siding and all over our windows. Our room was across from the rec building and had 2 spot lights directed at our door. This was pretty dumb as at night, all of the bugs are attracted to the door and window. We stepped into the motel to find the following: it smelled very musty, moldy, and a strong stench of well water. There were dead moths and black flies all over the window sill, kitchen counter top and floor. The floor had rocks, old gum stuck in the mat, food crumbs everywhere and it looked like there were old dried up spills. The windows were filthy on the inside and outside, looked like someone streaked butter all over them and there were dead bug guts. There was thick dust everywhere inside. The ceiling had streaks of dead blood from flies. The nick nacks on the walls had tons of dust, the ceiling fan had thick dust on the blades and spider webs hanging everywhere. There were 2 disgusting fly swatter's with leftover bug guts hanging right beside the kitchen table. The comforter on the bed had holes all over and had disinegrated so there were pieces of it everywhere. I lifted the comforter and ran my hand underneath the sheets to feel a bunch of crumbs and hair. The bed had not been changed from the last people sleeping in it. One pillow had old stains on it and stunk. The bathtub had a black ring around it. The plug in the bathroom did not work. The air conditioner was covered with thick black dust over the fan, the inside of the coffee maker had things growing in it, the inside of the microwave was not clean either. The room had not been cleaned. You would think management would have opened the windows to air them out and clean them before we had all arrived there? After speaking with the other family members that stayed in the other rooms, theirs too had been filthy but ours was the worst. My 14 month old daughter kept trying to pick up the old gum stuck to the rug and the bugs and crumbs on the floor into her mouth. I walked to the office and told the lady who I believe was management and told her about the filth. She didn't say anything. I asked for cleaner, a dish rag and a rag so I could clean. She said she would send someone to the room with it. I spent 45 min. trying to clean the place and realized that it was far more dirty than I expected. This was so stressful as we just wanted to unpack our stuff and take the kids to the pool. My husband had to take my son to the pool and my mom had to occupy my daughter so I could stay and clean. After being pretty disgusted, I decided I wasn't going to clean any further. I had to go back to the office and tell them that the room was dirty. She asked me if I wanted someone to clean it like I was being a burden. I was expecting an appology but nothing. A girl came by to clean the room and it took her an hour. We couldn't even use the room as the cleaner she was using was so strong, I had to ask her to vacuum and the thing when started sounded like it was going to explode it was so loud. I had to wait 2 hrs from the time we checked in to use the room. Management did not offer any kind of compensation or an appology. The staff in the office are not friendly at all, they have no customer service, they don't care.
The beds in the motel were super hard and the futons were even worse. The blinds in our room were falling apart and filthy. They were so beat up that when the sun came up it was super bright in the room and was beaming right on my family that slept in the futon. At night, the spot light from the rec centre was beaming right in our room too. My grandma who is 87 was supposed to sleep on a cot that they paid extra for. There was a big broken metal spring that had popped out right where her leg would lay and they expected someone to sleep on that?
Whatever you do, don't eat at the restaurant either. The display table they have when you walk in has old vintage nick nacks covered in a ton of dust and dead bugs in it. The place is so run down and filthy, why would anyone want to eat there?
Our 2nd night there, we had a video presentation of our family and had projected it on one of our kitchen tents and we all gathered around to watch it. We had managment circle us a thousand times in his golf cart with his lights in our faces. Later that night, he came by again except this time he had told us to shut it down, he was very rude to us. We were all just talking to one another and the music was low. We asked the campers beside us if we were too noisy and they said we weren't and that this guy has been known to do this a lot. Why would they put the campsites so close together anyway? They are all out in the open too.
The hot tub that one of us had rented for the weekend at our campsite stopped working for the night and it cost $200 to rent this for 2 nights. The hot tub that the people in the motel could use wasn't working either.
Out of approx 50 of us that stayed there, no one had anything positive to say about this place. Everyone had a thousand and one complaints and you could not pay me to stay there again. This place is terrible, do not waist your money here! They call this place a resort?????
- Official Description (provided by the hotel):
- The resort is located in a peaceful, country setting; only 20 minutes from Winnipeg. Rubber Ducky Resort is open year round and offers a heated pool (seasonal) and an outdoor hot tub. During the winter months the activities include snowmobiling, cross country skiing, skating. Other attractions include a recreation building with pool table, arcade and meeting area; playground; mini golf. Our rooms feature fridge, microwave, satellite TV, high speed internet access, fax and photocopy service. ... more less
- Also Known As:
- Rubber Ducky Resort And Campground Winnipeg, Manitoba