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“Great Place to Stay”

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Clarion Hotel Winnipeg
Ranked #22 of 63 Hotels in Winnipeg
Certificate of Excellence
Reviewed January 21, 2013

I recently stayed at the Clarion and couldn't have asked for better service from the staff. They did everything possible to make my stay enjoyable and worry free.

The room was clean and comfortable and my request for a late check-out was accommodated without question or an additional charge.

Definitely the best place to stay in Winnipeg.

  • Stayed: January 2013, traveled on business
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Thank mlow731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded February 11, 2013

Dear Valued Guest, Thank you so very much for posting a review. I will be sure to share your comments with both management and staff as I know they will be more than thrilled to hear your feedback! We are always striving to improve in anyway possible and we are so happy to hear that it is being noticed. We sincerely look forward to Welcoming you back on your next visit to Winnipeg!

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402 - 408 of 502 reviews

Reviewed January 20, 2013

We stayed here twice in January as part of a wedding celebration. The staff were most accommodating and helpful. The rooms wrere a great value and were well appointed and most importantly clean.

Will definitely stay here again.

  • Stayed: January 2013, traveled with family
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1  Thank Guy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded February 11, 2013

Dear Valued Guest, Thank you so much for providing us with your feedback regarding your recent stay. We are thrilled to hear that you were happy with every aspect of the hotel. We take great pride in providing the absolute best customer service possible and we have taken many steps over the past few months to ensure so. Thank You for noticing! I personally remember your visits with us and considering that the arrangements were made through a booking agent and the communication with them was minimal, we did the best we could to ensure that your expectations were met in every way possible. I am thrilled to hear that we went above and beyond your expectations! We sincerely look forward to your next visit to the Clarion Hotel and Suites in Winnipeg!

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Reviewed January 16, 2013

I booked my basketball team with Clarion for 2 nights. Needless to say, it can be hectic, but the staff made it very easy for us and we enjoyed a great stay. The rooms were clean, the service was polite and respectful and the hotel itself was wonderful. On our day of departure we faced a closed highway that would force us to stay an extra night. The staff allowed us to wait the weather out and eventually we were able to leave. The staff was exceptional in accommodating us. I highly recommend the Clarion and I will definitely be back. Thank you Clarion staff.

  • Stayed: January 2013, traveled on business
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1  Thank Mark Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded February 11, 2013

Dear Valued Guest, Thank you so much for taking the time to post a review. We have spent the past several months educating our staff on the meaning of exceptional customer service and we are so happy to hear that it is making a difference! We sincerely appreciate your feedback and I will be certain to share your comments with the both management and staff at our next meeting. We sincerely look forward to Welcoming you and your team back in the near future!

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Reviewed December 30, 2012

I cannot say enough about this hotel, I have stayed here with my wife did the whole spa weekend a couple of times,,great packages!

I also recommend it to all of my clients / associates to stay at the Clarion when in Winnipeg, they all call the Clarion home while in Winnipeg.

Very large clean rooms, amazing beds, great location for shopping with Polo Park right next door..

Having the Pancake House connected to the hotel was a plus best cup of coffee you can get in the city!

Great food options with Earls, Joeys and Moxie's within a 2 to 5 minute walk out the front door, best cup of coffee you can get in the city!

There are actually over ten restaurants in the area that you can walk to that offer all cuisine

Simply the best offering for accommodations while in Winnipeg!

  • Stayed: December 2012, traveled on business
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1  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded January 15, 2013

Dear Valued Guest, Thank you so much for taking the time to leave a review. We sincerely appreciate your sentiments and we will be sure to share your comments with our management and staff. We look forward to Welcoming you back to the Clarion on your next visit to Winnipeg! Once again, Thank You for your continued support!

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Reviewed December 26, 2012

amazing service and spa......you have to stay here a class all the way.we even met the owner what a nice person loved it come and stay here.the spa was amazing water slides wow.also the rooms where so comfortable

Room Tip: any room place is awesome made our romantic get away.
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  • Stayed: December 2012, traveled as a couple
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1  Thank Ashleigh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded January 15, 2013

Dear Valued Guest, Thank you so much for taking the time out of your busy schedule to write a review. We here at the Clarion Hotel are delighted to hear that you enjoyed your stay with us. The fact that we have the family waterpark and the Urban Oasis Mineral Spa on site is a definate plus and our location just can't be beat! Thank you for pointing that out! I will be sure to share your review with both our front desk and spa employees as they are always happy to hear such positive comments regarding their customer service. Once again, Thank You so much for your feedback and we sincerely look forward to Welcoming you back one day soon! Cheers!

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Reviewed December 9, 2012

The Hotel room was too hot! The temperature inside was 74F 74F is too hot! 64F is just the right temperature that a hotel room would need! The thermostat won't go down to 64F which caused me a lot of headaches and I hate having headaches!

Room Tip: If you want a hotel room with an air conditioner or a thermostat that would go down to 64F(18C), by...
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  • Stayed: August 2012, traveled with family
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1  Thank Taras H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded January 15, 2013

Dear Valued Guest, We would like to take a moment to point out that all of our guestrooms do indeed have temperature control devices located on the wall. Instructions on how to control the device is located on the inside of the panel. We understand that perhaps you had some difficulties with your temperature control device during your visit and we do sincerely apologize if this was the case. I am uncertain if you contacted the front desk and advised them of your difficulties as there is no mention of such in your review. One of our front desk agents or porters would have been more than happy to assist. Had that not have worked, we would have tried tomake it right by moving you to another guestroom. Of course, everyone has a different idea of what a comfortable room temperature is and that is why we allow our guests to have the control of the device. Please accept our apologies for your experience and do feel free to contact me directly in order to discuss the matter further should you wish. We would love another opportunity to wow you with our exceptional accommodations, amenities and service!

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Reviewed November 24, 2012

Oh my! We usually stay at the Holiday Inn but we thought that we would try something different - never again.
1) They do no accept cash as payment. You MUST use a credit card or you are not staying here.
2) Very poor wireless service - very spotty and non existent at times.
3) Noisy on the first floor due to the banquet hall right below the rooms.
4) Our quilt was very stinky in our room and two of the lights did not work nor did the bathroom exhaust fan.
5) The waterpark hours are very short on the weekends - opens at 9 a.m. and closed at 10:00 p.m. on a Friday night!

  • Stayed: November 2012, traveled with family
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Thank TLHZD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMRomaniuk, Director of Sales at Clarion Hotel Winnipeg, responded to this reviewResponded January 15, 2013

Dear Valued Guest, Thank you for taking the time to post your review and we sincerely apologize that your stay with us did not meet your expectations! It is with feedback such as yours that we will continue to improve and move forward. I want to assure you that we have reviewed all of your concerns and have taken action on many of them. We have put a policy in place where guests can now pay cash for a hotel room. However, the guest will be asked to leave a cash deposit which will be refunded upon check out as long as no damage has been done to the guestroom. In the past couple of months we have upgraded our internet services as it was apparent from our guests feedback that the system was in need of an upgrade. That has been completed and our guests are no longer experiencing difficulties with the internet services. We are currently in the process of deep cleaning and repairing each and every guestroom within the hotel. New beds and bedding have been ordered and we have hired extra maintenance personnel to assist with ensuring that all fixtures and devices in the guestrooms are in working order. Unfortunately we do experience issues from time to time with noise from our banquet rooms travelling to certain guestrooms on the first floor of the hotel. We are starting renovations in the near future and we are currently in communication with our contractors in order to find a solution to this issue. Our sincere apologies that you were disturbed by the noise. The Clarion Hotel has set the family water park hours from 9AM to 10PM daily. This is due to the fact that some of our guestrooms face the pool area and we want to ensure that the guests staying in those particular rooms are not disturbed by the noise and lighting. Once again, Thank You for providing feedback on your recent stay with us. We sincerely appreciate your input and as you can see we have taken your comments to heart. Please feel free to contact me directly in order to discuss this in more detail. We would love the opportunity to make it right and have you return to the Clarion for another visit! Cheers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Winnipeg

Address: 1445 Portage Ave | Winnipeg Airport / Polo Park, Winnipeg, Manitoba R3G 3P4, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Winnipeg
#10 Family Hotel in Winnipeg
#12 Business Hotel in Winnipeg
Price Range: $122 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel Winnipeg 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Get together….reconnect….relax and explore at the Clarion!The Clarion Hotel & Suites is nestled in the hub of Winnipeg’s business, shopping and entertainment district. The Clarion features 139 world class, spacious accommodations, ranging from business suites to family guestrooms, including accessible and pet friendly rooms. Our business suites are considered some of the largest in the city and range from 500 to 800 square feet and feature French glass double sliding doors, a family room, a King size bed, a pull out sofa bed, and a granite wet bar. We also offer family guestrooms which contain two queen size beds, as well as adjoining guestrooms to accommodate every need. Stay with us in any room type and enjoy complimentary parking, local calls, wireless high speed internet, airport shuttle, mini fridge and microwave, iron, ironing board, in room coffee and tea, hair dryer and full length mirror. We also offer complimentary access to our 24 hour state of the art fitness centre, 24 hour business centre and family water park, which is complete with a 2 story waterslide, hot tub, kiddie pool and rock wall with cascading waterfall, which is yours to enjoy from 9AM to 10PM daily. We are located minutes just away from the James Armstrong Richardson International Airport and the downtown centre, and steps away from Winnipeg’s largest shopping mall, Polo Park, SilverCity Cinema’s and numerous restaurants such as the Original Pancake House, Joey, Earls, Moxie’s Classic Grill, Red Lobster Seafood, Olive Garden Italian, Montana’s Cookhouse, Tony Roma’s Steakhouse, Ray and Jerry’s and many more! ... more   less 
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Also Known As:
Clarion Hotel And Suites
Clarion Winnipeg
Winnipeg Clarion
Clarion Hotel Winnipeg Manitoba

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