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“Great Spot”

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Pinnacle Hotel Whistler
Ranked #10 of 49 Hotels in Whistler
Certificate of Excellence
Bellingham, Washington, United States
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Spot”
Reviewed July 15, 2013

The Pinnacle is a perfect place to park it for the weekend, with easy access to The Village, a kitchen and a comfortable bed. We saved a bundle by taking our own lunch and breakfast food. The Pinnacle is just far enough out of the central area to be quiet at night. My only complaint is that we were unable to get clean towels. Housekeeping just never showed up.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ronna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 16, 2013
Dear Ronna R,

I'm so sorry to hear about the towel issue. You were so generous to give us a good rating while this happened. Thank you for that.

Please contact me back directly the next time you plan to be in Whistler so that I can offer you a discount and complimentary upgrade to make up for the issue.

Sincerely,

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,328 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dordrecht, The Netherlands
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 15, 2013

This hotel is nothing special, but if you ask me "how was it" i still would answer perfect.
The rooms are big, with everything you need. Everthing was clean, but Hot tub could be cleaner. Garage under the hotel is good, cause of little parkingspace in the area but a little expensive.

Location is excellent. Close to the middle of the main walking area with restaurants, giftshops etc.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ballyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 16, 2013
Dear Ballyx,

Thank you for your comments. I apologize that the Jacuzzi was not as clean as it could be. A lot of what you may have seen is staining as the tubs are getting old. We have scheduled renovations to our bathrooms this fall that will see us replacing the in room Jacuzzi with newer equipment.

Although we wish we could offer free parking, we can't always do it. We do try and remain as competitive as possible with our neighbor hotels. We also offer packages that include parking.

Please let me know if you plan to return to Whistler to that I can make sure you get the best available rate including parking. You can reach me by contacting the hotel direct.

Sincerely,

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
1,085 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
Reviewed July 14, 2013

Centrally located within the town this is a perfect location to explore Whistler and Blackcomb. From the moment that we arrived the staff were friendly, welcoming and happy to offer help and advice to enhance our visit. The clean, modern, well equipped room contained a cooker with hob, fridge/freezer, microwave, dishwasher and working fireplace. The queen-sized bed was comfortable and gave a good night's sleep. Bath robes were provided - a nice additional touch. Our room was opposite the lift but we were not disturbed by this during our stay.
We would definitely recommend.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 16, 2013
Dear manswa,

Thank you for the great review. I'm so happy that the room amenities and service were to your liking.

I look forward to your return.

Sincerely,

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 13, 2013

We spend two nights and loved it. It was convenient, clean and reasonably priced. Loved the two person tub, the small but well appointed kitchen and the patio looking directly onto Blackcomb mountain! Got a combo deal which included a breakfast to Crepe Montange around the corner...totally worth it.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deevye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 16, 2013
Dear Deevye,

Thank you so much for the great comments. I'm thrilled to hear you enjoyed your stay. Look forward to your return.

Sincerely,

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lismore, Australia
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 13, 2013

A terrific place right in the village. Staff were great and even upgraded us to a room with a spa. The rooms were very clean and modern. You could not go wrong staying here. Remember what the BC after Whilstler mean's.. BRING CASH... on top of the room charges there is a Goods and Services tax .. a Provincial Tax .. a Municipal and Regional Tax.. that gets added to everything you purchase...

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Porka54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 16, 2013
HaHa, I've never heard that before, "Bring Cash"... Good one!

Believe me, we hate the taxes more than you do. Check out our "ALL-IN" package on our website. It's room, taxes and parking all in one low price starting at $109. You have to book direct with us either over the phone or online.

Thank you for the great comment Porka54. I hope you come back again and I'll help keep some of that cash in your pocket and available to spend on the Mountain or at the Pub.

Cheers!

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
1 review
Reviewed July 11, 2013

What a great place to stay. Location is amazing. Secure and great value for money. Staff were very helpful. I would stay there again it was very clean and modern. I was given an upgrade to a room with spa.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 13, 2013
Dear Catherine S,

What a great review to read.

Thrilled to see that you had such a great time. Make sure to contact back directly when you plan to return so we can take great care of you!

Sincerely,

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 11, 2013

We stayed at the Pinnacle for two nights and it was located right in the village! We were in a room with a jacuzzi which was kind of cool but probably not the best placement as it was quite close to the bed. Some of the interior can use some updating. Overall, enjoyable stay and great place if you are looking for something right in the village.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review, July 13, 2013
Dear Michelle L,

Thank you so much for your review.

We are happy to say that we have planned renovations in the fall. First for our bathrooms then leading on to our Kitchens and then the rest of the rooms. The renovations will take place over the course of a year.

I would love for you to come back and check us out after we have completed some of our renovations. Please feel free to contact me directly to arrange your stay and I will be happy to offer you a reduction on the rate.

Sincerely,

Patrick Renny
Pinnacle Hotel Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Hotel Whistler

Property: Pinnacle Hotel Whistler
Address: 4319 Main St, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Whistler
#15 Family Hotel in Whistler
#15 Romantic Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pinnacle Hotel Whistler 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Pinnacle Hotel Whistler

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