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“Good location with mall downstairs” 4 of 5 stars
Review of The Fairmont Winnipeg

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The Fairmont Winnipeg
Ranked #8 of 64 Hotels in Winnipeg
Certificate of Excellence
United States
Level Contributor
188 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
“Good location with mall downstairs”
4 of 5 stars Reviewed March 22, 2013 via mobile


Had a nice stay here, location is great if you want to be at the city center and there's a mall and Tim Horton's downstairs.

The room was clean and the bathroom had great amenities. But the room with the two double beds was small and hard to move around with the kids so we moved to a suite at the club floor which was a lot larger. The bed was a little too soft IMO but the linens and towels were great. It also had a flat panel TV and WIFI was strong.

Staff here were great and the food at the restaurant was very good. We had to move to another room (third time) when we smelt pot in our room, the smell came from the closet and into our room, it was very potent and the manager offered to move us to another room. Since we moved three times, noticed that some rooms have been renovated with nice bathrooms so probably better to ask at the front desk for renovated rooms.

Would stay here again if I want to be in the downtown area.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Anoini2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana T, Executive Office at The Fairmont Winnipeg, responded to this review, March 28, 2013
We are glad to hear that you felt well taken care of in our hotel. Our staff strive to provide exceptional guest service and we look forward to welcoming you back soon.

Sincerely,
Diana Toovey
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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696 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Prince Albert, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 15, 2013

This must be one of the best hotels in Canada, the rooms are out of this world with attendents there to help you at every turn, the food is sooooo good, the location is downtown Winnipeg who could ask for anything more.

Room Tip: We were on the 7th floor and the rooms are quite expensive but worth every penny.
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 97217cwsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana T, Executive Office at The Fairmont Winnipeg, responded to this review, March 28, 2013
Thank you for taking the time to share your experience. We take pride in providing exceptional guest service. We look forward to welcoming you back soon.

Sincerely,
Diana Toovey
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 14, 2013

This hotel gets a good review because of the location. Inner lobby is nice and access to the underground is worth it's weight in gold in the winter months. However, I have to say that I was not so impressed with the tired-looking furniture in the room. The bathroom appeared to have been renovated, but the rest of the room didn't "impress" like a fairmont hotel should. That being said though, the customer service by the staff is extremely wonderful. Hotel was clean despite some renovations, and overall it was good.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chippaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana T, Executive Office at The Fairmont Winnipeg, responded to this review, March 28, 2013
Thank you for taking the time to share your experience. We are pleased to announce that our guestroom and meeting space renovations are complete. We look forward to welcoming you back to see our upgrades and new amenities for the guestrooms.

Sincerely,
Diana Toovey
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 14, 2013

The Fairmont Winnipeg is in a good location in downtown Winnipeg but is just an average hotel and certainly not worth the high rates that they charge and not up to the standards you would expect from a Fairmont.
The staff were great and were very attentive. The lobby was very small and although clean was a bit dated. My room was clean but was also dated and just simply not worth the rate charged.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank LMOP67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana T, Executive Office at The Fairmont Winnipeg, responded to this review, March 28, 2013
Thank you for your kind words towards our staff. We strive to provide exceptional guest service and we are glad that you felt well taken care of in our hotel.

Sincerely,
Diana Toovey
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 11, 2013

Stayed here in February, 2013 for a few nights. Excellent and well-appointed room. Helpful staff throughout. Internet access was easy and reliable. Breakfast and other meals were good. I have no complaints.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank petergriffith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 8, 2013

I stayed here for three nights at the end of January. I the room i was in had been recently renovated and i thought it was fabulous. The bathroom especially was very well done. The new shower they have is amazing, regardless of how tall you are, the top of your head is going to get wet! The service from all staff was great. They had my reservation prepped before I arrived, so it was a breeze, just pick up the room card and go. With any questions I had they were very quick and efficient to complete my requests. If there was any down side, I would say it was the location. It's a far walk through the pedways to the convention centre with a few twists and turns to get there. The Hotel room was quite and large enough to be comfortable. I like the radio with the ambient sounds of nature and so on, to helps to make the place much more relaxing and enjoyable. The desk is large enough to work on, has great lighting, near a window and is well appointed. All in all, I highly recommend this hotel.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kingson I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana T, Executive Assistant at The Fairmont Winnipeg, responded to this review, March 14, 2013
Thank you for your praise of our newly renovated guestrooms. We are pleased to unveil the newly redesigned glass shower stalls in 82 of our guestrooms. We take pride in providing unmatched guest service and look forward to welcoming you back in the near future.

Sincerely,
Diana Toovey
Executive Assistant
204-985-6204
Diana.Toovey@Fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed February 20, 2013 via mobile

While there has been much improvement in several areas of this location it remains the weakest Fairmont property.
Front desk staff and bell staff struggle mightily to keep up standards but repeated and on going infrastructure and facilities problems hamstring this operation. There is no need for repeated failures of ice machines, TVs, internet and toilets in a Fairmont property. The shortage of rooms in downtown Winnipeg means there is great competition between yourself and the overnight, weekday road warriors who know how grizzly the other hotel options in Winnipeg are. I have frequently had difficulty booking since hockey teams visiting VIPs and musicians treat this as the only hotel in the city. That being said the food doesn't match the majority of the clientele. It was heart breaking to repeatedly pass a top rate dining room when customers were camped in the bar eating burgers. (With a beer and grat most bar entrees were >$40)
Parking during the week is a shambles as clients insist on valet parking in front of the building for justified fear of break-ins in the parkade.
In short this location does not meet Fairmont standards and guests should know very low expectations should be readied if you must go to Winnipeg.

  • Stayed February 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank bluelynx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana T, Executive Office at The Fairmont Winnipeg, responded to this review, February 26, 2013
Thank you for your feedback. The Fairmont Winnipeg strives to provide exceptional guest service and facilities to all our guests. Your comments have been passed on to our executive committee for follow up. If you wish to discuss your stay further please contact our executive office at 204-985-6204.

Sincerely,
Diana Toovey
Executive Office
204-985-6204
Diana.Toovey@Fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont Winnipeg

Property: The Fairmont Winnipeg
Address: 2 Lombard Pl, Winnipeg, Manitoba R3B 0Y3, Canada
Location: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Winnipeg
#7 Family Hotel in Winnipeg
#9 Business Hotel in Winnipeg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Winnipeg 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Fairmont Winnipeg Hotel Winnipeg
Fairmont Winnipeg
Winnipeg Fairmont
The Fairmont Winnipeg Manitoba

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