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“Exceptional!” 5 of 5 stars
Review of Four Seasons Resort and Residences Whistler

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Four Seasons Resort and Residences Whistler
5.0 of 5 Resort   |   4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada   |  
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Ranked #2 of 51 Hotels in Whistler
Certificate of Excellence
Sydney
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Exceptional!”
5 of 5 stars Reviewed May 1, 2013 via mobile

What a wonderful week my husband & I had at Four Seasons Whistler. The room was spacious & clean, amazing big bathrooms and the most comfy bed, which provided great sleep to recover from not only jet lag, but a hard day on the slopes. All round service was faultless, (even got cupcakes delivered on my birthday) and the ski concierge was the most well organised, efficient, friendly service in the whole of Whistler. Nothing was too hard for them. The hotel is located in the upper village, so about a 5-10 minute walk to the base of blackcombe, (which we were not bothered by, we had ski concierge!!!) This is the quieter end of whistler so don't stay here if being amongst the party life is what your after. We enjoyed the hotels amenities, however deep pockets are required for pool side drinks & spa treatments. Breakfast was over rated & probably the only disappointment. The bar is very relaxing, a great way to unwind and warm up and enjoy a drink with a light meal... Will i go back??? My goodness yes! See you next season four seasons whistler, and thanks for a very memorable trip.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LZSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,937 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (411)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
New Westminster, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 23, 2013

I booked to celebrate my wife's birthday. From the moment we arrived the staff were friendly. The room was modern and luxurious, I had ordered roses in our room that were beautiful. The front desk staff recommended a great restaurant and were extremely helpful. I requested an upgrade to our room and as it was the end of the ski season the hotel accommodated my request.

The location is perfect and only a 15 minute walk into the village, this was great as we parked our car and never drove. I would recommend this hotel and thoroughly enjoyed our stay, The spa and pool were located close to each other.

Room Tip: Ask for room facing the mountains
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Maricopa62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edenbridge, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

From the moment we arrived it was perfect. Hotels and service don't get any better!
Having stayed at Chateau Whistler and the Westin, I was expecting a similar standard and was completely blown away (and I am fussy!). The staff were attentive, the room (and upgrade) were wonderful with a mountain view, the jacuzzi hot - along with the heated ski boots! We would vacation here every winter if we could...

Room Tip: The mountain view was lovely and although we were given a free room upgrade to a suite, i would pay...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank slnewton_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 22, 2013

I spent 3 nights again at this fantastic place. As always, the service is really at the best. I had to do a few specific requests at the concierge. All team did a fantastic job to solve my requests. Thanks so much.

Otherwise, I like this place for the great room, good restaurant and the enjoyable spa.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WorldSkiing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 20, 2013

My only other experience with a five star hotel is in Las Vegas (the Venetian and the Bellagio) where the amenities might be five star, but since I am not a high roller ("Kitty Glitter" at the Imperial Palace is my favorite slot game), I have never experienced true five star service. That is until my stay at the Four Seasons Resort Whistler. Wow. I could get used to this!

Good things:

* Service. From the minute we pulled up, the valet welcomed us and whisked our mis-matched luggage to our room (refusing a tip, I might add!). Kudos, also to the free shuttle to the village via a Mercedes SUV. We never had to wait longer than five minutes and the guys were super friendly.

* Spacious room. We had a deluxe room with a king bed (which looked more like a queen). Our two daughters were greeted with oversized, homemade chocolate cookies with a side of gummie bears. The 500+ sq foot room was nicely appointed and didn't feel hotel-like. (46" LCD tv and a dvd player - too bad I forgot to bring my backlog of Netflix from home!) The walk-in closet was great for hiding our sins of overpacking. The bathroom was luxe with a separate stone shower and deep soaking tub. Ahhhh.....

* Pool and spaaaaah. Having kids, you are forced to swim, regardless of outside conditions. The pool was a nice size, but could have been a few degrees warmer. The three hot tub were the best. My kids absolutely LOVED the ladies changing room: private showers, steam room, cold rain shower, fruit-infused water, etc.... The spa services looked nice (and pricey) on paper. I just can't pay more than $120 for a facial.

* The little things: L'Occitane toiletries, turndown service, comfy white linens, etc.

Adequate things:

* Free internet....for one device. Huh? We just came from the Sheraton Wall Centre where their free internet policy allowed for up to three devices. We managed to toggle between the iPad and iTouch, but still.....a family's gotta have their technology options. (I know I could pay $15 a day for faster, unlimited internet usage, but still!)

* Work out area. Lots of cardio machines with added-on TV screens, but along with the limited weight machines, they were a bit dated. I read that they had various classes (mat pilates, yoga and spin), but I never saw a schedule posted. (It was the low season, so they might have been canceled.)

Ugh:

* Parking @ $35 night. I know this has become a standard rate (and rant of mine), but still. What happened to the $18 of a few years ago?

If you want to be in the loud and crazy mix of Whistler Village, this hotel is not for you. If you are looking for a true vacation filled with service and relaxation, the Four Seasons is it. Can't wait to go back!

Room Tip: We enjoyed the tranquility of our room that faced Blackcomb. Slight view of a parking lot and tenni...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank liclak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 20, 2013

Purpose of visit:
7 Nights

Room Type/Name:
Executive Suite (Was "upgraded" from a Mountain view room to the executive - but not a great view) #303

Specific Comments about stay:
Nice hotel, hot chocolate in lobby near elevators. In rooms, not much places to hang wet clothes from skiing. Need a clothes rack in the rooms.

Amenities of the room:
Bar fridge, coffee maker, gas fire, separate lounge dining area, huge bathroom, mirrors are plenty, huge walk through wardrobe,

Amenities of the hotel:
ski concierge/fit out down stairs. Pool, spa, sauna, restaurant - SideCut (very good restaurant), breakfast and lounge also in same area. Free shuttle to Whistler mountain village. Private town cars very nice, we used them a few times, didnt cost us.

Service Provided:
Cleaners will re-arrange all your belongings if you leave them out (every day). Concierge very helpful and went above and beyond on our check out day. Check in Kiosk - one person not very well trained or new, didnt explain anything to our friends checking in. Feather pillows very unsupportive, when asked for a memory foam pillow, was brought another feather haha
Ski fit out on ground level fitted me out in ski boots two sizes too big - I literally could not walk that arvo & night, could not go out to eat, had to crawl around the room :( Painkillers could be brought up for a high collection fee. They also fitted my friend out with ski's that were too short and bindings wrong and poles that were too short. We got all this changed on the second day, and was better from then on. I had to also buy inserts from a shop $60 because they had already done damage to my feet, and it was the only way I could ski the next day - with small boots as well.

Things I wish I'd known before visiting:
Wifi - not free for more than one device, have to pay $15 PER DAY for up to three devices. Everything here costs (apart from the town cars lol)

Location Details:
Blackcomb mountain village - more high end hotels are. Very nice location, 3 min walk to base. Concierge at base with all your ski gear - hot choc, moisturiser etc etc. 5-10min drive to Whistler.

Overall experience:
Great hotel, very clean and what you would expect. Could have been treated a little more like royalty for where we were staying, but I guess we wernt important enough lol. Main gripe from staff was about all the snobs and horribly rude rich people that stay here. Lucky we arnt one of those! Would stay here again, nothing really to complain about.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Tahlianagy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 14, 2013

I just got back from spring skiing vacation and loved the experience. The hotel staff was very helpful. The ski concierge was nice and for free! We ordered room service and the pasta Bolognese was better than many nice restaurants in town! I must say , I enjoyed the kick back pacific northwest attitude and some of the other reviews just do not make sense to me. The views were amazing.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank shima R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Residences Whistler

Property: Four Seasons Resort and Residences Whistler
Address: 4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Whistler
#1 Top resorts Hotel in Whistler
#1 Romantic Hotel in Whistler
#2 Luxury Hotel in Whistler
#2 Spa Hotel in Whistler
#5 Family Hotel in Whistler
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Resort and Residences Whistler 5*
Number of rooms: 273
Reservation Options:
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Also Known As:
4 Seasons Resort Whistler
Four Seasons Resort Whistler Hotel Whistler
Four Seasons Hotel Whistler
Four Seasons Whistler
Whistler Four Seasons

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