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“Great hotel beyond expectations”

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Pan Pacific Whistler Village Centre
Ranked #4 of 49 Hotels in Whistler
Certificate of Excellence
Pickering, Canada
2 reviews
“Great hotel beyond expectations”
Reviewed October 23, 2012

Stayed for 4 days and were treated to a wonderfull vacation. From a delicious breakfast start to having two hot tubs and a lap pool completely at our disposal and a room that was perfect. All the staff were freindly and approachable,the front desk staff were fantastic, full of information about the area and especially helpfull with the things to see and do.

Room Tip: Rooms on the mountain side are perferrable
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grier1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback and we are pleased to hear that you enjoyed our spacious suites and all-inclusive amenities of daily breakfast, pools and spa.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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1,381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Bellevue, Washington
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 15, 2012

My husband and I, along with a group of 6 other people, took a trip to Whistler in July 26-30, 2012. I chose Pan Pacific based on the reviews and free breakfast. We have all visited Whistler many times and stayed in many different hotels, but my husband and I agreed we would always stay at the Pan Pacific whenever in Whistler. The room was clean, modern, and spacious. We had a separate suite with kitchen. The kitchen included everything we needed for cooking. The breakfast buffet was awesome. Even though it was a lighter summer menu, we were all satisfied with the selection and quality of food. The location of the hotel was in the center of the village and within walking distance to everywhere we wanted to go. Some of our family members stayed at the Pacific Mountainside and complained they didn't get the free breakfast included in their package. Since the hotels share the amenities, we visited them at their pool and didn't think it was worth the walk to use their pool. Ours was fine and the kids really enjoyed it.

  • Stayed July 2012, traveled with friends
    • Value
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Helpful?
1 Thank Monica2544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback. We are pleased to hear that your group enjoyed our location and amenities. As you are familiar with Whistler and all the options for accomodation, we are especially thrilled to be your hotel of choice.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 12, 2012

I have been to Whistler during skiing season a few times now and for one reason or another always end up staying at a different hotel. The Pan village is a good hotel and the location is very handy: close enough to the slopes yet right in the thick of the restaurants and shops.

We stayed for 13 nights and it really started to feel like home by the end of our stay.

Breakfast was ok, if a little uninspiring - typical hotel breakfast buffet really - nothing to complain about, but nothing to get excited about either. In the end even though we had breakfast included we often just made something up in our room.

The room we were in was at the back of the hotel overlooking the firestation. No noticeable noise issues, and the room was cosy. There was no on site night time restaurant, but there are so many passable restaurants close by that it didn't matter.

Recommend and would stay again (if I got the right deal and they had rooms available).

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank djdrewmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for your feedback. As one of our long stay and returning guests we appreciate your candid comments. I will share your comments regarding the complimentary daily breakfast buffet with our Executive Chef. Great to hear that our location and fully equipped suites provided comfort and relaxation!

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 10, 2012

Booked this hotel for the Canadian Thanksgiving weekend for a short get-away. The service was fantastic, the room was great (we were upgraded) and we couldn't have picked a better place to stay. The hotel was very well located, free parking even after we checked out we were able to leave the car in the underground parking lot until we were ready to go. The hotel was really quiet, as in we didn't hear the other guests in the adjacent rooms. We were in the room for under an hour when we received a phone call from the front desk asking how the room was, and if we needed a wake up call or if we had any questions. Starbuck's and Earl's Restaurant were located just outside the hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5mall5uitcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for taking the time to share feedback on your recent holiday experience at Pan Pacific Whistler Village Centre. We hope to welcome you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 9, 2012

I may have went with high expectations, but I have to say that the hotel was a little disappointing. The service, location, room, pool and hot tubs were all great! However, the breakfast, bed, pillows, and general atmosphere were only okay. They supply you with robes in the room (good), but one had a large hole in it (Bad). The breakfast included a wide selection of juices and pastries (good), but the only thing hot was the toast (bad). I guess I expected something more than a Best Western would offer. More good: Our room had a fireplace, a small balcony with a view, 2 tvs (one in livingroom area, other in bedroom area), a large bathtub and separate shower, etc. One last bad: the shampoo and conditioner were mint-scented...that's just weird. I don't want my hair to smell like gum.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Marvel_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 24, 2012
Dear Guest, thank you for sharing your feedback. It is feedback of this nature that will allow us to improve on our existing amenities and services. We are pleased to hear that you enjoyed our spacious suites, friendly service, pools and spa. We hope to have the opportunity to welcome you back again soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 9, 2012

We stayed in a beautiful 2 bedroom/2 bath suite with kitchen (3 adults and one dog). The bed was exceptionally comfortable. The bathroom here had a separate soaker tub and shower, which is much appreciated. Continental breakfast was included-a great selection of meats, cheeses, breads, pastries and fruit. The hotel is right in the middle of the village, so walking distance to restaurants, shopping, etc. Having stayed at several other hotels in Whistler, for location, value, service, and being dog friendly, this will be our first choice for future stays.

  • Stayed October 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Silvergirl1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 25, 2012
Dear Guest, thank you for choosing Pan Pacific Whistler and sharing your feedback. We appreciate your recommendations and look forward to welcoming you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2012

Don't think twice about booking your hotel anywhere else. The Pan Pacific Whislter Village is located in the heart of the village near shops, restaurants and the path to the upper village in Blackcomb. Our room was a spacious 1 bedroom suite with a fireplace and beautiful views. The staff was incredibly friendly and helpful. They called our room 30 minutes after arrival to ensure our room was up to our standards and to ensure we had everything we needed. An added advantage is the the delicious complimentary continental breakfast served daily from 7am -10am.I highly recommend this hotel and plan on staying here again on my next trip to Whistler.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RealReviewer2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLeddy, Manager at Pan Pacific Whistler Village Centre, responded to this review, October 25, 2012
Dear Guest, thank you for sharing your feedback and recommending Pan Pacific Whistler Village Centre as the place to stay in Whistler. We are heartened to learn that you enjoyed our spacious suites, friendly staff and added perks like complimentary daily breakfast buffet. We hope to welcome you back soon.

Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Village Centre

Property: Pan Pacific Whistler Village Centre
Address: 4299 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Whistler
#3 Romantic Hotel in Whistler
#3 Luxury Hotel in Whistler
#4 Family Hotel in Whistler
#7 Business Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Village Centre 4*
Number of rooms: 83
Official Description (provided by the hotel):
Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more   less 
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Also Known As:
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific

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