Have stayed at the Westin in the past. When looking at hotels I was thinking of the 4seasons and thought we would try Pan Pacfic because of the location in whistler village. But prices were comparable to 4 seasons. This was back in November, 2013
The facts: The location is good, but so is the Westin at half the price. The hotel is dated, doesn't have a proper restaurant or room service. Limited amenities and the service is sub par for a hotel charging these types of rates. If they were pricing it closer to the Westin then this would be acceptable but not when comparable to 4seasons. Our next trip we will try the 4 seasons.
Our power went out for a night and we weren't offered anything in compensation. When I brought up the issue of the hotel being out of whack with what it offered for the price (in the most polite possible way) I was basically given a very polite (screw off) back.
As my girlfriend said as I am writing this "It reminded me of a Best Western"
All that being said it is not worth the price for what they offer and considering the lack in service they need a serious update all around or an adjustment of pricing. Save the money and go to the Westin or if you want the service go to the 4seasons where at least they understand how to provide service and they shuttle you to the village, apparently. Will post a review of 4seasons when we go in the spring.
See response from hotel below:
- Official Description (provided by the hotel):
- Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Embrace amenities and spectacular valley or mountain views. ... more less
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- Also Known As:
- Pan Pacific Whistler Mountainside Hotel Whistler
- Whistler Pan Pacific