I stayed Dec 21 through the 25 in the East Tower 4th floor. There is nothing worse than coming back to your room after a long day in the cold weather and have to take a cold shower.
It was warmer than only turning on the cold, but uncomfortable.
The other negative: the dogs!
There is something wrong when your trying to get a good nights sleep, spending all this money, desiring to have the energy to ski and you have to hear a dog barking!
It is possible that other properties also have dogs. But there was no weight limit. I had to share the elevator with an over 100 LB St. Benard!
I went to lock the chain from the door to the wall and the plate that the chain slides into comes off with the molding. The entire almost 7 ft door casing falls off having been nailed on with only a few finishing nails.
How was this supposed to prevent an intruder pushing their way in when it can't even support the weight of the chain.
Other hotels have a metal bar that swings over and grabs a piece of metal on the door allowing the door to be opened an inch to speak and be handed something from the hall but preventing the door from being opened. I know in other hotels these were screwed into the 2 X 4's that frame out the door because I mistakenly tried to open the door without disengaging them, and then I pulled hard only to come to a quick stop. Very poor security. In need of some upgrades.
There was a balcony but the sliding door was jammed shut.
To be fair on the plus side if you like cold showers and still want to consider the property. The location was a 5 min walk from both gondolas. But so is the Pan Pacific, the Hilton, the Carleton Lodge and the Sundial among others.
The room service was superb. I had pancakes for breakfast, and beef tenderloin for dinner. The food was in the room in less than 30 min, and perfect.
All the staff was courteous. They answered immediately--not on hold like so many hotels. They were knowledgeable.
One thing that was disturbing: I asked for a limo rate from the hotel to the airport and was given a fare. I instead did a google search for "limo Whistler BC" and I called the first hit and got. The rate was $100 cheaper. I asked the Concierge if she had ever had an experience with the company and she said she had no knowledge of them. I think they only use companies that give them a kickback.
I ended up using the company from the web to go from the Hotel to the airport and they were right on time. Gave me emails and text messages to confirm and to provide a receipt as well as the driver's name and cell number. The driver was very nice, and a brand new Cadillac: Whistler Glacier Group 604-905-7779. I had taken the bus from Vancouver Airport. Runs only every two hours and makes stops at other hotels along the way. I had to wait in the cold outside to board it. They had TVs but nothing was playing. It was so much nicer to have the convenience of leaving when I wanted to, and not stopping at numerous hotels and having someone help me with my bags. The bus was old, the car brand new.
Lastly the ski shop in the base of the Westin is to be avoided. Extremely disorganized. They could not find my reservation that I had prepaid for. There were several employees and no one wanted to fit me for my equipment. Then the worst of it, as apposed to every ski shop in Steamboat, Vail etc. They had no lockers. So what are you to do with your boots that you walked in with? If your a woman and you had a purse? So I had to carry all of my equipment up to my room. Put my ski boots on and carry my skis, poles and wear my helmet back down.
Then at the end of the day they only store skis and I had to walk a very long way to my room in ski boots.
I was told some of the other ski shops did have lockers but I had already prepaid.
In Steamboat I rented just next to the gondola and had employees attacking me to be the first to help me remove my boots!
They had free lockers. They gave you tokens for the lockers when you rented from them.
They stored your skis, and poles and allowed you to put your helmet and boots in the lockers for free. They helped take your boots off and helped you put them in a locker with your helmet.
Its no fun walking in ski boots at the end of a long day of skiing, as well as you bring a ton of snow to melt on your floor of your room. Worst of all about the Westin is if your near the ski shop in the East Tower your very far from the lobby and the front desk. I forgot my key one day and had to walk 20 min in my ski boots! 10 min each way to the lobby way on the other side of the property even having to wait with a huge crowd at the elevator to go up to the lobby level.
Please go to Whister--just consider other lodging: The resort is the best--best snow, fantastic shops and food. The mountain huge. More diversity than even Vail with all its attributes such as the bowls.
There were no lines---at Christmas time!! Even off holiday on weekdays I waited in long lines at Vail. To navigate and find the best spots for powder, as well as improve my technique Whistler offers a one-of-a-kind offer: you can hire for the day an Olympic guide. Go on their website and see the diverse group of Olympic skiers (Ski With an Olympian). I chose Julia Murry, she was a 2010 Olympian who has been skiing in Whistler since age 2. This made it the best ski experience ever! She cut through the 200 runs and 37 lifts confusion and brought me to the best powder, least crowds, and helped me with my technique.
Good luck and enjoy the best ski resort in North America --just don't stay here.
- Official Description (provided by the hotel):
- Located in Whistler Village just yards from the gondolas and the slopes of Whistler and Blackcomb mountains, The Westin Resort & Spa, Whistler is an all-suite, full-service conference hotel and spa. ... more less
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- Also Known As:
- The Westin Resort And Spa, Whistler
- The Westin Resort & Spa, Whistler Hotel Whistler
- Westin Resort Whistler
- Westin Hotel Whistler
- Westin Whistler
- Whistler Westin