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“Great Tub!”
Review of Glaciers Reach

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Glaciers Reach
Ranked #27 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed August 16, 2006

We just came back from a 2-night stay at Glacier's Reach, and it's quite wonderful, really. The complex is easy to find and since we booked our unit directly from the owner (through Allura, Listing #6), there wasn't a need to check in with anyone. Glacier's Reach I think consists of 3 buildings, either 2 or 3 story tall. Our unit is a (corner) two bedroom condo on the second/top floor, with private hot tub on one of the balconies. The master bedroom has 2 single beds, and the other bedroom has a queen bed. It should be noted each bedroom has an a/c unit. A fully equipped kitchen and washer/dryer were much appreciated. Overall decor is simple but certainly not shabby, and plenty of clean towels and toiletries were provided. The reason we picked this particular unit is because of the hot tub - it's got a decent view of the mountains and at the same time shaded by trees for privacy. The unit does overlook the club house/shared pool, but during our stay noise was not an issue. We were steps from the Marketplace square just across Lorimer Rd, and a leisurely stroll takes you right into the village. All in all, we'd be glad to stay at the same place again the next time we're in town; it's not luxurious (try Sundial Boutique for that), but we got a solid, clean 2 bedroom condo for a very reasonable rate, and that's the most important thing.

  • Stayed: August 2006, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
4  Thank AnotherVancouverite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 - 208 of 219 reviews

A TripAdvisor Member
511
Reviewed July 16, 2006

The unit that we stayed in was average at best. The bedroom was only ok & it's NOT luxurious. Liked the private hot tub but didn't like the fact that people in the unit adjacent to our unit could see across. Not much privacy when it comes to using the hot tub. And if you want a quiet sleep, you'd have to turn off the hot tub & then warm it up again in the morning prior to using. And yes, the reservation centre is not in the same building, it's in another building. Didn't like the fact that there's two units under one building, there's not much privacy.

  • Stayed: May 2004
    • Value
    • Rooms
    • Cleanliness
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2006

My boyfriend and I went to Glacier's Reach from June 1 - 3 and after reading other posts on this site, I was nervous to say the least. However, we were more than impressed with our one bedroom condo and would definitely recommend that anyone stay there.

The one bedroom condo was well maintained with a full kitchen, living room (with a pull-out couch), two balconies, hot-tub, full bathroom and bedroom. Lots of towels were provided and the ktichen had everything you need in terms of appliances and utencils.

Although yes, the check-in is at a different resort, it is only a 2 minute walk away and I have no other issues to report. I could see there being a problem with partiers if you went there on a weekend but if you have an issue, you are provided with a security phone number to call and complain although we dind't hear anything.

I only have positive things to stay about our stay and would recommend the resort to others.

  • Stayed: June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank Scoobsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2006

I love the Trip Advisor reports, and rarely need to add any of my own comments. Sometimes its what's not said, that counts. Our opinion, is that this a terribly designed vacation property. The rooms must be the smallest i have ever come across in North America. Thin walls mean you hear many of your adjoining units sounds. Worse still as most units have hot tubs (which are a nice luxury) you can hear hot tub revellers at 3AM still living in their own time zones! Access to the 2 metre maximum height underground carpark is only via a steep narrow staircase followed by heavy doors and an electronic security gate. Plus our apartment had 3 flights of narrow stairs. Baggage movement becomes an extremely awkward and strenuous affair. The master bedroom is a bad joke with a 4' 6" double bed and only about 2 feet or less of space around the bed. Work out the room size. The moveable kitchen appliances were the most basic you could find with a selection of odd cutlery and glassware. There is no proper entrance just a fire vehicle lane cutting through the middle of the condos courtyard . Check-in was half a mile away at another property with no signs as to the fact that such a facility existed. One towel change , no sheet change , no maid service, this was over a 5 night stay (we left one night early as we needed a good nights sleep ). The 2nd tiny bedroom was bunk beds . The sofa bed IS the lounge. The 2 TV's were also very small . Terrible value at current published prices.

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
7  Thank realpersonuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2005

Glaciers Reach self catering town homes / condos are located in the Northern part of Whistler Village, right opposite the Marketplace.

The complex itself is an attractive looking 2 story building with meandering paved walk-ways leading one around the various properties. We stayed in a 1 bedroom 2-4 person condo in December 2005.

The 1 bedroom condo we stayed in was accessed from a small hallway via a flight of stairs. The first floor consisted of a full kitchen, including dishwasher, microwave, cooker, toaster, kettle & fridge freezer, and a lounge area consisting of a table for 4, a 3-seater sofa (that converted into a queen size sofa bed), fire and TV with Video. There were patio doors out onto a small balcony with patio furniture.

We were quite annoyed to find the sofa bed had sheets, but no pillows, blanket or duvet! A thorough search of the property yielded no additional bedding, so we had to visit the condo of another in our party, who, luckily had a spare blanket that they gave to us.

Up another flight of stairs and there was a bathroom, including Jacuzzi bath and (a lousy) over bath shower. Just off the small landing was a closet containing a full size washing machine and a full sized tumble dryer. Across the landing was the main bedroom which was a good size. The bedroom consisted of a closet, inside of which; as well as hanging & storage space; was an iron and ironing board. There was a queen sized bed and with bedside tables either side and a set of drawers. There was a second set of patio doors leading out onto a second patio area (larger than the first) containing a full size, 5 person hot tub as well as various patio furniture.

First impressions were that the accommodation was small, but in good order. We have stayed in North American condo’s before, and Glaciers Reach it is fair to say, is the smallest accommodation we have encountered. Despite the first impressions on size however, it was adequate for our needs (there were 3 of us staying), though it would be cramped for a party of 4 adults.

MAIN COMMENTS

MAIN BEDROOM

The bed in the main bedroom was quite flimsy and lurched worryingly if one attempted to sit on the far end of it. Despite it feeling flimsy however, it was not uncomfortable. Though having just 4 pillows in a condo for 4 people was not ideal.

There were only 5 coat hangers in the wardrobe and it was in no way big enough to keep the clothes of 4 adults in.

One thing I would have very much appreciated was a TV in the bedroom. When children are sleeping in the lounge on the pull out sofa-bed, it means as soon as they go to bed, the adults are pretty much forced to do the same! I find watching an hour or so of TV in the evening relaxing and it would have been very useful to have had access to snow reports etc without having to creep downstairs at 7pm each morning and invariably, wake up our sleeping daughter just to find out the days weather forecast.

NO RECEPTION

When we arrived in resort our Crystal rep took us to the North Star property around the block to check in. Glaciers Reach has no reception or front desk of its own, which is quite odd and means it is not easy to get any problems or requests dealt with.

LACK OF STORAGE

My main and only real complaint of Glaciers Reach is at the ridiculous lack of storage. Despite there being just 3 of us in the condo, we had snowboarding gear, clothes and bags all over the place, we had not a single closet or area where we could store our gear and instead had it cluttered around the place.

Strangely there was not a single coat/wall hook in the place so wet boarding coats and outerwear had to be draped over the back of chairs! Surely a few hooks or a coat rack wouldn’t be too much to ask for?

One thing I would have very much appreciated was a TV in the bedroom. When children are sleeping in the lounge on the pull out sofa-bed, it means as soon as they go to bed, the adults are pretty much forced to do the same! I find watching an hour or so of TV in the evening relaxing and it would have been very useful to have had access to snow reports etc without having to creep downstairs at 7pm each morning and invariably, wake up our sleeping daughter just to find out the days weather forecast.

MAID SERVICE

The limited maid service proved a little problematic – towels and linen are changed only every 4 days, and we found out that vacuuming is only performed ‘on request’, in addition, not just ourselves but others in our party (in different rooms in the same property) experienced large problems with rubbish build-up; we had a small bin and after 4 days it was overflowing and quite annoying to have empty pizza boxes, bottles etc sitting on the kitchen counter because there was nowhere else to put them.

The maid service was patchy. The first time we had everything changed; fresh towels, new loo rolls, bins emptied, fresh linen on both the main bed and sofa bed, floor vacuuming etc but the second time we had only fresh towels and the linen on the upstairs bed changed! We had to buy extra loo roll from the supermarket on day 3 and I also took to laundering our towels myself in between fresh supplies.

LOACTION

After looking on a map of Whistler Village initially, I was a little worried that Glaciers Reach was a bit tucked away. However, in my opinion the location was excellent. Right across the road is a large supermarket, a liquor store, pharmacy, post office and a number of food outlets.

It takes around 15 minutes to walk through the pleasant, fully pedestrianised Whistler Village to get to the Whistler and/or Excalibur gondola base and there is a free village shuttle bus every quarter of an hour, which stops right across the road from Glaciers Reach which we made much use of during our stay.

The immediate area is quiet and attractive and we found the short walk or bus ride to the mountain base enjoyable. All shops, bars and restaurants are located throughout the village and the excellent Brewhouse, Caramba and Milestone’s restaurants are only 5 minutes on foot from Glaciers Reach.

OVERALL SUMMARY

Glaciers Reach offers a good standard of accommodation (we found it more than adequate for a 3* property) although rooms are on the small side. I would advise anyone thinking of booking to go for a larger room and pay a little more for under-occupancy. The 1 bedroom condo is adequate for 3 adults or a family of 4 with pre-teen children. Take some bin bags with you to avoid the universally experienced problem of over-flowing bins and if you plan on washing more often than once every 4 days, take a few packets of washing powder tablets with you.

The location is very good and is especially convenient for self-catering offering easy access to the Marketplace (medium sized supermarket chain). The free Village Shuttle is ideal when visiting the mountain as a 15 minute walk in full ski or snowboard gear can be quite tiring!

The accommodation offers good value for money and we would not rule out staying there on a return visit to Whistler in the future.

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
13  Thank CampingWithStyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2005

We just returned for a trip to Whistler, BC and stayed at the Glacier's Reach which we booked through Allura Direct.
Although I was concerned that our room may not be very close to the hot tub, I had no idea that we would
have to walk halfway around the exterior of the complex in the snow to get to it. The instructions given to us by the owner of unit #44 said that it was 20 steps from the recreation building. It was more like 200. Needless to say, of 4 hard days of snowboarding, we used the hot tub once. The room itself also had 3 flights of stairs in a 1 bedroom condo!
If you stay there, book a condo with it's own hot tub, but better yet, get a hotel room in the village with a fridge and microwave.
Whistler itself and the people were fantastic and very friendly. Other than the room, we had a great time!

7  Thank Jewels118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Whistler, BC
316
Reviewed November 1, 2004

Located near the marketplace square, about 12min walk to lifts and right on the free shuttle line, Glacier's Reach is a nicely done townhome complex. The units may feel a little cramped, but most have private outdoor hot tubs and 2+ balconies. Request a top floor unit so you can have a nice sundeck with views. Right across the street is a liquor store, pharmacy, grocery store, and fast food. Most restaurants, bars, and clubs range from about 3-7 minute walk.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glaciers Reach

Address: 4388 Northlands Blvd, Whistler, British Columbia V0N 1B0, Canada
Location: Canada > British Columbia > Whistler
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#8 Top resorts Hotel in Whistler
Price Range: $156 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Glaciers Reach 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
All of our townhomes at Glaciers Reach have Private hot tub, year round pool, full kitchen, in suite laundry, high speed internet, living room with entertainment centre and free parking. AllSeason Vacation Rentals has been offering our guest's quality accommodation at a resort complex called Glaciers Reach since 1999. Our vacation homes are fully equipped, well maintained and very clean. On behalf of all of us at Glaciers Reach we hope that you enjoy your stay. ... more   less 
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Also Known As:
Glaciers Reach Whistler
Glaciers Reach Hotel Whistler
Glacier Reach

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