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“Happy ambience and good food”

Old Spaghetti Factory
Ranked #32 of 195 Restaurants in Whistler
Certificate of Excellence
Price range: $7 - $16
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations
Reviewed November 8, 2012

7 or 8 of us managed a good evening here recently. We all enjoyed our food, and service was friendly and efficient. This isn't the most imaginative restaurant in the world, but it provided good value, and I'd go back.

    • Value
    • Atmosphere
    • Service
    • Food
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,040 - 1,044 of 1,395 reviews

Reviewed October 27, 2012

Wow this Spaghetti Factory has really gone downhill, we were here 6 months ago then again 2 months ago and just recently this week.
Everything about it is tacky, from the unkempt servers to the disorganized & unkempt Manager
The last few times we were there as a party of 6-8 we were greeted by an amazing charasmatic Male Manager who made us feel that we were special....recognition, hello's, welcome back etc
This week we were 6 the older lady on duty was harrased, tied, hobbling as if she was needing a stick and completely out of her depth, our server was arrogant and couldnt care less
Servers had dirty shirts dirty pants and generally transient looking. I understand its slow season but we have been here in high season and the quality was so much much better.
Our food was only adequate lots of problems that were not addressed by the Server/Management
Looks like a change of Management Style.....Please bring back the old style
We will continue to frequent other OSF when we are in the West but NEVER the Whistler one
again

    • Value
    • Atmosphere
    • Service
    • Food
Thank TorontoJackson5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

The service and food was great. No waiting. I have a mobility issue so it took a little while to find the elevator, not clearly indicated.

Thank Jeannine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

Our family tries to bag an Old Spaghetti Factory in every trip we take where one is located. We have eaten at close to twenty of these establishments over the years. Imagine our delight at finding one in Whister Village!
Unfortunately, the food quality simply did not measure up to the standards that we have come to enjoy (and expect) from this chain. The decor, service, and atmosphere was very good, and right in line with all of the others we have frequented. Only the food was average. Bummer.

Thank DrCindy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

We actually visit Whistler quite often as we are avid skiers and snowboarder and have visited the Old Spaghetti Factory several times before. The service and food were never anything extra ordinary which is why I never felt the need to comment before. However, we recently went back last weekend, as I was craving a very large plate of chicken penne. The food was fantastic and the server was attentive but not annoying. Unfortunately they ran out of their stratacelli (sp?) ice cream, which is usually my favorite part of the meal, but the delicious mojito and penne made up for the ice cream's absence!

Thank KellyB317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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