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“Mellow hotel on the lake” 3 of 5 bubbles
Review of Nita Lake Lodge

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Nita Lake Lodge
Ranked #1 of 49 Hotels in Whistler
Certificate of Excellence
Miami, Florida
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Mellow hotel on the lake”
3 of 5 bubbles Reviewed July 6, 2014

In the past I don't like staying at a ski resort hotel in the summer. That's why we chose Nita Lake Lodge, to not be stuck in town with all the tourists. I enjoyed the hotel, but for prices on par to the Four Seasons up the street, I expected better service. The first room given to us, although we paid for the premium lake front room, was lake front but obstructed by the patio awning. Had to insist on a better view. Housekeeping was thorough, but inconsistent, one day in room coffee & coffee creamers were replenished, the next day they were not. Also a persistent problem was the Wi-Fi...having to re enter the password over and over every 2 minutes was unbearable and made it impossible to get my work done. I also did not like the big tour busses that clog the street, perhaps they use the end of the small street for easy parking? Plusses were easy self parking, proximity to Whistler, a large room with a great thermostat, and the free gym and bike rentals.

Room Tip: 213 had a great view.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank vanmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, July 7, 2014
Dear Guest,
Thank you for your review. I hope that you enjoyed your summer Whistler experience!
Please accept our sincere apologies for the short falls during your stay. We pride ourselves on providing a level of service which is both customized and personal with high attention to detail at all times and are truly sorry for your disappointment. I would love the opportunity to chat with you personally to discuss your stay and address the issues mentioned.
Please be sure to contact me directly at a time which is convenient for you.
I look forward to speaking with you soon.
Kindest Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com - 604-966-5803
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,748 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (598)
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English first
Ottawa, Canada
Level Contributor
548 reviews
223 hotel reviews
common_n_hotel_reviews_1bd8 564 helpful votes
5 of 5 bubbles Reviewed July 5, 2014

This is just one of those place where pretty much everything is "right" and if you add great weather to the mix, it will make it for an unforgettable stay

What I liked: Nice lodge style resort, facing lake. Lots of nearby (and relatively easy) walking and biking trail. Good size, modern rooms. Premium amenities. Friendly and helpful staff. Peaceful - close enough to "Downtown" Whistler, but still a certain distance so a bit quieter. Another plus on location is that for those using public transportation into / out of Whistler, it is fairly close to the Whistler "transportation" hub, and the hotel is connected to the Rocky/Whistler Mountaineer station. Very comfy beds

What to watch for: Food - Although the quality of the food offering is top notch, service was relatively slow when I was there. Portion sizes are also relatively small

All in: Highly recommended for a Whistler getaway

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ottwatrvllr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, July 6, 2014
Dear Guest,
Thank you so much for taking the time to review your stay at the lodge. I am so pleased to hear that you enjoyed our relaxed and peaceful location while still experiencing the 'excitement' of whistler village only a short distance away!
I will certainly pass your comments regarding the food and service to our food and beverage team to see what improvements can be made. Please accept our apologies for your disappointment with this aspect of your stay.
Looking forward to seeing you again soon!
Kindest Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 2, 2014 via mobile

We stated in a lake view suite over an extended weekend in April. The views were lovely, but being in the main floor there is a public trail so we were woken up by early morning dog walkers. The room was comfortable and the service was friendly. The kitchenette had a mini fridge, a sink, coffee making supplies and a microwave. The main restaurant was expensive, but the meal was nice. The shuttle service was convenient and the location was a short walk to creek side. Overall I would recommend staying here, it was a nice getaway from the city.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank BCtravelers3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, Ohio
Level Contributor
225 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

Nita Lake Lodge was a fantastic experience

* Great views of the Nita Lake
* Staff was fantastic. They went above and beyond was is typically expected of hotel staff. They were friendly and willing to help with our every request.
* Hotel offers a free shuttle into town. The shuttle drivers (Glen and Kyle) were extremely friendly and knowledgeable. They took the time to give us good advice about dining and activities. We could tell they really enjoy their job.
* Room exceeded our expectations. It was spotless clean and decorated very nicely (great Pacific Northwest feel).
* Hotel offers free use of bikes, kayaks and canoes. The bikes were of high quality. The hotel sits on a bike trail, so we were able to make good use of the bikes.

In summary, we loved it!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, July 6, 2014
Dear Stephen,
Thank you for your review of your stay. I am so pleased to hear that you found our team so accommodating and could make good use of our brand new bikes!
It would be a pleasure to welcome you back to the lodge in the future and so please be sure to contact us when you next visit Whistler.
Kindest Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed July 1, 2014

Lovely property but if you are paying extra for a lake view and are not especially tall, you may want to avoid rooms that have a wooden balcony. My husband and I, who are of average height, found that when seated on the balcony or in the room the wood obstructs the view and we could not see the lake. We could only see the lake by standing on the balcony or in the room. My impression is that most rooms with balconies have balconies made of glass (or some clear material) but this distinction is not made by the front desk.

Stayed June 2014, traveled as a couple
Helpful?
Thank Je P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, July 6, 2014
Dear Guest,
Thank you for your review- it was a pleasure to welcome you back to the lodge and hope that you enjoyed your time in Whistler!
Please accept my sincere apologies for your disappointment with your lake view suite. We are currently looking into ways to enhance the view from this small number of rooms and are truly sorry for the negative impact this had on your stay. You will see that I have been in touch via email to personally follow up on your stay and hope that we will connect soon.
Kindest Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 1, 2014

Great hotel n a wonderful patio overlooking the lake. The sable fish dish is to die for n they don't mind if you place a repeat order! Only a short walk from the train station, should you choose to come up from Vancouver by train. About 5-6 mins. from the Creekside gondola / Whistler mountain, not to forget the legendary Dusty's pub .

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HenrikL786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, July 6, 2014
Dear Henrik,
Thank you so much for your review. I am so pleased to hear that you enjoyed our lakeside patio and the sable fish!
If you would like to share your dining experience on our Aura Restaurant trip advisor page, this would allow other diners to benefit from your valued recommendation.
We would love to welcome you back to Nita Lake Lodge and our dining outlets in the future and so please be sure to contact me when you next visit Whistler!
Kind Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed June 30, 2014

Book it and go! A wonderful place in every sense: Whistler, Nita Lake, the lodge.... This beautiful place is spectacular with very friendly and helpful people. We enjoyed the complementary use of the canoe, bikes, paddle boards, and the shuttle service to/from town. We can either be active (canoeing, biking,...) or just relax (on our balcony, in the giant lake view bathtub in our room, or lounge lakeside) without having to leave Nita at all. One of the most breathtaking and enjoyable places we have ever stayed.

A shoutout to Jon, the shuttle driver. He was a wealth of information and so kind and personable. Thank you, Jon.

Room Tip: I'm sure all the rooms are well-done, but a lake view room is the way to go.
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Palabird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, July 6, 2014
Dear Guest,
Thank you so much for your lovely review! I am so pleased that you enjoyed your stay. It sounds like you enjoyed the best of both worlds during your time at the lodge; some active adventures and some relaxation time at the lake... perfection indeed!
Looking forward to seeing you again soon.
Best Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nita Lake Lodge

Property: Nita Lake Lodge
Address: 2131 Lake Placid Road, Whistler, British Columbia V0N 1B2, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Whistler
#1 Luxury Hotel in Whistler
#2 Romantic Hotel in Whistler
#2 Family Hotel in Whistler
#3 Business Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nita Lake Lodge 4*
Number of rooms: 77
Official Description (provided by the hotel):
Nestled on the shores of a stunning glacier-fed lake in Whistler BC, we offer unique and authentic moments on every occasion. Join us at Nita Lake Lodge to experience a fresh take on classic whistler hospitality. Impossible to imitate; our oversized suites, a full-service spa , and innovative local cuisine are just the beginning. Discover how our genuine service with a personal touch will elevate your whistler experience. Take our courtesy shuttle for a short ride or wonder along the lake side trail to the heart of Whistler. Located in the village of Creekside, we are only 500 metres from the base of Whistler Mountain and the Creekside gondola. After a day of Whistler adventures return to your unique lakeside retreat. Named in the top 25 hotels in Canada by TripAdvisor year after year, Nita Lake Lodge proudly re-defines upscale mountain comfort all year long. ... more   less 
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Also Known As:
Nita Lake Hotel Whistler
Nita Lake Whistler

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