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“Location, staff and value - all A+”
Review of The Oswego Hotel

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The Oswego Hotel
Ranked #5 of 49 Hotels in Victoria
Certificate of Excellence
Sacramento, California, United States
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Location, staff and value - all A+”
Reviewed July 23, 2014

We stayed at TOH as part of a Clipper vacation package (I'll review them as well but suffice to say we were very pleased). The location is the perfect balance of convenience to the downtown but far enough away to be quiet. Upon arrival we were offered a $25 a night upgrade to a high floor bay view. If you get the same offer TAKE IT. What a room and view. While the hotel lacks a hot tub/spa (which is my preferred way to start the day and adds at least 6" to my standing posture) I would not hesitate to stay again. They are pet friendly, blue flame and a short walk to the ferry terminal and all the downtown venues.

Room Tip: Try for an ocean view
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RHMarkuson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 25, 2014
We appreciate you choosing to stay with us.

Thank you for your positive comments. Our guests having a wonderful experience is very important to the team. We also recognize that pets are part of many families and welcome them to the Oswego hotel too. The LGBT market is also a strong and important market for the Oswego and we support this is many ways.

We very much look forward to welcoming you back to stay with us again in the not to distant future.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (296)
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London
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 22, 2014

Stayed here in June, and were really impressed with what we got. Essentially a large bedroom with balcony, sofa bed with pull out bed in the living room, kitchen open plan with the living room, nice bathroom - all very spacious. Not just a hotel, more somewhere to live if you needed it! all plush and nice and modern, very clean and nicely done (really nice linen!). Chambermaids come in in the evening to put water with mint by the bed and chocolates on the pillow! Had a view of the back of the Provincial government building and some mountains in the distance. All staff nice and helpful. and it is very close indeed to the harbourside area. What struck me was that there were so many places to sit - a breakfast bar, a dining table for two, sofa, armchairs. Definitely meant for meetings or parties?!

Room Tip: ask for a suite! then move in...
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  • Stayed June 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Tonky_from_the_shire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 25, 2014
Thank you for your recent review.

The hotel is now 7 years old and the suites are spacious and functional use of the space is prevalent in the suites throughout the hotel.

This past year we added turndown service for all of our hotel guests and it has been very liked by many of our guests. The little extra touches and service we can give our guests to ensure they have a special stay with us is very important. We are glad you liked this service.

Next time you are in Victoria we very much look forward to welcoming you back to stay with us at the hotel

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
Level 4 Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 22, 2014

Love this place! We reserved a One-bedroom suite and stayed in room 110, which has the highest ceilings and a large patio. So great! The staff was very helpful and booked a fantastic whale watching tour for us (we even received a discount for being a hotel guest). The turndown service with the mint water was the best. This stay was a real treat!

Room Tip: Stay in room 110 for higher ceilings and a larger patio!
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank KatelynMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 25, 2014
We are thrilled you enjoyed your stay with us and the little extra details we give our guests. We appreciate you!

Come back and visit us again very soon.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hightstown, New Jersey
Level 5 Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 21, 2014

I stayed at the Oswego Hotel for two nights during a visit to Victoria (I booked the hotel through the Victoria Clipper ferry service which I think was a good deal). The hotel is modern and luxurious. My room had kitchen facilities included that I did not use; the bathroom had a deep soaking tub and a separate shower. The bed was very comfortable. The hotel is located on a side street, within easy walking distance (3 short blocks) of the ferry and a short walk to the city center where the main sites are located. I never needed a car or taxi and being a bit away from the night-time bustle made for quiet nights. I highly recommend this hotel; I'd stay here again. Try the Steamship Terminal restaurant for dinner. It is right on the water, in an historic building that was formerly the steamship terminal. (There is also a Starbucks in the building, good for breakfast.)

  • Stayed July 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CathyM_CorgiMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 24, 2014
Thank you for taking the time to write a review about your stay with us. Our location as you mentioned is loved by so many of our guests. Being located on the quieter side of the inner harbour yet close to everything is part of the wonderful guest experience.

We are glad you had a good guest experience with us and enjoyed the hotel and our amenities and staff.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 6 Contributor
353 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed July 20, 2014

We were told by Seattle Clipper personnel that we could have a choice of this hotel for our package deal with them. There was a surcharge for choosing this hotel over the others, but we decided, based on the Clipper rep's strong recommendation, that we try it. And are we glad we did! I was shocked at how classy the hotel is in virtually all respects. The staff excelled at customer service and professionalism in every respect. The rooms are not air conditioned, but they said if we opened the windows for a bit at night the room would cool off--it did! The suite we were in was very spacious, and had a huge outdoor patio, which looked over a very quiet street, in a very quiet neighborhood. This is a five star experience all the way, right in the middle of the city center and very quaint, romantic and boutique-like all around.

  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank SailorBoy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 21, 2014
Fantastic news that you enjoyed the hotel, staff and location. We are pleased that we exceeded your expectations.

We hope that next time you find yourselves in Victoria that you come and stay at the Oswego again.

Thanks again for you positive comments which I will pass onto the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, Canada
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 19, 2014

My husband and I stayed at The Oswego Hotel for four nights in July and had a most pleasant experience . It's a beautiful hotel,the staff are more then helpful and it's in an excellent location. We would definitely recommend it.It's just a few minutes walk from the Clipper Terminal and a short walk to Fisherman's wharf and downtown.

  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 21, 2014
We value that you were hotel guests and that you stayed with us. We know that there are many choices of hotels to stay at in Victoria - thank you for choosing us.

Our location is liked by so many guests being on the quieter side of the inner harbour but close to everything.

We look forward to welcoming you back to stay with us again in the not to distant future.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, Canada
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 16, 2014

This was our second stay at Oswego in a Premium 1-bedroom suite (room 908). We were on the 9th floor which was perfect as it was quiet, and nice and breezy for the hot weather. The room was spotless (as it was the last time we were there) and the hotel staff was friendly, accommodating, polite, and extremely helpful. They are literally the best trained hotel staff I have ever experienced.

The hotel is very quiet, no internal noise at all from elevators/other guests. Outside can be a bit noisy as downtown can be a bit loud but we weren't bothered by it. Lots of little amenities that make such a HUGE difference; like a fresh carafe of mint water delivered to your bedside every night, a top notch restaurant you get a 20% discount at, and Q-tips in the bathrooms (This is HUGE as it is something I have always wanted but never ever seen). The bathroom products are really great quality, and the parking is very reasonable at $15 a night. It is a close walk to all the main attractions including the Parliament building just down the street, the inner harbour, tons of shops and restaurants and a lively night-life scene.

All in all the very best hotel experience I have ever had, and I will definitely be back!

Room Tip: The upper few floors stay very cool.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, July 21, 2014
Wow, thank you for your wonderful accolade. I will pass on your amazing comments to the team.

We are very pleased that you enjoyed the little details we do for our guests. We want you to have a great experience whilst staying with us and we are glad that we didn't disappoint.

Look forward to welcoming you back to stay with us again in the near future.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oswego Hotel

Property: The Oswego Hotel
Address: Hotel 500 Oswego St, Victoria, British Columbia V8V 5C1, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Victoria
#4 Luxury Hotel in Victoria
#8 Romantic Hotel in Victoria
#10 Family Hotel in Victoria
#11 Business Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Oswego Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Oswego Hotel experience is unique to Victoria, British Columbia. We are a sophisticated, urban, boutique hotel steps away from the Inner Harbour and downtown. This is a chic destination for the discerning and adventurous traveler. Whether romance, business travel or a much-needed getaway brings you to Victoria, the Oswego's combination of modern design, incredible service and the luxury amenities makes it the perfect place to get a taste of the city's natural surroundings and urban vibe. Whether you make it a base for business meetings or for taking advantage of the city's many cultural, shopping or outdoor adventure options, the Oswego offers a boutique-hotel experience in a prime setting. Enjoy all the action vibrant Victoria has to offer from a downtown destination that's like no other. ... more   less 
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Also Known As:
Oswego Hotel Victoria

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