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“perfect localization”

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Crystal Lodge Hotel
Ranked #8 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed January 27, 2014

really good hotel ! great localization , clean and the employees are helpful and polite . they don't have breakfast but they do have a starbucks a the hotel . just two problems , they don't have room service ( food ) and the elevators ( 2 ) are to slow .

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with this hotel
Thank thiago022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 30, 2014

Thank you very much for your 5 star review of the Crystal Lodge. We are pleased that you enjoyed our Starbucks café off the lobby but would also like future guests to know that they can also enjoy a daily breakfast buffet (NEW) at Ric's restaurant between 7am and 9am or at the Mix restaurant between 8:00am and 11:00am. We look forward to the opportunity to welcome you and your friends back again in the future.
Sincerely,
Ian Lowe

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1,962 - 1,968 of 2,749 reviews

Reviewed January 26, 2014

Really enjoyed our stay at the Crystal Lodge! Staff was very helpful with recommendations on what to do and where to eat, and location was great, everything in walking distance, very easy to get around without a car. We were there in August at the end of Crankworks. The room had a king bed and a kitchenette, cleaning staff did a great job cleaning, and came at convenient times. This was actually a great time to go, caught the end of Crankworks, but the hotel and Whistler area were really quiet, no crowds and hotel rates were very good.

  • Stayed: August 2013, traveled as a couple
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Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 30, 2014

Dawn, thank you for your review of the Crystal Lodge from this past summer. I agree that if you are looking to enjoy a more peaceful mountain village experience, it is best to cross reference the dates of the key Summer festivals including Tough Mudder, Ironman, Crankworx and the Pemberton Music Festival. These, and all other key dates can be found at http://www.whistler.com/events/. We look forward to the opportunity to welcome you back again in the future.
sincerely,
Ian Lowe

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Reviewed January 23, 2014 via mobile

We stayed here over the MLK holiday weekend. First of all, we did not know that it was a "college weekend", but, it was. Check in was smooth & easy, we were then brought to our traditional king room on the 1st floor. It was small, but nice. Only complaint would be the size, but, in there defense it does have the sq. ft. Of the room on the website, so my fault, they do have many larger rooms. Anyways, the resort is in an AMAZING location. Everything is walking distance. I would definitely stay here again.
Thank you Crystal Lodge.

  • Stayed: January 2014
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Thank Dink1525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 24, 2014

Thank you very much for your review and we are pleased that you and your wife had a great time at the resort for her birthday. We look forward to the opportunity to welcome you back again in the future and know that our reservations team (1-800-667-3363) would be pleased to walk you through our different room types.
Warm regards,
Ian

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Reviewed January 23, 2014

Great value and centrally located. Close to lifts, shops, restuarants. Well maintained property with kitchenette for those times you want to keep it simple (spend less money). Additionally, service was great. Everyone very friendly and attentive to any needs.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 24, 2014

Steven, thank you for choosing the Crystal Lodge and I am so pleased to hear that we exceeded your expectations. For future travelers it is important to note that not all of our rooms offer a full kitchen, kitchenette or hospitality center. Our website details which of our room types offer these facilities. We look forward to the opportunity to welcome you back again in the future.
Regards,
Ian Lowe

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Reviewed January 22, 2014

My husband and I stayed here for 1 night at the end of September while we were on an 8 day drive of the Rockies.

This is one of the best hotels we stayed in while in Canada. The hotel staff were friendly, offering us lots of tips of what to do and maps of the area.

The room was also really clean and modern and we were given a small bottle of champagne as we were on our honeymoon. The hotel also has an outdoor swimming pool which we went to one evening. It also has washing machines for guests to use which was really handy as we were travelling for a month.

One thing we didn't expect was to have to pay for parking. Luckily we were only staying one night, but make sure you factor this cost in.

The hotel is in a good location, easy to walk to all of the shops and restaurants Whistler has to offer.

  • Stayed: September 2013, traveled as a couple
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Thank emwynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 24, 2014

Thank you for choosing to stay at the Crystal Lodge as part of your Honeymoon. We are humbled by your comments and look forward to the opportunity to have you celebrate anniversaries back at the hotel in the future.

Sincerely,
Ian Lowe

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Reviewed January 20, 2014

Exceptional location clinched the choice for us and it did not disappoint. Close to everything, no car required. We booked a year in advance and the reservations team were really helpful. We stayed in a three bed suite and it was perfect for our extended family. The staff were fantastic and could not have made our White Christmas more perfect! Our room was clean and quiet especially given the location in the midst of the Village.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with this hotel
Thank CindyandBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 24, 2014

'CindyandBubbles' (can't say I have ever started a note that way before)...thank you very much for your review of the Crystal Lodge following your recent White Christmas in Whistler. We are delighted that the hotel and your 3 bedroom suite exceeded your expectations. We look forward to the opportunity to welcome you and your extended family back again in the future.
Regards,
Ian Lowe

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Reviewed January 20, 2014

Great position in the heart of everything, shops , bars , food all very close, only problem was the elevator which got a real workout as the stairs don't lead to the street. Overall a great holiday spot

  • Stayed: January 2014, traveled with family
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Review collected in partnership with this hotel
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded January 24, 2014

Michael, thank you very much for your recent review. I agree with you that the stairs in the hotel are not the easiest to navigate, however their are three sets throughout the building and we have been discussing means of improving the way-finding to these locations as once you find them they can often be the fastest route to the Village Stroll or hotel facilities.
Warm regards,
Ian Lowe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Price Range: $99 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler

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