Stayed at the Tantalus in late August. Had a 2 bedroom suite for 1 night (Friday). Room was clean and comfortable and well laid out. Staff were friendly. Place was easy to find and close to the village (7 minute walk). Unfortunately we had very noisy neighbours. The noise started at 8:30pm and went on until 4am - adjacent to our room and above it. It seems this is where the rowdies like to hang out and party.
The walls and floors are of very cheap construction and offered no sound proofing. The sofabed was flimsy and too uncomfortable to sleep on - you can feel every spring in the mattress and the whole thing collapses into the centre.
We complained no less than 6 times between 8:30pm and 4am. On two occasions (around 1am and 3am) the front desk did not even pick up the phone and it went to voicemail.
The management were sympathetic and refunded the cost our stay, but we were all exhausted after a sleepless night so the refund was scant consolation. Never again.
- Official Description (provided by the hotel):
- Inspired by traditional ski lodges from around the world, surrounded by mountains and forest, let the Tantalus Lodge be your hosts during your next visit to Whistler BC Canada. The Tantalus Lodge offers 24 hour hospitality and housekeeping daily, our team will help you make the most of your time in Whistler. Each of our spacious suites has full kitchen facilities, real wood burning fireplaces and the largest balconies in Whistler. Our convenient and easy to find location is a 5 minute walk to the gondolas and the main Whistler Village where people gather from morning until night.Whatever the season or the reasons for coming to Whistler BC, make the Tantalus part of your lodging plans. ... more less
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- Also Known As:
- Tantalus Hotel Whistler
- Tantalus Resort Whistler