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“Best Hotel Service Ever!”

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Fairfield Inn & Suites Winnipeg
Ranked #32 of 63 Hotels in Winnipeg
Ottawa
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Best Hotel Service Ever!”
Reviewed February 19, 2013

Stayed at this hotel for a girls getaway to a Jets game in February 2013. I am an avid traveller and this hotel provided the best service I have ever received! Patricia at the front desk was unbelievably helpful, professional and friendly. The hotel offers a complimentary shuttle within 5km of the hotel and will pick you up. It was unbelievable. They accomodated us with an early check in which was very much appreciated. I literally cannot say enough good things about this property. Way to go, you guys truly set the bar in the hotel industry!!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tessierj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 26, 2013
Hi Jennifer,

Thank you so much for your incredible review, and thank you for the email you also sent to me highlighting your enjoyment of your stay. Both your email and your review were read out at our morning meeting, and now they take pride of place on our "wall of fame" in our staff canteen, so that everyone can re-read your comments.

We are all very proud of the hotel that we are priviledged to work in and the team with whom we all work, every associate takes a great pride in their work, and we all strive to set the bar higher than any of our competitors; as the saying goes "if you dont look after your guests someone else will".

Hurry back soon!

Kind regards

Guy Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Korean first
  • Any
English first
Winnipeg, Canada
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 16, 2013

This Inn & Suites was absolutely beautiful. The staff were all very friendly - always made sure to say hello to you and making sure everything was good. The room was just amazing, and very clean and super quiet! The little elephant towel guy was great, and the swan towels were so pretty. Did actually go for a swim but the pool area looked great! Then in the morning the free breakfast was huge, so much to choose from, didn't know where to start. Would for sure go back!

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 25, 2013
Hi Danielle,

Such great feedback! Thank you! the whole team are very dedicated to making each and every guest feel special and welcome; if we can add a small touch here and there to make it special for you, the team will always make that extra effort to ensure that you are wowed!

Hurry back and enjoy our facilities again soon.

Regards

Guy Hamilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Catharines, Canada
Level 6 Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 3, 2013

We really liked this hotel. Clean, friendly, nice rooms. The included breakfast was very tasty. The waterpark was great for kids but as we were by ourselves we waited until the kids got out :)
We would definitely go back our next time in Winnipeg.

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank vegas1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 25, 2013
Thank you so much for your kind comments, we certainly are all very proud our our hotel and the team. We look forward to the opportunity of welcoming you back to our hotel in the near future.

Kind Regards

Guy Hamilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level 5 Contributor
84 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 23, 2013

I have stayed here a couple of times before flying out of Winnipeg, and it is a very nice newer property. The rooms are not huge, but the bed is comfortable, there is a flat screen tv and a work desk. The bathroom is a good size and the shower is really good. Desk staff are friendly and there is a free shuttle to the airport. Breakfast is included and it is pretty much your standard fare at Marriot / Hampton etc. I would stay here again.

  • Stayed January 2013, traveled on business
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Helpful?
Thank Holks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 25, 2013
Hi Holks

Thank you so much for taking the time to provide such great feedback, our staff take such personal pride in every comment and always learn from every guest; it is always a pleasure to hear when we got it right.

See you again soon!

Regards

Guy Hamilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 14, 2013

Checked in late after a huge flight delay. Room was nice and bed was very comfortable. Staff was friendly and airport shuttle was prompt both too and from airport. I would certainly stay here again. Also liked the complementary coffee in the lobby.

  • Stayed January 2013, traveled on business
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    • Location
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    • Cleanliness
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Helpful?
Thank DowntownRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 25, 2013
Thank you for your great comments, we were happy that we made your stay enjoyable after such a long flight; it is the aim of every member of staff to go that extra mile, they all take a great pride in their service levels.

Thank you again for sharing your experience.

Regards

Guy Hamilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta, Canada
Level 6 Contributor
174 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 1, 2013

The grand kids loved the water park, great for kids. Nice clean new hotel. Very adequate hot. breakfast included. Staff couldn't be more helpful! Once there's a restaurant within a short walk it will be perfect!

  • Stayed December 2012, traveled with family
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Helpful?
Thank Murray2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 25, 2013
Hi Murray,

Thank you for your great feedback, your comments have been shared with all of our incredible staff, they were all so pleased to read that you enjoyed your time with us. We are planning on developing a restaurant on site, as we are getting a lot of comments and we want to provide our guests with every amenity that they could need.

We look forward to welcoming you back to Winnipeg soon!

Regards

Guy Hamilton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Alberni, Canada
Level 5 Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 31, 2012

This hotel is relatively new and is clean and nicely decorated with up-to-date decor. The lobby was attractive, and the king guest room was a bit small, but had a very comfortable bed and nice modern bathroom. The exercise room had 2 treadmills, an elliptical, free weights, a bench, and a mat. Everything you need for a complete workout. The breakfast was not great -- the eggs appear to have been baked in a casserole dish and were served as large, unappetizing, flavorless lumps. The only hot dishes were the eggs and sausage and a waffle maker. Small selection of breads and pastries, plus oatmeal, milk, yogurt and juices. Hotel is very close to Polo Park Shopping Centre and the airport.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldwinnipeg, General Manager at Fairfield Inn & Suites Winnipeg, responded to this review, February 21, 2013
Hi SandyDallas,

Thank you for your kind & constructive comments regarding the hotel, they have been shared with all of the staff, we were pleased to read that you enjoyed your time in Winnipeg.

I appreciate your constructive feedback concerning the free breakfast offering, but was disappointed that you did not enjoy it; we have found that this is one of our most popular amenities and normally receive such great comments. As the only hotel in the city to offer a free hot breakfast as standard with every room we make a concerted effort to ensure that the products are as varied and extensive as we can, but I understand that every guests expectations are different, and consistancy is the key.

Thank you again and we hope to be able to welcome you back to Winnipeg soon.

Kind Regards

Guy Hamilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Winnipeg

Property: Fairfield Inn & Suites Winnipeg
Address: 1301 Ellice Ave, Winnipeg, Manitoba R3G 0N5, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Winnipeg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites Winnipeg 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Fairfield Inn & Suites by Marriott Winnipeg is Manitoba’s first Marriott-branded hotel, featuring 171 generously sized guest rooms and suites. Conveniently located a short distance to Winnipeg International Airport and Winnipeg’s downtown business, sports and entertainment district. On site amenities include complimentary hot buffet breakfast, complimentary shuttle service, complimentary self-parking, and complimentary Wi-Fi. All guests have access to the business centre, walk-in pool with waterslide and whirlpool and a modern fitness centre. All guestrooms are equipped with a fridge and microwave, making this Winnipeg hotel perfect for business and leisure travellers alike. ... more   less 
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Also Known As:
Fairfield Inn & Suites Winnipeg Manitoba

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