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“GOOD FOOD - SLOW SERVICE”

Glo Restaurant & Lounge
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Ranked #88 of 1,204 Restaurants in Victoria
Price range: $15 - $20
Cuisines: European, Contemporary, Bar, Gastropub
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Edmonton, Canada
Level 3 Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“GOOD FOOD - SLOW SERVICE”
Reviewed July 3, 2013

We went to this restaurant on a recommendation from our wine tour guide.
Very convenient to get to if you take a Water Taxi from anywhere in the Inner Harbour.
Restaurant is situated right on the harbour with an ecellant patio outside.
Food and drinks were good but the service is extremely slow and the restaurant was not very busy.
Took the waitress 18 minutes to remove our appetizer dishes after we completed them.
We had to wait over 10 minutes for our water when we first arrived and had to ask a few times for a refill.
Alcoholic drinks were good, but again took forever to get them.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Normand R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Visitor rating
    98
    88
    52
    28
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Victoria, Canada
Level 4 Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Glo burger”
Reviewed June 29, 2013

Just wanted to share my favourites:
Glo brad for startes!
Glo burger - now called Kobe burger is great
Mushroom pizza is a perfect to share and yummy
The girls always love the Bellini - I just get a brain freeze
Always friendly and happy staff :)

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PelleVictoriaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, British Columbia, Canada
Level 3 Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great lunch on the patio”
Reviewed June 18, 2013

My boss took our whole staff (5 people) out for lunch today at Glo to celebrate my first anniversary with the company (Lamar Transit Advertising). It was awesome!
The hostess seated us on the patio at a table with an overhead heater to keep the cool wind at bay. The waiter(Luke?) was perfect for the occasion, friendly but formal enough for a business group.
The view of the harbour was a nice backdrop and all of the food and drink was excellent.
I will return to Glo the next time I'm in Victoria.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level 4 Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Awesome patio with slow service”
Reviewed June 16, 2013

Loved the patio. Perfect place to go in the summer on a sunny day! Food and drinks were quite good, I got lettuce wraps and mojitos. Service was nice, but slow... at one point we ordered 2 cokes and they took about 25 minutes to arrive.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cmwpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC
Level 5 Contributor
85 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Invest in Training Staff - Big ROI”
Reviewed May 19, 2013

Mothers Day 2013 - my boys suggested we go for an early dinner and I had a Groupon for Glo ...but it wasnt good for Mother's Day. No matter say the sons - lets go anyway. When we arrives there was probably 4 tables of people - all in one corner of a fairly large restaurant. I do understand that you'd like to leverage wait staff efforts but really?
Our host mistakenly thought my son asked for seats at the bar (asked for a booth) and when we said no thanks to the seats he said he would have to check on a booth and left us standing at the bar.
While he and a (sad to say this) rumpled and very sloppy looking hostess hunched over their room layouts we were waiting awkwardly. Finally walked over and asked to be seated - ignored and kept talking to each other. OK, still trying to be positive for a rare dinner together.
They sat us up against two other groups - the rest of the restaurant was empty.
Waitress seemed distracted and this added to my sense of impending doom.
While helping to clear a table of dirty dishes someone dropped a wine glass which shattered on the carpet beside us. WE wanted to order but there was more attention paid to sweeping, handpicking and generally fussing over the broken glass by several staff then we were able to generate.
The food was OK (fish and chips, pasta and lettuce wraps) but the overall experience was very bad. Please train staff - customer service is not an easy thing to get right and no matter how good the meal your service will dictate if someone returns.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank VictoriaRobyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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