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“Great location, great room”

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Pan Pacific Whistler Mountainside
Ranked #5 of 49 Hotels in Whistler
Certificate of Excellence
Canada
Level Contributor
240 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great location, great room”
5 of 5 bubbles Reviewed October 4, 2013

Stopped here on our way from Whitehorse to Nanaimo. Got a great deal on the room and used the $15 tripadvisor parking pass to save $15 (to be used at COWS ice cream !!). Had a small room with a murphy bed which was comfortable and nice to be able to swing into the wall so we didn't have to trip over it. Had a fantastic view of Whistler Mtn. and watched the downhillers (MTB) while it poured rain. Enjoyed the pool and hot tub and really enjoyed the swim suit water extractor !! ahhhh yes, the small things that count :o) Would absolutely stay here again, I am sure the peak rates are way more than we paid but is a great place in the shoulder season.

Room Tip: ask for a room up high and that faces the mtn (also overlooks the pool and hot tubs)
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scrufgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 22, 2013
Dear guest,

Thank you kindly for sharing your experiences here with the travel community.

We're glad to hear that you had a great time here in resort with us and found both our location and suite to your liking. 'Cows' was a great excuse to spend your savings. Always popular with the young and 'young at heart'.

Funny how the 'little things' sometimes make all the difference. Nothing worse than a soaking wet swimsuit to pack eh!

We'd love to welcome you back to Whitle some time again, so please stay in touch.

Best regards,

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler ashley.mcmillan@panpacific.com




Best regards,

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler ashley.mcmillan@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,193 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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English first
Medicine Hat, Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 28, 2013

We stayed in September, from the 23rd through the 27th... All I can say is that this hotel is a fantastic place! I was pleasantly surprised when I opened the door to the one bedroom room. from the stainless-steel appliances, to the marble tile in the bathroom, and the stunning cathedral floor-to-ceiling windows.. for the money you would be hard-pressed to find a better value. Some people complain that you have to pay for parking, but I would recommend it because the parking facility is immaculate, and feels very secure. If we ever come back to whistler we will certainly stay here again. great job!

Room Tip: try and get an upper, or top-floor, mountainside facing room if possible. The bar on the lower moun...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aaron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
panwhistler, Guest Experience Manager at Pan Pacific Whistler Mountainside, responded to this review, October 10, 2013
Thank you for sharing your lovely feedback with the travel community. We are thrilled to hear you loved our location and your suite. I'm pleased to hear that you enjoyed your stay and we look forward to hopefully welcoming you back some day.

Ashley McMillan – Guest Experience Manager – Pan Pacific Whistler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ladysmith, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 28, 2013

Love this hotel. Awesome location, staff was extra-friendly and very accommodating, the one bedroom suite was beautiful...the smaller, regular suites are very lovely, too...could be a little "tight" if 2 people tried storing a lot of luggage and ski equipment in it. In the summertime, they are fine. Enjoyed the view from the pool, and the eucalyptus steam bath. Watch for "deals" at this hotel.....eg "early bird" for winter.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnBC_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 27, 2013 via mobile

We have stayed here previously 10 or more years ago for a ski holiday and this time for a quick summer break. The standard of the rooms and facilities are still excellent. You can't beat the location either. Both gondolas at your doorstep. Beautiful views. Worth paying for a mountain view. We had a one bedroom apartment for 2adults and 2 children who slept on the fold out lounge. Rooms are compact but have all you need including a kitchen and fireplace. Staff are very friendly and helpful. Will be back.

Stayed August 2013, traveled with family
Helpful?
1 Thank Janelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 16, 2013
Dear Guest,

Thank you for sharing your lovely feedback with the travel community. We are thrilled to hear that your family loved our location and your suite and chose to visit us this time around during our summer time

We're pleased that you enjoyed your stay and let us take care of your family and we look forward to hopefully welcoming you back some day....hopefully not as long as 10 years down the line for the next visit.

Ashley McMillan – Guest Experience Manager – Pan Pacific Whistler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

What a great place. Some friends were staying at this hotel and spoke highly of it so we decided to stay here too. No regrets whatsoever! Loved the fireplace and the kitchen which has a full size fridge, stove and dishwasher in addition to the usual microwave and coffee maker. We could easily stay here again and again. The bed was comfy, the views were amazing and the staff were outstanding. I would highly recommend this one.

Room Tip: Higher floors have better views.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NanaVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington state
Level Contributor
355 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 516 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

We were very impressed with every aspect of our stay at the Pan Pacific Mountainside in Whistler. The front desk management and staff were most professional and provided excellent recommendations that proved themselves out at restaurants and other activities. The shuttle service was responsive and transported us anywhere we asked. The studio room was just phenomenal..clean, well appointed and the fully equipped kitchen was a real blessing for our special dietary needs. The fireplace and view of the Village were likewise welcome enhancements. The pool, hot tub, steam room and exercise facilities were well maintained, clean and convenient. The size of the pool enabled lap swim and that's a rarity now days. We've stayed at other hotels in Whistler..but .never again. This is our home away from home from now on!

Room Tip: We arrived early, so the front desk was nice enough to upgrade us to a fifth floor studio. We moved...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank okeedoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merritt, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 21, 2013 via mobile

Location, room, service all excellent! Happy employees make for happy guests! No noise in hallways & views were superb! Parking price was a bit steep but the Valet Service made up for it as well as the convenience of walking all the time.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrandPub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Manager at Pan Pacific Whistler Mountainside, responded to this review, October 17, 2013
Dear guest,


Wow! Thank you for your generous feedback and for sharing with the travel community.
It is true, we are blessed to live and work in a truly amazing part of the world and very easy to share our enthusiasm with our visitors.

We're only too glad you got to enjoy your suite, our location and our amenities.

Hopefully we can look forward to welcoming you back someday soon.

Best regards,

Ashley McMillan - Guest Experience Manager - Pan Pacific Whistler ashley.mcmillan@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Whistler Mountainside

Property: Pan Pacific Whistler Mountainside
Address: 4320 Sundial Pl, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Whistler
#3 Top resorts Hotel in Whistler
#4 Luxury Hotel in Whistler
#6 Family Hotel in Whistler
#7 Romantic Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Mountainside 4*
Number of rooms: 121
Official Description (provided by the hotel):
Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Embrace amenities and spectacular valley or mountain views. ... more   less 
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Also Known As:
Pan Pacific Whistler Mountainside Hotel Whistler
Whistler Pan Pacific

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