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“Nice & new but not cheap”

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Best Western Plus Brandon Inn
Ranked #1 of 15 Hotels in Brandon
Certificate of Excellence
Reviewed April 16, 2014

This is a new hotel so no complaints with the accommodations however the price seemed a bit steep at over $130 with taxes. But maybe that’s the going rate for nice in the middle of (almost) nowhere. Brandon seems a kind of the midway stop between Thunder Bay and Calgary; just over a 1000 KM in either direction.
Our room was very spacious, tastefully decorated with a large clean bathroom, microwave and bar fridge. Again being new, the beds were quite comfortable. Hotel is pet friendly.
Special thanks to the desk clerk who was kind enough to keep the pool and slide open well past 10:00 pm to keep my kids busy while I drove back 2 hours to look for my wallet on the side of the TransCanada (found it).
Overall a very good hotel but expensive. I might look for something a bit more reasonable next time.

  • Stayed: August 2013, traveled with family
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Thank Bearbait-north
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, Front Office Manager at Best Western Plus Brandon Inn, responded to this reviewResponded May 14, 2014

Thank you for taking the time to comment on your stay with us at the Best Western Plus Brandon Inn. I would like to clarify our Pet Policy with you, as we are not a pet friendly property. Of course we do allow any and all types of service animals. We are very happy that you enjoyed your stay with us, and look forward to seeing you again.

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289 - 295 of 393 reviews

Reviewed April 5, 2014

Enjoyed this hotel in October, 2013 and decided to stay there again for the Brandon Winter Fair. Forgot it was Spring Break and there were lots of youngsters running up and down the halls. Amazing how some parents seem to think you can just turn the kids lose in a hotel with little respect for other guests. Great hot breakfast. Great staff and clean rooms. Would stay here again.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Best Western Plus Brandon Inn, responded to this reviewResponded April 7, 2014

Thank you for taking the time to comment on your stay. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

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Reviewed April 4, 2014

The pool at this location was shut down early the evening we arrived with no mention or forewarning at the time of check in or at any point and did not open the next morning till just before 11 am (check out time) due to maintenance. Very, very poor timing for pool maintenance to happen.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Best Western Plus Brandon Inn, responded to this reviewResponded April 7, 2014

Although we strive to have all amenities available to our guests at scheduled times our first priority is to ensure a safe, healthy and enjoyable environment for all our guests.
It was explained at 9:40pm when guest tried using the pool that due to health concerns we needed to treat the pool overnight. The chemicals must be in the pool for a minimum of 12hours to ensure chlorine levels are back to a safe point in accordance with Manitoba Health.
Our pool hours are 9am-10pm. It was closed at 9:30pm to ensure the minimum 12 hours requirement and reopened at 10:40am once levels were safe enough for use. Check out is 11am. The guests were given an extended checkout until 1pm to both rooms to compensate for loss of swim time in the morning. The guest acknowledged they understood the importance of the pool time delay when it was explained.

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Reviewed March 12, 2014

We met friends here and stayed for one night, the rooms were clean and very new looking. I really liked that the sheets weren't crispy feeling like so many hotels. The breakfast was delicious and lots of choice, from hot to cold. Coffee was fresh. It was all good even though we came down close to the closing time, they still brought out freshly cooked eggs.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, Manager at Best Western Plus Brandon Inn, responded to this reviewResponded May 14, 2014

Thank you for taking the time to comment on your most recent stay with us at the Best Western Plus Brandon Inn. We are glad to hear that everything with your stay went well. We have continued adding products to our breakfast to ensure that there is something for everyone's tastes.
We look forward to seeing you again.

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Reviewed March 3, 2014

Nice bed. Fridge not working. Staff not helpfull made to switch rooms instead of switching fridge and argued with me about it working. Construction all around outside of building. Small pool, four people in it and it felt full. Decent breakfast. Front desk person does not have great English and had visitors "hanging out" every time I needed to go there for something.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank June M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014

This hotel is just off the Trans-Canada Highway so you don't have to drive into Brandon, Manitoba. It seems like a new build (within the last 3 years). Overall the walking in seems new and fresh with a quick view of the pool/hot tub/waterslide.

Rooms: High ceilings (room on the 1st floor), new carpeting and large size bathrooms. This room had 2 queen beds, a workstation, dresser drawer, large flat screen TV, suite safe, microwave, mini fridge and coffee maker. The bed was comfortable and the pillows were great.

My complaint is the top sheet was stained and headboard needed wiping down (fingerprints and other marks). Bathroom towels seem rough. Need softeners. Kids were running around the upper floors and made LOTS of noise.

Breakfast: Very much like the Holiday Inn Expresses, full breakfast with real bacon, scrambled eggs and breakfast sausage. There is a full line of cereals and breads/bagel. Their drinks include free coffee and juices. I give this one high marks on the selection.

My complaint is the eating area is too tiny to accommodate the guests. I had to go back to my room to eat breakfast. No big deal I guess.

Pool: Great but having a water slide gets high marks.

Gym: lots of room, large mirrors and new equipment. Well done.


This was great to stay having not to drive too far off the main highway. I chose Boston Pizza for dinner and had it delivered straight to my room.

Room Tip: It's fairly new, it's all good.
See more room tips
  • Stayed: February 2014, traveled with friends
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1  Thank tobascocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, Manager at Best Western Plus Brandon Inn, responded to this reviewResponded May 14, 2014

Thank you for taking the time to comment on your stay with us at the Best Western Plus Brandon Inn. Our property has been open for 2 1/2 years now and it is great to hear that we still have the new feel when walking into the lobby area.
As per our breakfast room, we had made some changes in March of this year which allowed multiple additional seating in the lobby area. We have found that this has seemed to reduce the frustration with our breakfast area. We hope that you will be back again to see the improvements that we have made.

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Reviewed February 15, 2014

Great, clean hotel with excellent service. Would like some more in-room entertainment to help pass the time in the evenings for business travel. Hollywood movies would be nice. A little expensive compared to others but very clean.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
1  Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, Manager at Best Western Plus Brandon Inn, responded to this reviewResponded May 14, 2014

Thank you for taking the time to comment on your stay with us at the Best Western Plus Brandon Inn in February 2014. We are glad to hear that everything went well during your stay. We have been looking at adding movie options for in room service. It is something that we hope to have in the near future.
We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Brandon Inn

Address: 205 Middleton Avenue, Brandon, Manitoba R7C 1A8, Canada
Phone Number:
Location: Canada > Manitoba > Brandon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Brandon
#2 Romantic Hotel in Brandon
#4 Business Hotel in Brandon
Price Range: $129 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Brandon Inn 2.5*
Number of rooms: 79
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Also Known As:
Best Western Plus Brandon Inn Manitoba

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