I went out to Whistler and stayed in the Crystal Lodge with a friend, we found 98% of the resort staff gave 100% satisfaction to customer care, like American service but more genuine and a better understanding of humour!
The mix of staff within the hotel was akin to the resort, Brits, Aussi's and Canadian's. The only bad resort staff member we met, had just been doing seasons too long and was very coin operated, the only Hotel staff member that was not excellent was from........no not France...........Germany.........I felt that it was not his fault, it is just simply a totally different culture, the humour, the friendliness, the helpfull attitude in every situation does simply not travel. But EVERY other staff member within the hotel preformed better that some of the best hotels I have stayed in, it made the experience so good that upon my return, I re-booked to go back to the same resort and Hotel two weeks later with my whole family!
- Official Description (provided by the hotel):
- The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more less
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- Also Known As:
- Crystal Hotel Whistler
- Crystal Lodge Whistler