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“YOU MUST STAY AT THE EMPRESS!!”

Empress Hotel National Historic Site of Canada
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$471.47*
and up
Viator Exclusive: 2-day Victoria and Butchart Gardens Tour with Overnight at...
Reviewed August 13, 2014

I've already reviewed the Empress and it is a must-stay. It's grand, gorgeous and friendly. There are rates for every budget. Don't be intimidated. Everyone deserves to have a night at this beautiful place.

1  Thank Kerry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"high tea"
in 419 reviews
"afternoon tea"
in 220 reviews
"bengal lounge"
in 114 reviews
"bengal room"
in 73 reviews
"finger sandwiches"
in 23 reviews
"empress hotel"
in 145 reviews
"tea service"
in 19 reviews
"tea room"
in 61 reviews
"old world charm"
in 33 reviews
"dining room"
in 34 reviews
"once in a lifetime"
in 21 reviews
"beautiful building"
in 35 reviews
"inner harbor"
in 36 reviews
"fairmont"
in 79 reviews
"ivy"
in 34 reviews
"elegance"
in 45 reviews
"veranda"
in 30 reviews
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1,216 - 1,220 of 2,020 reviews

Reviewed August 12, 2014

The service and food were impeccable but it was expensive. The Empress's location is perfect for a first time traveler. We won't be taking high tea at the Empress again.

Thank Cindy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2014

This place, like many other Fairmont properties, has oodles of old-world charm. However, the furniture in our room was a bit tired. The beds and linens were comfy. The hotel was clean, but not spotless, also a common Fairmont trait. We had a bit of an issue with our luggage which ultimately was handled by Juliette the manager. I was impressed by her personal attention to our predicament.

Thank TheVitMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2014

There's no doubt that the Empress is a gorgeous hotel but you seem to be paying the big money for the name as it offers the same as most other hotels. We did the High Tea, which, after tip, turned into a $75 per person experience. It took a little less than 2 hours and by the end we were sick of tea. The food was beautiful and the tea selection was lovely but it wasn't $75 worth. Again, paying for the name!!! Glad I've done it once but at that price, I can't honestly recommend it to others unless it's a bucket list item.

1  Thank Sheshamcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 9, 2014

We got a great king room with a view of the bay which was lovely. The room was small but was fine since we were only there for 2 nights. The concierge service was excellent with top notch recommendations. I love the Empress since it is so centrally located for a visit to Victoria without a car.
My only complaint was that the pillow were for a standard bed or seemed so, instead of the larger ones for a king bed. I am a bit of a pillow snob and like big fluffy pillows so I ordered two additional ones. Also our room was on the most southern end of the hotel which was a long walk to get to the spa, pool and front desk.
Oh the pool was great and hardly used!

Thank Nance T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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