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“Great Hotel and Staff”

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Pan Pacific Whistler Village Centre
Ranked #4 of 49 Hotels in Whistler
Certificate of Excellence
Vancouver, Canada
1 review
“Great Hotel and Staff”
Reviewed August 5, 2014

This is a great hotel. The staff are friendly, helpful and professional. The continental breakfast is excellent especially for a family with children. The hotel is close to lots of activities/shops for a family. We will definitely be back.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 12, 2014
Good Day Mary,

Thank you for kindly taking the time to provide feedback from your recent stay with us here in resort.

I am so pleased to see that you enjoyed yourselves here with us and appreciated everything from the friendly, helpful and professional staff you interacted with to the complimentary buffet breakfast and the great convenient location and proximity to everything that is Whistler.

We shall look forward to welcoming you back soon.

Warm regards from the Pan Pacific team,

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,403 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Whistler
1 review
Reviewed August 4, 2014

We spent 6 nights at the Pan Pacific Village Center for vacation and IronMan Canada. It's a great location to the entire village. The room was very comfortable and roomy. The kitchenette was great. Staff members were friendly and helpful. Morning breakfast was good.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 4, 2014
Good Day Donna,

Thank you for sharing your feedback.

I am so pleased to read that you loved your stay with us here and found your suite to be comfortable and roomy, all interactions with the team were friendly and helpful and enjoyed your complimentary buffet breakfast.

More importantly, I hope you had a great time over Ironman Canada and came away with some amazing memories from your experience and have now fully recovered.

Hopefully we will welcome you back to do it all over again next year.

Best wishes from the Whistler team.

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2014

The Pan Pacific met all our needs and more. Our one bedroom suite was perfect. All the staff from the front desk to the cleaning staff were amazing.
So nice to have a full kitchen in the suite, The bathroom was spacious and the living area comfortable as well as the King bed. We enjoyed the buffet breakfast included in our rate and being able to keep our bikes just outside the hotel door was a nice touch.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank RobertandPamela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 4, 2014
Dear guest.

Thank you for your kind review.

Great to read that our property and team met all your vacation needs. It is always pleasing to read that our product is appreciated by our visiting guests and the fact that you enjoyed your spacious and comfortable suite and its amenities, the complimentary buffet breakfasts and bike valet services to-boot, is all the more rewarding to us.

Hopefully we can welcome you back to resort soon.

Ashley McMillan - Guest Experience manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
230 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed August 3, 2014

This is an expensive hotel during the many adrenaline weekends at Whistler summertime. But we booked in-between the events for 4 nites and it came to half price. The rooms have a kitchen ....that we didn't use, a separate bedroom and a small balcony with a great view. In the heart of the village with eateries and the lifts all a short walk.

Room Tip: Book in-between the event weekends to get the discount deals.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank REO-LTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 4, 2014
Dear valued guest,

Thank you for sharing your thoughts and tips gathered from your recent stay with us here in resort.

It is great to see that you enjoyed your time here and appreciated your suite with its view and amenities and found our convenient location to your satisfaction.

We shall look forward to welcoming you back to Whistler one day.

Warm regards,

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio, USA
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 2, 2014

Just stayed 5 days with my wife and 2 older sons (17, 26) in a 2 bedroom suite. Great place with 2 bedrooms each with a bathroom and a center living room with a kitchenette. The beds were comfortable and everyone had enough space to keep relaxed. Location was perfect in the village and easy access to restaurants and the upper Village. Front desk staff. Was extremely friendly and helpful and assisted in booking activities.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank mark7856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 4, 2014
Dear valued guest,

Thank you kindly for sharing your recent trip feedback with us.

We are of course thrilled to read that your family had a great stay with us and found your two bedroom suite to be spacious, comfortable and have sufficient amenities for everyone. It is also pleasing to see that you found our convenient location to your liking during your stay and all interactions with our team were helpful and friendly.

Hopefully we can look forward to welcoming you back someday for another family vacation here in Whistler.

Warm regards from all at Pan Pacific Whistler,

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Rock, B.C.
Level 5 Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 2, 2014 via mobile

We just spent 4 wonderful days last weekend at this hotel. Everything was great from the very beginning with the person greeting us at the front door, check in ... very pleasant surprise with an upgrade to a 1 bedroom suite, host at the breakfast room with a excellent choice of breakfast foods and to die for cinnamon buns, hallways and outside area also very well looked after. This hotel is close to everything. Love it!!!!!

Stayed August 2014, traveled with friends
Helpful?
Thank murphymj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 4, 2014
Dear valued guest,

Thank you kindly for taking the time to generously provide feedback from your recent stay with us.

I am thrilled to read that you had 4 great days with us here and appreciated everything from your check in experience, to the complimentary room upgrade we were able to provide in this instance and the 'to die for' cinnamon buns at our buffet breakfast.

Hopefully we can entice you back to resort one day with some more of these delicious buns and promise of more great memories..

Warm regards from the Whistler team.

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whistler
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2014

Just spent 4 great days at this excellent hotel. Our 1 bedroom suite was very comfortable, clean with all the amenities we needed. The only negative comment was that had to keep the windows closed at night as our room faced Village Gate Rd and lots of traffic and noise from the bars could be heard up to around 2am. But that is Whistler in the summer with people enjoying themselves.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Village Centre, responded to this review, August 4, 2014
Dear Marilyn,

Thank you kindly for your recent trip feedback.

I am so pleased to read that you had a great stay and appreciated your suite and its amenities.

I am sorry to read that perhaps some of the summer 'traffic' may have prevented you from having your windows open as much as you would have liked and we hope that this did not negatively impact your stay too much.

Here's hoping we can welcome you back someday to enjoy our resort some more.

Warm regards from the team.

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler - ashley.mcmillan@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Village Centre

Property: Pan Pacific Whistler Village Centre
Address: 4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Whistler
#3 Luxury Hotel in Whistler
#3 Romantic Hotel in Whistler
#4 Family Hotel in Whistler
#7 Business Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Village Centre 4*
Number of rooms: 83
Official Description (provided by the hotel):
Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more   less 
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Also Known As:
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific

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