The Hilton Suites Winnipeg is generally not bad, but is slipping a bit in comparison with other Hilton properties, especially those using the "Hilton" brand. Its more the standard of some of the older Doubletrees/Hamptons. It may just have been the room we ended up with, but some things were starting to look a little worn (frayed/stained carpets, mould around the tub, poorly-flushing toilet, broken/loose bathroom fittings, broken closet door, etc.). To their credit, they have added nice flat panel tvs, Bose radios with Pod docks, and quality room amenities. The pool/whirlpool/sauna area is very nice, but with a really strange way to get to it involving a trip down a fire stairwell (we did eventually find an alternate unsigned route that was better for accessibility). One thing I noticed was a marked difference between this property and others I have stayed at recently in terms of gold/diamond 'honors' customer service. Many other Hilton family properties are bending over backwards these days for customer retention. The Winnipeg Hilton, perhaps because it is the only Hilton family hotel in that city, is not nearly as concerned with maintaining repeat customers. Not a big deal, but conspicuously different from recent experience elsewhere. I also noticed that updated customer service standards recently instilled at other Hilton Family hotels (check-in procedures, room cleaning, staff greetings, etc.) have not been adopted here. I do have to make an exception for the restaurant staff who were excellent. In sum, the Winnipeg Hilton is okay, but I think I might look around for other options next time.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels Direct, Priceline, Hotels.com, Expedia, Orbitz, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Hilton Winnipeg Airport Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Suites Winnipeg Airport Hotel Winnipeg
- Hilton Winnipeg Airport Suites Manitoba
- Winnipeg Hilton