The Listel Hotel in Whistler is a cheaper and more convenient alternative to some of the higher rated hotels such as the Fairmont Chateau or the Four Seasons. The hotel itself is in an excellent position within about three minutes walk from the ski lifts if you're wearing ski boots. It is adjacent to the village stroll which is the main street where pretty much everything within the town is located - and this village has everything! There are saunas in the changing rooms, meaning that my husband and I couldn't use them together however what we really needed at the end of the day was a jacuzzi and the communal (very) hot tub provided just that. There is a fine dining restaurant located within the hotel although we never tried it due to the large variety of restaurants available in the village.
As with most ski resort hotels, you weren't allowed to keep your skis in your room, however there was a relatively efficient method of storing them whilst not in use. The hotel reception label them up with your room number and get them out of storage when you request them. When you're done at the end of the day, just put them back in the rack in the foyer and they will get put away again. One day we had to ask twice before we got them, but this was the exception to the rule. We learnt to ask for them prior to going to breakfast so that we didn't have to wait once we were ready and miss out on valuable skiing time.
Our room was a good size and contained two double beds - plenty of dumping ground after a hard day's skiing for me and my husband!! The room also had a full sized fridge for your use, which was handy for purchasing sandwich fillers for our packed lunches as the restaurant prices on the mountain were predictably high. The bathroom was relatively modern and contained toiletries in handy dispensers in the shower rather than having individual bottles like other hotels. We had a little trouble with the bath and the sink where the plugs didn't form a good enough seal to contain the water, but generally there were no other problems. There was a door that lead to an adjacent room which was kept locked as we didn't know our neighbours but it did allow a lot of noise to come through. This along with some loud shouting from merry people in the early hours and the loud sound of a boiler/shower/something else (?) at around 5am were quite irritating. Others who normally sleep through may not be bothered by the sounds overnight, however a Brit like me who's not coping well with the time zone change and who's still trying to force myself to sleep from 4am onwards could get quite annoyed!! If it helps your decision, my husband didn't notice any of the noise...
The hotel's biggest downfall by far was breakfast. We were advised on booking that half board or all inclusive options didn't really exist in resort however breakfast was included. If there was an option to have room only at the Listel, then I would choose that in future to save paying extra for such a poor spread. I ended up eating the same thing every single day purely due to the lack of choice and would have eaten elsewhere had it not been so expensive already to pay for lunch and dinner also.
The breakfast was continental and had a very small selection of bread for toast, bagels, muffins and a few cereals. A cooked option would have been appreciated but having never visited Whistler before I don't know if this is a 'done thing' in any of the resort hotels. At the start of our stay, there was a single toaster which was extended to two as the hotel got busier. Without exaggeration, these toasters were, by far, the most ridiculously slow toasters I have ever encountered and meant that many people were stood around waiting for their breakfast to cook. Others decided to leave their finished toast in the toaster and leave the rest of us waiting while they ate their cereal but that's another story! At one point my husband had finished his breakfast and coffee by the time I even sat down. We were determined to eat what we could from there to get our money's worth and try and stop the hunger pangs before lunch, but it was definitely worth the $20 or so in order to get two Fresh Tracks tickets one morning. This meant we could have a cooked buffet breakfast on the mountain top (which was lovely) and then follow it up by being the very first people on the pistes (or off) - a welcome break from the chopped up snow you get within the first few hour or so of the lifts opening.
Despite the breakfast and the occasionally noisy room, I would return to the Listel Hotel purely for its vicinity to the gondolas and lifts. I saw many people having to walk the length of the village to get back to their accommodation - not something you need after a hard day's skiing. We used the hotel as a place to sleep and for little else and it did the job fine. If you wanted a luxurious and peaceful stay where skiing wasn't the main focus, then maybe I would recommend elsewhere, however I would recommend Whistler whole-heartedly. The skiing was great and I have never been anywhere in the world where the locals (if you can call them that as they are from all over the world) are so friendly and genuinely interested in having a conversation with you.
Please feel free to get in touch if you have any questions about the hotel or Whistler!
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- Also Known As:
- Best Western Whistler
- Whistler Best Western