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“Great location, love the large patios in rooms and semi kitchenettes”

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The Westin Resort & Spa, Whistler
Ranked #11 of 49 Hotels in Whistler
Certificate of Excellence
GreenLeadersGold level
Reviewed May 24, 2011

We stayed here with some friends who were from out of town. It was in a great location close to the village shops, clubs, golf, etc. We requested a larger patio room and they gave it to us without any issues. The pool is a lot of fun however not enough lounge chairs you do have to get down early. The restaurant buffet was excellent for breakfast I was quite impressed to find they had Gluten Free options, something that's rare to find these days. Would recommend this hotel however I wouldn't pay more than $160/night

Room Tip: Ask for a room with large patio deck
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  • Stayed: July 2010, traveled as a couple
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1  Thank ladolcissima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,725 - 1,731 of 2,084 reviews

Reviewed May 21, 2011

We found the staff very welcoming and helpful upon our arrival, from getting our car parked to booking services in the spa. The room was excellent, clean and bright with a rustic decor including a fireplace! Would have wonderful if we were on a ski break but in May it was hard to find an excuse to use it. We also had a great view of the surrounding snow-capped mountains. The bed is lovely; we had an excellent night's rest. The location can't be beat! You walk out of the hotel and you are a few metres from ski lifts and the PEAK to PEAK lifts, and in the summer the mountain biking park. They also have a wonderful spa with more great staff and services, and a large, open fitness area.
All in all, it was a great place to stay and there was not a thing I didn't like about it.

Room Tip: Check for package deals on their website
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  • Stayed: September 2010, traveled as a couple
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1  Thank redtravelingdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2011

The location was perfect and staff are friendly. The room was clean and the small kitchennete was nice.The bed was comfortable and have the best pillows. Staff and Manager at Aubergine restaurant were all extremley friendly and very efficient. We really enjoyed every minute of our stay!!!This is how it should feel:)

  • Stayed: May 2011, traveled with family
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1  Thank Yenj28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2011

We were at the Westin for 2 weeks in a 2-bedroom suite. The Suite is relatively small compared to other 2-bedroomed suites we have stayed in in the past but it is functionable, clean, nicely furnished and acceptable. Nothing the hotel can do about it! Pool area is small too however!
Now all the great things about the hotel.
Good location next to the village and gondolas, but far away from the noise in the evening and night (we were there at the time of the Telus Festival).
Service is exceptional. Anything and everything we wanted was delivered speedily, without hassle and with good grace. For instance, one of our party has a nut allergy and they provided brand new saucepans for us to use. Another example was that our daughter injured her finger whilst skiing and within minutes the hotel had sent up bandages. The service was excellent.
There was a problem with the jacuzzis at the hotel and whilst this was disappointing, they offered us passes to use the spa and facilities at the Hilton next door. Every problem has a solution and they were happy to find them for the benefit of their guests.
We were in a party of 3 families (with kids ranging in age from 5-15) and it is safe to say that they were well catered for and also had a wonderful time.
One gripe is the charges to use the internet. It is penny pinching and unnecessary for 5 star hotel to still charge for this and the sooner this changes, the better.
Overall however, if we would return, we would most definitely stay at the Westin for the service, friendliness and location above all else.

  • Stayed: April 2011, traveled with family
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1  Thank ameliashiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2011

The hotel is within walking distance from the lifts, and the service was overall great. They take care of your ski gear at the lobby so it is convenient. The Sauna and pool are too small for the horel size. We had a bitter experience, not related to the hotel though. Our skis were gone and never found again in the village during lunch time.

  • Stayed: March 2011
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Thank Glen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2011

A fantastic experience, right from the parking valet, to the bell person (who put all the items away, in the room, as contrasted to throwing them on the floor), to the concierge who solved a problem, to the ski valets, to all the other staff who kept smiling and exceeding our expectations. The room was on the smaller side, although very nicely appointed. I have stayed at about 2/3 of the properties in Whistler, over the last 25 years, but this truly was the best stay - EVER. Location, value and incredible service with a smile. A cut above anywhere else I have stayed in Whistler - book it, experience it!

Room Tip: West Tower - Backing on the Greenbelt
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  • Stayed: April 2011, traveled as a couple
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Thank michaeltwhis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2011

Spent a nice week at The Westin. Room was a decent size and the small kitchenette was a nice touch for organising breakfast before hitting the slopes. The bed was large and comfortable and the location was great. The stay was pretty expensive and it was disappointing that there was no free wi-fi in the room and no-where to leave your ski boots and poles at the end of the day - these had to be taken back to your room to be stored. I was extremely disappointed by the pool area - not at all enticing, an odd shape so difficult to swim seriously in and always full of kids. There are a couple of hours per day where only adults can use it but these are at awkward times. When last at Whistler, we stayed at the Fairmont Chateau and, while this is a bit more expensive, it is a true 5* with a fantastic pool area and great storage facilities. All in all, we had a very pleasant stay at The Westin but probably would try somewhere else next time - there wasn't really anything to make it stand out.

  • Stayed: April 2011, traveled with friends
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1  Thank RedMarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this reviewResponded May 4, 2011

Dear RedMarch,

Thank you for taking the time to share your thoughts about your stay with us. I can see from your TripAdvisor profile that you are very well-travelled, and I’m sorry that we were not deliver an experience that stood out for you. It is always our goal to ensure each one of our guests has a stay that is special and memorable. Your feedback is very valuable to us, and I will share this with our team to ensure we’re constantly improving.

Thank you,
Bryce Beatty
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Whistler
#5 Ski-In / Ski-Out Hotel in Whistler
#6 Top resorts Hotel in Whistler
#6 Spa Hotel in Whistler
#7 Luxury Hotel in Whistler
#11 Romantic Hotel in Whistler
#13 Family Hotel in Whistler
Price Range: $137 - $1,304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 400
Official Description (provided by the hotel):
Located in Whistler Village just yards from the gondolas and the slopes of Whistler and Blackcomb mountains, The Westin Resort & Spa, Whistler is an all-suite, full-service conference hotel and spa. ... more   less 
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Also Known As:
The Westin Resort And Spa, Whistler
The Westin Resort & Spa, Whistler Hotel Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin

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