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“Great food”
Review of zap Thai - CLOSED

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zap Thai
Cuisines: Thai
Restaurant details
Reviewed July 6, 2013 via mobile

Wow, I'm totally dismayed by the poor reviews. We live close by, and eat here at least once a month since it opened. Our good has always been excellent, and usually filled with regular, satisfied customers. Yes, the decor isn't great, but I come for the food. We probably take out about half the time. My favourite is the penang curry and the pad Thai. Yum!

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Thank Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (23)
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13 - 17 of 23 reviews

Reviewed February 8, 2013

Recently returned to Zap after a couple disappointing meals last year, and found we were still disappointed. I don't know if we went on the 'wrong' night (again!), but the food we received wasn't like it used to be... which WAS oh so good! Zap used to be the "best Thai food in Victoria", but sadly not anymore. They seem to have lost their heart and passion for food and service... the spring rolls were bland, pad thai tasted like it came from an instant box, and the panang curry was boring and tasteless (where the peanuts?!), they forgot our rice and when we returned didn't offer any sort of apology (I don't expect much from people, but a simple, "Oh sorry" would've made the rest of the experience a little tolerable). I was really hoping the past inconsistencies were just that, past, and I was going to write a great review... we won't be giving Zap anymore chances (or at least not for a really long time again!). Good luck throwing the dice :)

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Thank Scarlett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

It may not be the best atmosphere but it is the BEST Thai food in Victoria. Nothing else like it. Great service as well.

Thank VivieSK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

We used to like this place but the quality of food has gone down. On latest visit, a rice dish was badly made, burned rice, uncooked veggies, wrong type of meat. We barely picked at it and mentioned to the waitress that it was not at par with expectations. They still charged for the item and made no attempt at apologizing. Overall service was horrible and slow as the place is catering to the take out crowd, making people in the restaurant wait. Won't be back and suggest you take your business elsewhere if looking for a satisfying experience.

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Thank marc0p0ll0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

Zap Thai is always on our itinerary when we head down to Victoria. In a tiny hole-in-the-wall location in Esquimalt, it is a real little treasure. It's not fancy, but Thai music envelopes you as you enter, the soaring walls are covered with Thai pictures and memorabilia, and the food choices are authentic, excellently-prepared, and generously-served. "Medium" heat really does mean medium, and the flavours are full and complex, not just 'hot'. Don't miss the Friday noon buffet! They also do a booming business in take-out. We love it!

Thank Ladybug_and_BigAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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