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“Poor Service”
Review of BG Urban Grill

BG Urban Grill
Ranked #142 of 189 Restaurants in Whistler
Price range: $5 - $15
Cuisines: Cafe, Grill, Brew Pub
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night
Description: High quality goods that are good for the body and pleasing to the palate. Feel good food.BG Urban Grill Whistler offers patrons a European culinary experience, all centered on innovative meal creations. Breakfast, lunch, afternoon delights or dinner are available for enjoyment on site or available for pick up. Menu includes full breakfast made with fresh ingredients, a variety of appetizers, pub style food from burgers to pizza's, and a dinner service with a varied selection of globally inspired entrees.- Half Price on all appies from 3-6 everyday
White Rock, Canada
Level Contributor
118 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Poor Service”
Reviewed August 27, 2014

Well, the food was cheap and ok, but probably the worst service I have had in quite sometime. And we went there twice! Ok, we thought we just had bad luck the first time, but no..... It's not that they are rude or intentional about it - the servers are just incredibly forgetful and not thoughtful in what they are doing. It's like everybody is a brand new server who has never been one before and never has been trained. Doesn't anybody care there?????

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mikeyjoe68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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469 reviews from our community

Visitor rating
    52
    102
    123
    90
    102
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Hmm..considering the location...pretty bad”
Reviewed August 24, 2014 via mobile

Terrible service, food below average. Sat and watched my drinks sat on the bar waiting yo be delivered for 15 minutes. Food was amateur. Feel sorry for the servers. Obviously a management malfunction.

Helpful?
2 Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Stay away & save your $$”
Reviewed August 23, 2014

We're on a family re-union weekend getaway. We looked forward to a nice meal in beautiful Whistler. The quality of food at this restaurant spoiled our trip all together. Everyone in the group hated their food - we had to get some snack after we left the place. One in our group told the waiter and the owner that their food really sucked. It seemed they were used to hearing it as it did not bothered them! This is evident from few other reviews I've seen now. I wished I checked out the reviews before going in...........

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsey, Minnesota
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Ok, but ...”
Reviewed August 22, 2014

We dined here our first night in Whistler, and sat outside. It was pleasant. My fish and chips were fine, but nothing special. They tasted better than they looked. After noticing that the fries tasted exactly like McDonald's fries, I realized that the pieces of fish resembled giant Chicken McNuggets. The place is a bit on the pricey side for the quality of food. The server was nice enough, and gave us a map and booklet of activities, which was appreciated.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank C_Kane09031994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
115 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“A nice dinner”
Reviewed August 22, 2014 via mobile

Stopped here for a quick tea on our way to Vancouver. I ordered a pasta Alfredo and my wife had a stir fry. Both meals were delicious and service was good too. Unfortunately we only had an hour in Whistler before we finished our trip to Vancouver. We wished we had booked a hotel there for the night, but we didn't meaning we had been driving 12 hours now so were pretty tried by this point. This was a good choice for a quick meal before carrying on our journey.

Helpful?
2 Thank jwhitaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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