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“Family Stay in room with loft” 3 of 5 bubbles
Review of Blackcomb Lodge

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Blackcomb Lodge
Ranked #24 of 49 Hotels in Whistler
A TripAdvisor Member
“Family Stay in room with loft”
3 of 5 bubbles Reviewed January 28, 2014

Although the location is great, we were very disappointed at how rundown the rooms have got and in need of repair. The beds in the loft especially were very hard and uncomfortable.
The biggest complaint was the noise out in the hallway of young folk drinking and shouting late in the evening and early hours of morning coming in drunk and loud and nothing done to restrain or stop this behavior over several evenings. We will look for more suitable accommodation, as we come to Whistler every year for the last 6 years.

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Whistler Blackcomb.com

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449 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (88)
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English first
Oceanside, California
1 review
3 of 5 bubbles Reviewed January 3, 2014

The spa/pool area is totally antiquated & needs a remodel. In fact, the jacuzzi temperature was lukewarm and suited for an infant. The noteworthy thing about the hotel room was that they jammed a tv in a cabinet so tight that it was immovable. It seems like the owners of the hotel know that they have a great location & are kind of like nouveau-rich slumlords. The bright spot was the front desk staff. In particular, Jacqueline & Mim who pointed our group in the right direction at all times. I would stay there again because of the service & location.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Therichman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed January 2, 2014

Full disclosure - We have skied at Whistler-Blackcomb for over 15 years. This was out fifth visit to the Blackcomb Lodge. This year, we all agreed that the BCL is really a bit rundown. Our studio room (with loft) was clean, but a bit faded, old carpets and cabinets. The rooms have a very mold musty smell. Each year, the walls seem to get thinner - not much sound insulation. The rooms were cleaned at about 5pm, so go to a bar after skiing. Normally, we are all about skiing and going out for great food, but we decided that its time to look for nicer accommodations. The hot tub and pool are charm free. The only redeeming quality is its location. It nice to get out of bed and have a short walk to the gondola. Would we stay here again, probably not (unless nothing else was available). Its time to find nicer and a bit more modern or renovated condo, although we will always have fond memories of BCL.

Room Tip: Top floor is a bit more quiet.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cmrubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed January 1, 2014

Our family of five stayed at Blackcomb Lodge between Christmas and New Year's. We made our plans late, and it was no coincidence that Blackcomb Lodge was the only place available in Whistler Village. No one in their right mind would charge $800 per night for the loft room we had (and no one in their right mind would pay it) except that people will pay whatever it takes to stay in the village at Christmas (including us it seems) and the owners of Blackcomb Lodge know it. There is virtually no service at the hotel. Our room was not even made up until our third day, and only when we insisted - and watched - the housekeeping staff go into the room as we left for skiing. When we came back, they had merely pulled up the covers and emptied the garbage. The bathroom was not cleaned at any time during our four days. While we understand that the hotel was completely full during the Christmas season, that is no excuse when you double the regular rates. All of the pillows in the hotel smelled like they had come from frat house dorm rooms. We asked for ours to be replaced twice and each time we got that stale unwashed smell. Let's see - what else? There was a series of stains on the wall going up to the loft, the elevators rarely responded, and the desk staff often had little idea what was going on. In summary, this is a very basic hotel that costs far too much. It is too bad that the popularity of Whistler and the hotel's prime location allow it to gouge its customers.

  • Stayed December 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Chelemkaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 22, 2013

Stayed here one weeknight in December, was a last-minute deal. For the price we paid, it was fine, but definitely a few issues. The location was great, the staff was friendly and responsive, the size of the room was great with the little kitchen & sofa, and we were able to check in a bit early with no problem.

However, we requested a king bed and got two singles - took several hours for someone to come and fix this (they push the beds together and do a king/split apparently rather than have separate rooms with different beds.) This was okay, though you could feel the spot where the beds go together. The wifi was so slow it could barely be considered working and I ended up tethering my ipad to my iphone most of the time we used it. The hot tub was lukewarm at best even with the jets going for a bit (probably the biggest disappointment for me). And, it is right beside Maxx Fish nightclub which blared music all night. Normally a bit of noise is no big deal for us and I assumed other people who said it was noisy were exaggerating - but this felt like we were standing at the door of the club even with all windows and doors closed. Took forever to fall asleep.

Definitely room for improvement here. Would only recommend if you can get it for a cheap last-minute price & know exactly what to expect. And bring earplugs.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank michellekatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 2, 2013 via mobile

We went for a ten day ski trip, had a fab room for the two of us, had extra large bed, kitchenette and an upstairs loft plus settee etc, so more than enough room for two. Good location right in the middle of whistler, easy access for everything. Had a small pool but enough for a chill out in. We always ate out as was so near to everything. My only complaint would be the noisy guests opposite our room, very loud, but I expected some noise, but I don't think we were the only ones effected as they were told by the staff to be quiet, and it wasn't me that complained :-) overall really pleased and would stay there again, good location, didn't have to deal with the staff, we were more than happy. Overall Whistler was amazing. Loved every minute.

Stayed February 2013, traveled as a couple
Helpful?
Thank wednesday54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blackcomb Lodge

Property: Blackcomb Lodge
Address: 4220 Gateway Dr, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 49 Hotels in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Blackcomb Lodge 3*
Number of rooms: 71
Official Description (provided by the hotel):
Experience the best address in Whistler! The Blackcomb Lodge could not be closer to the fun and excitement of Whistler Village. Restaurants, shops, cinemas, art galleries and night life surround the hotel. The Village Gondola is located just a brief 2 minute walk through the pedestrian village. Each Studio or Studio Loft unit provides full kitchen facilities and a variety of bedding configurations designed to accommodate both families and couples. Relax in Whistler's only indoor pool, hot tub and sauna. ... more   less 
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Also Known As:
Blackcomb Hotel Whistler

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