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“Okay hotel, shame about the surrounding construction work”

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Fairfield Inn & Suites by Marriott Winnipeg
Ranked #37 of 63 Hotels in Winnipeg
Reviewed March 1, 2013

This hotel is a couple of miles from Winnipeg international airport and is easy to drive to, or the hotel shuttle bus can come and collect you within 10mins of you getting into the departures lounge.

Check-in was nice and efficient, with the room key handed over within a couple of minutes. The lobby was clean and tidy, and also housed a couple of PCs, a complimentary tea/coffee station, a small section where you could pick up some nibbles or toiletries.

The double queen room on the 4th floor, and was nice and clean, as was the bathroom. Aside from that, it was a typical hotel room – nothing special. Beds were comfortable and reception handed out a access code for the wifi, so that was complimentary as had a decent speed and stability. The worst thing about the room was the air conditioning – when it was running it was very noisy, and even when you turned it off at the wall, every 20mins or so the unit would burst into life, thrum away for a few minutes and then clunk to a stop.

Breakfast in complimentary and is held just off the back of the lobby. There is a small selection of hot food (boiled/scrambled egg and sausages) a few cereals and some muffins/breads and a machine that would dispense orange/apple juice. It’s all edible, but at the more basic end of what a hotel can offer for breakfast. The dining area is also fairly small and finding a free table can be challenging at times.

There isn’t any option for easting at the hotel other than breakfast, but within a few minutes drive there are a load of strip malls with eateries on them, so this hotel really is just an upscale B&B. The hotel minivan will drop off and pick you up within its 5km radius, and they’ll give you more than enough restaurants to choose from.

The hotel is surrounded on three sides by construction work, and about the only reason there isn’t any going any on the fourth side is that’s where the railway tracks are. This makes for a reasonable amount of noise during the day, and periodically you’ll hear the freight trains going past at night. There are a number of road/rail crossings in Winnipeg so the trains regularly sound their horns, so if you’re a light sleeper, request a room at the front of the hotel. All of the building work also means the access road to the hotel is becoming a bit of a quagmire now the snow in beginning to melt during the day, and it looks as if the construction isn’t going to end any time soon.

  • Stayed: February 2013, traveled on business
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Thank Windswept_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded March 4, 2013

Hi Windswept_Traveller,

Thank you for your informative and constructive feedback, we were pleased to read that you enjoyed the services that the hotel provides; we try to accommodate the fact that the Fairfield brand is a limited service, lower priced hotel by providing the services that enable our guests to find everything that they need locally, by utilising our 24hr complimentary service shuttle.

Luckily the construction work that is happening, is only a temporary issue, as we are adding further suites to accommodate the demand, and extending the breakfast seating area so that seating is no longer the issue that you highlighted, but the work is unobtrusive and noise is restricted to between 10.00am and 4pm to avoid guest discomfort.

Thank you again for your review and we look forward to seeing you again soon.

Regards

Guy Hamilton
General Manager

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245 - 251 of 339 reviews

Reviewed February 24, 2013

This hotel is just what the doctor ordered! It has everything you would ever want and need in a hotel stay....beautiful rooms, pool and vacuzzi, laundry room, free hot breakfast, a shuttle that takes you to any place within a 5 mile radius ( I believe). The only thing missing is a restaurant but you can easily get food delivered or get the shuttle to drop you off and pick you up if you wanted to go out for dinner. The staff is friendly, competent and efficient. I would like to give special recognition to Patricia at the reception desk! She truly is an asset to this hotel. I have stayed in many hotels in Winnipeg over the past 10 years, but I have found my new home away from home! Many thanks and keep up the good work!

  • Stayed: February 2013, traveled solo
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1  Thank Suzi-Q_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded February 26, 2013

Hi Suzie

Such a great review, thank you! We were all so pleased to read that we could restore your faith in the quality of Winnipeg hotels. Your commenst were read out at our morning meeting, with a special emphasis on thanking Patricia, once again, for her dedication to providing such excellent service.

We look forward to welcoming you "home" again soon!

Regards

Guy Hamilton
General Manager

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Reviewed February 19, 2013

Stayed at this hotel for a girls getaway to a Jets game in February 2013. I am an avid traveller and this hotel provided the best service I have ever received! Patricia at the front desk was unbelievably helpful, professional and friendly. The hotel offers a complimentary shuttle within 5km of the hotel and will pick you up. It was unbelievable. They accomodated us with an early check in which was very much appreciated. I literally cannot say enough good things about this property. Way to go, you guys truly set the bar in the hotel industry!!

  • Stayed: February 2013, traveled with friends
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Thank tessierj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded February 26, 2013

Hi Jennifer,

Thank you so much for your incredible review, and thank you for the email you also sent to me highlighting your enjoyment of your stay. Both your email and your review were read out at our morning meeting, and now they take pride of place on our "wall of fame" in our staff canteen, so that everyone can re-read your comments.

We are all very proud of the hotel that we are priviledged to work in and the team with whom we all work, every associate takes a great pride in their work, and we all strive to set the bar higher than any of our competitors; as the saying goes "if you dont look after your guests someone else will".

Hurry back soon!

Kind regards

Guy Hamilton

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Reviewed February 16, 2013

This Inn & Suites was absolutely beautiful. The staff were all very friendly - always made sure to say hello to you and making sure everything was good. The room was just amazing, and very clean and super quiet! The little elephant towel guy was great, and the swan towels were so pretty. Did actually go for a swim but the pool area looked great! Then in the morning the free breakfast was huge, so much to choose from, didn't know where to start. Would for sure go back!

  • Stayed: February 2013, traveled as a couple
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1  Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded February 25, 2013

Hi Danielle,

Such great feedback! Thank you! the whole team are very dedicated to making each and every guest feel special and welcome; if we can add a small touch here and there to make it special for you, the team will always make that extra effort to ensure that you are wowed!

Hurry back and enjoy our facilities again soon.

Regards

Guy Hamilton
General Manager

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Reviewed February 3, 2013

We really liked this hotel. Clean, friendly, nice rooms. The included breakfast was very tasty. The waterpark was great for kids but as we were by ourselves we waited until the kids got out :)
We would definitely go back our next time in Winnipeg.

  • Stayed: May 2012, traveled as a couple
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Thank vegas1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded February 25, 2013

Thank you so much for your kind comments, we certainly are all very proud our our hotel and the team. We look forward to the opportunity of welcoming you back to our hotel in the near future.

Kind Regards

Guy Hamilton
General Manager

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Reviewed January 23, 2013

I have stayed here a couple of times before flying out of Winnipeg, and it is a very nice newer property. The rooms are not huge, but the bed is comfortable, there is a flat screen tv and a work desk. The bathroom is a good size and the shower is really good. Desk staff are friendly and there is a free shuttle to the airport. Breakfast is included and it is pretty much your standard fare at Marriot / Hampton etc. I would stay here again.

  • Stayed: January 2013, traveled on business
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Thank Holks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded February 25, 2013

Hi Holks

Thank you so much for taking the time to provide such great feedback, our staff take such personal pride in every comment and always learn from every guest; it is always a pleasure to hear when we got it right.

See you again soon!

Regards

Guy Hamilton
General Manager

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Reviewed January 14, 2013

Checked in late after a huge flight delay. Room was nice and bed was very comfortable. Staff was friendly and airport shuttle was prompt both too and from airport. I would certainly stay here again. Also liked the complementary coffee in the lobby.

  • Stayed: January 2013, traveled on business
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Thank DowntownRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites by Marriott Winnipeg, responded to this reviewResponded February 25, 2013

Thank you for your great comments, we were happy that we made your stay enjoyable after such a long flight; it is the aim of every member of staff to go that extra mile, they all take a great pride in their service levels.

Thank you again for sharing your experience.

Regards

Guy Hamilton
General Manager

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Additional Information about Fairfield Inn & Suites by Marriott Winnipeg

Address: 1301 Ellice Ave, Winnipeg, Manitoba R3G 0N5, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Winnipeg
Price Range: $117 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites by Marriott Winnipeg 3*
Number of rooms: 171
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Winnipeg offers generously sized guest rooms and suites. Our hotel in Winnipeg, Canada is conveniently located a short distance to Winnipeg International Airport and Winnipeg’s downtown business, sports and entertainment district. On site amenities include complimentary hot buffet breakfast, complimentary shuttle service, complimentary self-parking, and complimentary Wi-Fi. All guests have access to the business centre, walk-in pool with waterslide and whirlpool and a modern fitness centre. All guestrooms are equipped with a fridge and microwave, making this Winnipeg hotel perfect for business and leisure travellers alike. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott Winnipeg Manitoba

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