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“Family restaurant”

Old Spaghetti Factory
Ranked #33 of 192 Restaurants in Whistler
Certificate of Excellence
Price range: $7 - $16
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Lunch, Breakfast, Late Night, Dinner, Reservations
Sydney
Level 3 Contributor
10 reviews
4 restaurant reviews
“Family restaurant”
Reviewed March 1, 2014

It is really hard to find toddler friendly restaurants and this one was perfect. The wait staff were so amazing and friendly, even when the kids were dropping food on the floor. The food was very tasty and very reasonably priced. I wouldn't recommend for a quiet romantic dinner for two but if you are looking for somewhere with a homestyle, family atmosphere this is definitely worth a try.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NovemberDingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeganLTaylor, Guest Relations Manager at Old Spaghetti Factory, responded to this review, March 20, 2014
Thanks for taking the time to review the Old Spaghetti Factory Whistler, we love hearing back from our guests. Great to hear that you, and your family had a great time with us. If you ever wanted to come here on a romantic date we can arrange a quiet booth for the two of you. See you the next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,324 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Seattle, Washington, United States
Level 6 Contributor
92 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Great comfort food after skiing.”
Reviewed March 1, 2014

Make sure to get there early. It gets really crowded after 6pm. Their menu is a little different from other locations. I missed having my favorite Chicken Marsala like I get in Seattle.

Visited February 2014
Helpful?
Thank cougski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeganLTaylor, Guest Relations Manager at Old Spaghetti Factory, responded to this review, March 20, 2014
Thanks for the great review. We certainly do get busy during high seasons in Whistler. Give us a call at (604) 938-1081 before your next visit and we can arrange reservations for you. We're looking forward to having you in after your next day on the slopes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cricklade, United Kingdom
Level 4 Contributor
41 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“As good as ever”
Reviewed February 28, 2014

Have been here very time in Whistler. Three times in two weeks and just as good. The menu has a good choice and the atmosphere is great as is all the staff with fantastic service making it great value. It is a fast service Italian food restaurant but you can stay a long as you like and it can get very busy at times at the weekend. They have restaurants on others in towns we have visited and these have all been the same, so look out for them.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Worldtraveller36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeganLTaylor, Guest Relations Manager at Old Spaghetti Factory, responded to this review, March 20, 2014
Thanks for taking the time to write about your experience with us. Great to hear that you enjoyed your time with us. We're looking forward to having you in as our guest again the next time you are in Whistler.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PORTSMOUTH
Level 5 Contributor
43 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“staff great, food crap”
Reviewed February 9, 2014

i expected from the title that it was going to be home made pasta and sauces- how wrong was I. 'mass produced slop' is how i would describe it. as usual, the entire menu was variation after variation of meat and dairy products mixed with pasta. I would say at a gues that all the sauce came from the same pot. Im not even gonna start on the decor.

Visited February 2014
Helpful?
Thank MINUSCELCIUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeganLTaylor, Guest Relations Manager at Old Spaghetti Factory, responded to this review, February 16, 2014
Thank you for your feedback. Whether good or bad we appreciate the opportunity to improve our food and service. I'm sorry to hear that you did not enjoy your meals. Our sauces, salad dressing and soups are made fresh in house. We would greatly appreciate the opportunity to have you in as our guest again so we can give you the positive dining experience we are known for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
153 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Decent for what it is”
Reviewed February 9, 2014

We had dinner at the restaurant on a recent trip to Whistler.

The food was decent, but completely unmemorable. For the price it is a decent deal, however do not expect high quality food here. It is sort of the fast food of the Italian restaurants I guess.

Service was OK (though I still wonder why when asking for substituting a sauce no one tells you it is going to cost more, or that you cannot really substitute it all the way).

There are many other places in the village that serve better food at the same price range and this establishment would not be on my top list of places to visit considering how bland the food was.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MDDCFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeganLTaylor, Guest Relations Manager at Old Spaghetti Factory, responded to this review, February 16, 2014
Thank you for your feedback. We are always looking for ways to improve our food and service. I'd like to apologize for you server for not informing you about the small additional charge for substituting sauces. I'll be sure to follow up with our servers to ensure that this is made clear in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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