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“Needs an Update - Still has a whiff of Smoke” 2 of 5 bubbles
Review of BEST WESTERN PLUS Pembina Inn & Suites

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BEST WESTERN PLUS Pembina Inn & Suites
Ranked #6 of 63 Hotels in Winnipeg
Certificate of Excellence
Halifax, Canada
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Needs an Update - Still has a whiff of Smoke”
2 of 5 bubbles Reviewed September 15, 2013

This past February I had occasion to stay here. Oh my. Update needed. Front desk area was dated, and the rooms were not much better. The bed coverings were this god awful satin from the 1990s. Further there was a hint of smoke in the air - I know they don't allow smoking but I think there must be something wrong with their ventilation pulling in smoke. The beds were not comfortable in the slightest, and the location is awful. Its miles from anything one might actually need to visit. Its redeeming quality is it is clean, the staff are friendly and it is not far from a number of restaurants.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glandryszo123, Front Office Manager at BEST WESTERN PLUS Pembina Inn & Suites, responded to this review, September 19, 2013
Hi Adam D,

Thank you for your suggestions. The hotel is actually in the process of changing all its linens and upgrades in the guests rooms. We hope that you have a chance to come back and stay with The Best Western Plus Pembina Inn and Suites in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

Traveler rating
    300
    122
    20
    10
    4
See reviews for
201
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Mazatlan, Mexico
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 7, 2013

Great value for money.. Clean, comfortable and noticeably efficient. Lots of restaurants within walking distance. Fairly close to university campus but a fair distance from city centre although an express bus to city centrer stops out front . Did not use the pool

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Colin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glandryszo123, Front Office Manager at BEST WESTERN PLUS Pembina Inn & Suites, responded to this review, September 19, 2013
Thank you for your response. We appreciate all your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Ontario
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

I am a BW Diamond reward member and choose BW due to the consistent quality of the properties. This property is no exception. I have stayed here twice and it is perfect for a business traveler. Wi-fi works well, comfortable beds, adequate work area in the room and economically priced for a PLUS. I personally recommend this property.

Room Tip: Top floors are better in my opinion!
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank techcomm_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glandryszo123, Front Office Manager at BEST WESTERN PLUS Pembina Inn & Suites, responded to this review, September 19, 2013
Thank you for your response. We appreciate your comments and feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Coquitlam, Canada
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

I love staying at this hotel when I have business in Winnipeg. The mattresses are very comfy and the rooms large. The best part for me as a traveler is at night they put out soup and snacks for the guests to enjoy. No Charge! I have stayed there for over a dozen nights and each time there are families enjoying this little treat. A great money saver. I don't understand why more places don't have this little gesture.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sean J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glandryszo123, Front Office Manager at BEST WESTERN PLUS Pembina Inn & Suites, responded to this review, September 19, 2013
Thank you for your response. We appreciate your comments and feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed August 30, 2013

Travelling across country with three kids, and also a cockatiel bird this time, I had to find a hotel that was pet friendly and non smoking. I booked the Best Western on the reviews of Trip Advisor. The hotel is quite new, built in 2002 and located on the Pembina Hwy in Winnipeg beside a Wendy’s Hamburgers and close to the Pony Coral restaurant and close to many other businesses.

The hotel itself was nice and clean, but I found our room much narrower than the average hotel room. It had a really high ceiling about 10 feet high walls, which gave the illusion of a larger room. But when you put a cot in, plus three kids, plus a couple of suitcases I found it very cramped. The room was shorter than the average hotel room too, and only had a tiny table and two chairs at the end, tucked in the corner. The bathroom which had a fantastic shower head also was quite cramped. Now if it is only two people were staying in this room it might be fine. So why didn’t upgrade to a suite? I also asked about that too, but I was informed by the front desk that the suites could not accommodate a cot.

Aside from the size of the room, the service was top notch. When we first checked in, the front desk staff were unsure if the cot was put in our room, as we walked down the hall the hotel manager was right behind us with a cot, which was already in the room. The next morning the hotel manager was in the breakfast room greeting his guests, and ensuring taxis were called for those guests who needed one. He even asked me how my bird was. I was impressed. I’ve had many hotel visits where you never even see the hotel manager, let alone out greeting guests at 7am breakfast. Every interaction I had with hotel staff I was greeted with a smile. A happy shout out to Shauna from housekeeping who came to bring up our towels and stopped to chat to my kids and I. It’s little things such as talking to your guests that make a hotel stay most memorable. Other hotels can learn a thing or two from the management at this property.

My kids enjoyed the swimming pool, there were ample towels to dry off. The breakfast buffet was yummy and the beds were very comfy. We never had a chance to try the soup in the evening as we were out for dinner.

Room Tip: The hotel pool is open till 11pm, so pick a room away from the pool if you like to go to sleep early...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mommytraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glandryszo123, Front Office Manager at BEST WESTERN PLUS Pembina Inn & Suites, responded to this review, September 19, 2013
Thank you for your response. We appreciate your comments and feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

Stayed at this hotel August 2013 with several family members. All staff encountered were helpful, courteous, and seemed happy to be there. Hotel is well maintained, breakfast/snack room tidy and well stocked. Overflow room available for additional seating at breakfast. Has a pool, didn't use it, but it looked fun. Manager was frequently present during the day talking to guests. Location made it easy to access restaurants, shopping, and activities. Would certainly recommend this hotel and will stay there again next time I am in Winnipeg. Love that it is all non-smoking and pet friendly.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yyc44traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glandryszo123, Front Office Manager at BEST WESTERN PLUS Pembina Inn & Suites, responded to this review, September 19, 2013
Thank you for your response. We appreciate your comments and feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

I can't recommend this hotel highly enough, I stayed as a single traveler whilst studying for a short time at the university of Manitoba this July. The staff are fantastic, always polite and ready to help with anything. Breakfast is good, with a selections of hot and continental and although a dinner service isn't provided there are snacks and 24hr tea and coffee. Staff are also more than happy to provide local menus for delivery and eating out. Rooms are generous and kept immaculately clean, there is also a half size fridge and coffee making facilities, as well as ice and vending machines on two floors.

The location is great for those who need to visit the university, its around a 20 minute brisk walk along a main road but the taxi's are also very reliable. A great place to stay.

  • Stayed July 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank graceawilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Pembina Inn & Suites

Property: BEST WESTERN PLUS Pembina Inn & Suites
Address: 1714 Pembina Highway, Winnipeg, Manitoba R3T 2G2, Canada (Formerly Super 8)
Phone Number:
Location: Canada > Manitoba > Winnipeg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Winnipeg
#2 Best Value Hotel in Winnipeg
#2 Romantic Hotel in Winnipeg
#4 Business Hotel in Winnipeg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Pembina Inn & Suites 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Best Western, Booking.com and Priceline so you can book your BEST WESTERN PLUS Pembina Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pembina Inn And Suites
Best Western Plus Pembina Hotel Winnipeg
Best Western Winnipeg
Winnipeg Best Western
BEST WESTERN PLUS Pembina Inn & Suites Winnipeg, Manitoba

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