I stayed at the Clarion on a number of occasions this year. The service usually ranged from mediocre to good. In August of this year, I had an unpleasant experience. I left behind an expensive pair of capri pants.
When I called the hotel and told them what happened they said they would get back to me. When I was contacted by a hotel employee they told me my pants had never been recovered. Ideally if the room was properly cleaned, my pants would have been recovered by housekeeping.
There are only two scenarios here: my pants were taken by a hotel employee who cleaned the room or left behind for the next guest to take. Either way the hotel is at fault as far as I am concerned. After faxing off a letter to the manager back in September/October, I have received no response to this situation. I intend to take this matter to the head office very soon. I would like to also say that a colleague of mine had left clothes behind in her room during March break of this year and the same thing happened to her. No clothes, no explanation and no apology. If your planning on staying at this hotel, make sure you keep an eye on your belongings and double check your room when you leave.
- Official Description (provided by the hotel):
- Get together….reconnect….relax and explore at the Clarion!The Clarion Hotel & Suites is nestled in the hub of Winnipeg’s business, shopping and entertainment district. The Clarion features 139 world class, spacious accommodations, ranging from business suites to family guestrooms, including accessible and pet friendly rooms. Our business suites are considered some of the largest in the city and range from 500 to 800 square feet and feature French glass double sliding doors, a family room, a King size bed, a pull out sofa bed, and a granite wet bar. We also offer family guestrooms which contain two queen size beds, as well as adjoining guestrooms to accommodate every need. Stay with us in any room type and enjoy complimentary parking, local calls, wireless high speed internet, airport shuttle, mini fridge and microwave, iron, ironing board, in room coffee and tea, hair dryer and full length mirror. We also offer complimentary access to our 24 hour state of the art fitness centre, 24 hour business centre and family water park, which is complete with a 2 story waterslide, hot tub, kiddie pool and rock wall with cascading waterfall, which is yours to enjoy from 9AM to 10PM daily. We are located minutes just away from the James Armstrong Richardson International Airport and the downtown centre, and steps away from Winnipeg’s largest shopping mall, Polo Park, SilverCity Cinema’s and numerous restaurants such as the Original Pancake House, Joey, Earls, Moxie’s Classic Grill, Red Lobster Seafood, Olive Garden Italian, Montana’s Cookhouse, Tony Roma’s Steakhouse, Ray and Jerry’s and many more! ... more less
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- Also Known As:
- Clarion Hotel And Suites
- Clarion Winnipeg
- Winnipeg Clarion
- Clarion Hotel Winnipeg Manitoba