From the moment I stepped into the lobby to check in I regretted booking this hotel. The front desk clerk did not crack a smile or even say hello. I booked overnight parking and asked the clerk how long we could leave our car there the next day because we had activities booked during the afternoon. He snapped back very rudely and angrily: “parking is only until 1pm, we have a full hotel coming in and those guests expect to have their parking spots.” The only reason I bit my tongue and didn’t respond to his rudeness is because he was old enough to be my grandfather.
For around the same price & great location - stay at the Whistler Village Inn & Suites. Much better hotel with friendly staff who make you feel welcome. I will definitely not be staying at the Mountainside again.
- Official Description (provided by the hotel):
- At Mountainside Lodge, you’ll find all the comfort, service and amenities you desire when you’re ready to balance your sense of adventure with something for your other senses. Mountainside Lodge is surrounded by spectacular mountain views, yet close to the delightful ambiance of Whistler Village. You just won’t find a better base for your adventure all suites have mountain views, attractive tile and rich carpeted floors, gas log fireplace and wooden blinds. The bathrooms have a jetted tub and bath amenities including a hairdryer and cozy bathrobes. The fully equipped kitchen with dining area, has a dishwasher, full size stove & fridge, microwave, iron and ironing board. You’re never far from a stylish hideaway, a gourmet meal or a rejuvenating massage when you make Mountainside Lodge your base for adventure. ... more less
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- Also Known As:
- Mountainside Hotel Whistler
- Mountainside Lodge Whistler