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“Could be better!”

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Whistler Alpine Chalet Retreat & Wellness
Ranked #7 of 10 Whistler B&B and Inns
Reviewed December 29, 2012

My husband and I booked a 2 night holiday in Whistler and booked this through a groupon online. We were very disappointed in the porridge breakfast, no toast, no juice and no fresh fruit! The porridge was made in a crock pot which tasted terrible and there was nothing to put in it except for white sugar. For claiming this to be a 'wellness and retreat' it was far from that! I guess being local made us feel treated lower than other fellow guests staying coming from other countries at the lodge. Would never book again for full price, wasn't worth the money.

Room Tip: Being far out from the main Whistler village, did make for a quiet nights rest.
  • Stayed: September 2012, traveled as a couple
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5  Thank Geoffrey-Ashley V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (147)
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8 - 14 of 147 reviews

Reviewed December 20, 2012

We arrived and were happy with the accommodations but we had signed up for this to be a yoga holiday with daily classes. When we arrived we were told that the yoga instructor wasn't available. Considering that this was the reason why I booked it, it was a bit of a let down. We had even reserved times with the instructor a month in advance so if they couldn't deliver, they should have had a back-up available.
The chalet is a far walk from Whistler and lacks the luxury I am used to from these types of hotels. I felt like I was staying at someones home and couldn't make have a conversation in fear of waking others up who were staying the chalet.
I wouldn't repeat or recommend.

  • Stayed: January 2012, traveled with friends
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5  Thank Christina_Moorshead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

I just want to point something out to everyone. This hotel went through a management change. If you look back to 2009 and past the reviews are glowing. It was owned by a very lovely couple who had pride in what they did. Now it's a wellness hippy healing center. The rating is obviously based from years past

  • Stayed: January 2012
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7  Thank mimmosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

We have recently spent two nights at this property, the building is very well maintained, the managers Lisa and Michael extremely accommodating. But... does this fall into the category of luxurious, I am afraid not.

Fortunately we purchased this through Living Social Deals at approximately half the price, and for that, very satisfied. Would I pay full rates - absolutely not. My reasons are really very simple, for the full price, top end toiletries should be provided, they are not. On the wall container in the shower with shampoo, conditioner and soap, the latter two dispensing nothing. Absolutely no provision of toiletries for the jacuzzi bath.

Not luxurious towels, the bed was made by throwing the comforter up, no straightening of sheets etc.

Continental breakfast provided was adequate, but it would have been nice to see bread covered to keep fresher, cream served in a cream jug large enough to serve 8/10 guests without having to request it, even though the request was addressed immediately and with good service.

I wonder if Lisa and Michael are having to try to run a 'luxurious pension' without the budget for providing the luxurious goods. Owner please take note.

But, would I stay in a property with Lisa and Michael as the Managers...yes, without a doubt.

Room Tip: Seven rooms only I believe. We were upgraded to the Hemlock Room which had a balcony. But I believ...
  • Stayed: July 2012, traveled as a couple
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2  Thank Sandie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2012

I attended the Alpine Chalet for a mini-fitness / wellness 2-night session. Overall, I found the experience to be very good. I had not read the reviews on this site till after my weekend was over, so it was an interesting perspective to read some of the negative submissions. The key is; expectation vs. outcome. For me, given I was there for a fitness / wellness event, my expectation around food was limited. I found the food excellent and simple to not have to think about it. No menu, no fuss, sit down and they attend to you. It was tasty and met the expectation of lo-calorie etc. I wasn’t expecting French Toast, Eggs Bennie with the sugary syrups and sauces, so was not disappointed in porridge, HB eggs, fruit etc. Reviewers commented on ‘no food in the rooms.’ I’ve stayed in plenty of hotels and ordered in Pizza and beer and crashed in an unfamiliar city to TV. This gig was about Yoga (first time for me!) a couple of times a day, running along a babbling creek in the woods and trying to avoid Mama bear on hikes, with periodic boot-camp calisthenics thrown in for total exhaustion (in a good way…). Food in the room was of no interest … the hot tub and steam room; those were of interest, and were great! I would be chagrin not to mention Lisa’s (client relations) contribution to the session. She not only did all the cooking, but was eager and energetic to provide anything one would need. A memorable couple of days...

Room Tip: Pool = Hot Tub, no room service.
  • Stayed: June 2012, traveled solo
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Thank PacificDoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

Fantatsic boutique style accomodation. A bit special and out of the ordinary. Lisa was very welcoming and extremely helpful. We didn't mind the no shoes policy - in fact we kept clean sandals for indoors in the shoe cupboard they provide by the front door. No different from home so don't know what others are fussing about. Lisa also encouraged us to drink in our rooms even though the policy said otherwise. We felt right at home and breakfast was lovely. Would definitely recommend if you are looking for something a bit more upmarket.

Room Tip: Book HEMLOCK this is the best room it has a whirlpool bath.
  • Stayed: June 2012, traveled as a couple
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Thank BluebrookeKatenChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

My boyfriend and I bought a Living Social deal and we were very surprised by how AWESOME our stay was! It was our first time buying an Escape deal and we were a little concerned after reading some of the reviews. Needless to say, I would IGNORE all of the terrible reviews about this place.
We arrived promptly at 4 PM and Sophie greeted us. I have never stayed at a place with such a knowledgeable staff member about the area, places to eat, and the best runs to ski down. She gave us a tour of the facility and we enjoyed a cup of tea/coffee, while we unpacked. We stayed in the Fir room and it was lovely. We could not have asked for a nicer room.
We were interested in taking a hot tub, so Sophie put out glasses for wine, bathrobes, and towels outside of our room door. We felt very spoiled during our stay, since we really didn't have to do anything ourselves. The staff took care of everything.
My boyfriend and I are not big breakfast eaters, so we really enjoyed the daily breakfast. This place had the BEST homemade orange juice! We enjoyed lots of fresh fruit, cereal, toast, etc. It was perfect for a long day of skiing.
I thought that the location was just fine. It was a 2 minute drive to the Village and there was free parking. If the weather had been nicer, we would have just walked. It is only about a 20-25 minute walk to the main Village. We enjoyed skiing all day and hanging out at night in the Village and then stepping away from the busy scene for a more quiet and relaxing night.
Overall, we had the best stay at this place. We would definitely go back and I would recommend this place to anyone. I would love to see the area in the summer time, so perhaps it will only be a few months before we are back. THANK YOU, Sophie and Leah!

  • Stayed: March 2012, traveled as a couple
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2  Thank Kirazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Whistler Alpine Chalet Retreat & Wellness

Address: 3012 Alpine Cres, Whistler, British Columbia V0N 1B3, Canada
Location: Canada > British Columbia > Whistler
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #7 of 10 B&Bs / Inns in Whistler
Price Range: $1,715 - $4,600 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whistler Alpine Chalet Retreat & Wellness 3*
Number of rooms: 9
Official Description (provided by the hotel):
Whistler Alpine Chalet is an $8 Mill+ internationally world renowned private European Chalet/Chateau, purpose-built to provide a luxury, highly appointed, high calibre Whistler experience, enabling small to mid to large family and corporate team building groups to remain together, while also retaining their own exclusivity, privacy, and autonomy in their own self contained suite to retire to within the Chalet. We are specifically land use zoned for high capacity, short term Tourist accommodations and a myriad of commercial uses, versus standard residential use, ensuring guest stays are valid, assured, and legal, so guests are assured peace of mind and are not left without recourse booking otherwise. We are compatible with mature, luxury oriented, discerning travellers and vacationers who prefer luxury accommodations, and the perfect location to enhance and optimize their Whistler experience ! We are not a cabin for discount seeking youth or party goers. Nor do we have the wear and tear associated, as many other lower calibre home conversions accommodate, which is important to our clientele, their family members, friends/associates, and children. From family groups, friends getaways, corporate groups, celebrities, to royal family entourages, the Chalet's exclusivity and privacy accommodates the needs of all. We are ideally suited for family/friends groups, corporate team building/leadership/exec groups, fitness, yoga retreat groups, outdoor adventure, golf, skiing, eco-tour groups ... you name it ! Some of our notable corporate groups have included Cisco, Nordstrom, IBM, Microsoft, and many local corporate groups as well. For easy entertaining after a day on the hill, our 6000 square foot chalet with a well-appointed living room and log fireplace, fully equipped Italian chef's dream kitchen, top calibre appliances, elegant dining room with windows looking out onto snow-laden cedars is an ideal choice to host your family, corporate retreat, and getaway with friends. Added features include private gym / yoga studio, ski lockers, steam room, powder room, large hot tub/jacuzzi. The only 4 season Chalet/Chateau of its kind, 100 meters to the major lake (Alta Lake), beach, and Lakeside park, 10 minute walk to the main Village, 2 minutes to all ski hills, and right on walking and bike paths. The only purpose-built large capacity Chalet/Chateau of this calibre, planned from the ground up. We are a multi-multi million dollar European Chalet for mature, luxury oriented, discerning groups and travellers who want the best home base from which to create and enjoy their Whistler experience ! We are not a cabin for discount seeking travellers. "Being able to all stay together for the Whistler experience based at Whistler Alpine Chalet, was priceless" - Is a common response from guests, so pleased that they booked the Chalet versus the alternative of having to book multiple homes or multiple hotel rooms at much higher total values. We are full chalet rental, so you have the entire Chalet when your group stays. We can also provide, for smaller groups, our 6 suite full Chalet rental at 15% less than the full 8/9 suite Chalet rental, which still provides your smaller group all the benefits of the Chalet. For added privacy for large groups we offer north and south wings, perfect for families. Our 9 bedroom chalet (8 bedroom plus service suite for chef, nanny, assistant etc), features private en-suite bathrooms in each guest room, large windows, private balconies or decks allowing you to enjoy fresh mountain air, oak armoires, 450 count Fretted linen, work stations, iPod docks, and 42 inch flat LCD screen TV in all the rooms, plus a 60" main lounge area screen. ... more   less 
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Also Known As:
Whistler Alpine Chalet Retreat & Wellness Hotel Whistler
Whistler Alpine Chalet Retreat And Wellness

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