I booked a suite at the Pan Pacific for a wedding anniversary. I used the Expedia 'unpublished rates' site to book and was able to narrow down the amenities to know that it was definitely the Pan Pacific that I would get....for $20 less than the listed price.
First off, the good: it was during the off season, so we were able to check into our suite early...bonus points!!! The suite was well appointed with everything you need in the kitchen. It was a cozy room with a nice fireplace and faced away from the mountain (which was a good thing according to some of the other reviews about the noisy crowd that gets kicked out of the bars around 2am on the mountain side). The staff was extremely helpful and very polite...I have never had a quicker check-in and check-out. The bathroom was nice, huge soaker tub looked tempting.
The bad: the bed was TERRIBLE!!!! I know it said Murphy bed, but I was expecting the mattress to be at least half decent....I was wrong. Thankfully, we were only there for one night.
All in all, if you are opting for a nicer room without the Murphy bed, I am sure it is a great place to stay...otherwise, you could find better. The lack of sleep is not worth the great location.More
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