We stayed four nights there, in town for a friend's wedding on the 5th. We booked through Expedia. The hotel location was excellent, right downtown, within walking distance of a few blocks to the bar/nightlife area, which worked out for the bachellor party. I did have issues with them overcharging me. They tried to say that I spent an additional night, which I did not. When checking out, the front desk person would not give me a receipt saying that "well, we can't let you see what you paid." what? "well, you paid one price to Expedia and they pay us, so we can't let you see what they paid us." Ok, fine. We were in a hurry to get to the airport, so I didn't argue because I knew that I charged it on my Amex and they have that guarantee that if there's a dispute, they'll correct it. So after about a week of calls back and forth from Canada to the US (I made sure I had their 800 #) with the manager I finally got my refund.
We were supposed to have free parking with our booking, and when we asked about validation at the front desk for the parking lot across the street, we were told that the deal was no longer valid. We had to pay for parking. I think it was about $5 for overnight since we weren't around during the day, we tried to just check in as late as possible.
Breakfast downstairs in Joanna's Cafe was complimentary with our booking and you had a choice of the usual eggs, bacon, ham, pancakes, etc. I tried one sampling mix each day and they were all fine. Service at breakfast is slow and not too chipper.
We liked the fact that the hotel had a swimming pool with a water slide, even though we didn't use it. It looked to be clean and had lots of space.
The building itself is unique built in a Gothic and Renaissance style, opened in 1914. There's a weird locked door near the basement that's part of some club? They had a pictorial history of The Marlborough on the walls in the lobby. The dining area had pretty stained glass windows. The Regal Beagle Pub downstairs in the lobby has neat tin ceiling tiles and wooden decor, typical of pubs. We didn't have drinks there, just looked around.
They say the hotel is haunted and you're supposed to be able to see the ghost in the stained glass windows. Ask a local, apparently everybody knows about it!
The only redeeming factor to this hotel was the awesome gift shop girl. I can't remember her name, but she's the brunette one with glasses. She had lots to tell us of the history of Winnipeg, the First Nations People of Canada, and the area. She recommended a great Ethiopian restaurant down the street.
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- Also Known As:
- The Marlborough Hotel Winnipeg, Manitoba