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“March 2014”

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Crystal Lodge Hotel
Ranked #8 of 49 Hotels in Whistler
Certificate of Excellence
Auckland
Level Contributor
3 reviews
“March 2014”
5 of 5 bubbles Reviewed March 25, 2014

Ask about room upgrades and if larger rooms are available, take them. The King deluxe is a great size for a couple. proximity to lifts, in the Village and walking distance to everything Whistler is the Lodges appeal...plus excellent and friendly staff. Courtesy hot toddies in reception at days end is a lovely gesture. In our view and on 4th visit, this hotel is hard to beat and we have no complaints

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lindsay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
Lindsay, thank you very much for your recent review. We are pleased that your 4th visit to the hotel reinforced your loyalty to our independent hotel and look forward to seeing you again next winter.

Kind regards,
Ian Lowe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,474 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (338)
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A TripAdvisor Member
4 of 5 bubbles Reviewed March 25, 2014

Unbeatable location with comfortable Lobby - fireplace and fruit-infused water a bonus.
The (very warm) outdoor pool and spa was a winner not repeated at Fairmont Hotels (Lake Louise and Banff) stayed at after leaving Whistler.
Well fitted-out kitchen was well utilized.
Only negative was the noise of drunken yobs in main square well after 2am - hardly the Hotels fault.
Overall well worth returning to.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Whistler Blackcomb.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
I am pleased to read that you and your family had a wonderful experience here in Whistler and at the Crystal Lodge. Our fruit infused water as well as après ski cider or hot chocolate are very popular with our regular guests. I am sorry to hear that you were disrupted on occasion by 'yobs' (antithesis of what a good boy should be; rude, obnoxious, violent and stupid - for those of you that do not know the expression). We look forward to the opportunity to welcome you back again in the future.
Kind regards,

Ian Lowe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dommartin
1 review
5 of 5 bubbles Reviewed March 24, 2014

Would recommend this hotel, great location close to gondola's,restaurants.
Standard double room with queen beds adequate this was compensated by the staff who were professional friendly and knowledgable.





  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gillian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
Gillian, thank you very much for your recent review of the Crystal Lodge. I would like to clarify that our Traditional x2 Double rooms are equipped with x2 beds that in North America are referred to as 'Double sized' (54 in × 75 in / 137 cm × 191 cm). This same size are also known as standard or full sized in other countries. I hope this helps other readers understand the size of our 'Double' beds.
Kind regards,

Ian Lowe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 24, 2014

The Crystal Lodge is a great place to stay. The location is perfectly situated in Whistler Village. The room is spacious and great. The service is helpful and friendly. I highly recommend this property!

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
James. thank you very much for your recommendation of the Crystal Lodge. We look forward to welcoming you, and those that you have referred, back in the future.
Kind regards,
Ian Lowe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

We brought out own food and need it to be warmed up, so we called front desk and asked whether they have microwave somewhere so we could heat up our food. The front desk simply answered me with " I'll call you back" and hang up, so we thought it was large chance they didn't have one. But surprisingly, after 5 minutes, they sent a handsome boy to our room with a microwave! A real microwave! We were very surprised by that! We really appreciate Crystal Lodge being so friendly and caring, definitely recommend!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Laurinda Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
Laurinda, thank you for sharing a quick story of your experience at the Crystal Lodge. I am pleased that our team were able to address your request. Thank you in advance for recommending our hotel to your network or friends and family.
Warm regards,
Ian Lowe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
1 review
4 of 5 bubbles Reviewed March 22, 2014

Basic rooms and ours was dead on next to the elevator, while i requested the opposite. Rooms are simple, yet good beds, very clean, modern interior, plenty full towels, nice showers and a flat screen tv. What makes this hotel very attractive is the location (<2 mins walking from the ski lifts), free ski valet, tons of very nice bars, restaurants and shops around the corner and very nice receptionists. A hot appel cider or chocolate after a long day of skiing are the little things that makes one smile

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Remko V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
Remko, thank you very much for your recent review. By the sounds of your review it seems you were able to take advantage of many of the nearby stores, restaurants and pubs within a stones throw of your room. We look forward to welcoming you back from San Francisco again in the future.
Warm regards,
Ian Lowe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Manitoba
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 22, 2014

Accommodations were excellent, service top-notch (appreciated ski valet very much), staff friendly and helpful. Location was ideal - less than 5 minutes to Blackcomb or Whistler gondolas. Underground parking was much appreciated.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lawrence O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this review, April 1, 2014
Lawrence, thank you for your review. We are pleased that the Crystal Lodge exceeded your expectations and look forward to being your Whistler home away from home again in the future.
Kindly,

Ian Lowe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crystal Lodge Hotel

Property: Crystal Lodge Hotel
Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler

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