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“Just what we wanted”
Review of Helm's Inn

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Helm's Inn
Ranked #21 of 49 Hotels in Victoria
Certificate of Excellence
Cincinnati, Ohio
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Just what we wanted”
Reviewed January 30, 2014

This hotel is close to town, bus stops close by and a park across the street. The room was quite large. It was nice to have a kitchen unit especially so, since I have celiac disease and need to be careful about eating. And all for an economical price.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joyscene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Vancouver, Canada
Level 6 Contributor
275 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 509 helpful votes
Reviewed January 23, 2014

The Helm's Inn is an older idiosyncratic place that hits that sweet spot where economical price, big clean room, and perfect location meet.

This hotel is a connected string of 3 buildings, all of which appear to have been originally built as walk-up apartments. Retrofitted as a hotel, these walk-up buildings have rooms in a variety of unusual shapes and sizes.

Mine, in the western-most building, was a king-bed suite. All the furnishings and fixtures were newish and extraordinarily tidy and clean. It had a lovely bed room with a superb mattress, a full kitchen with solid dining table and chairs, a small sitting area, and large windows with a view west over an empty parking lot. The bathroom serving all this was microscopic, but well furnished and functional. Heating was nice and dry thanks to 3 hot-water radiators. The floors were a nice clean wood, except for the bedroom.

My sleep was undisturbed by noise, other than the city buses that started passing by at 6 a.m. I was worried about this because during the afternoon and evening, I could hear the TV and kitchen activity from the next suite. Sound-proofing between room and hall is a potential weak point of this building. The halls were spotless and decorated nicely with antiques.

Reception was cheerful and efficient. The small lobby appeared to be well-used by some guests who appear to be long-stay types. There is a small parking lot behind the buildings available for $5 a day, which is a very reasonable cost for this location.

That location is impeccable: right downtown but one block removed in a quieter area. The hotel is two blocks from the Empress Hotel and the Inner Harbour. The bus depot is one block away. Beacon Hill Park is across the street. Perfect.

While this hotel gave me a first impression of age and improvisation, I left with a lasting impression of cleanliness and good management.

Room Tip: King bed suite is excellent value. Comes with a kitchen.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NW_Raven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, BC
Level 5 Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 6, 2014

I have stayed here over the years; overall a very good and charming hotel. Cozy rooms with re-modelled kitchen units and I appreciate the hardwood and tile floors which keeps things cleaner. Beds were very comfortable. Room temperature was perfect. Bathrooms could use a few hooks. Front office dealt quickly and efficiently with some concerns I had. Housekeeping could be tweaked just a wee a bit. Like most of the other reports, the location is outstanding but has an intimate feel that makes it seem off the beaten track, Tea and coffee are always provided.

Top floor is nice for those who can manage the luggage up the stairs - there isn't an elevator. Some lovely antique pieces in the hallways. Rates are great for off-season and in Victoria one can wander for hours even if it is raining.

The James Bay Neighbourhood Walk is very interesting and it is handy to have a Thrifty's Market so close. All amenities, shopping, and historical places are walking distance. Pay attention to how the legislature and BC Museum has incorporated nature into points of interest.

The Helm's Inn is a perfect getaway for those who want extended stays or just a weekend trip, but maybe consider ear plugs or a white noise machine if you are a light sleeper.

Room Tip: Top floor if you can manage your luggage up two small flights of stairs.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Moms-The-Word
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell River, Canada
Level 4 Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 5, 2014 via mobile

First, the not so excellent ; A little bit noisy. Douglas Street outside our window say pretty quiet, outside of rush hour. If you don't mind wearing ear plugs to sleep-in... And the (infrequent but apparent) noise through the hallway door if someone was out there...
A little shy on the cleanliness. If you look real closely (like my wife tends to) you may find a wayward hair stuck in some corner of the bathroom. And there was a bit of something on the floor that had dripped from the fridge. Overall, tho, more than acceptable.
The much better ;
Great, close-to-downtown-but-not-actually-in-it location. Very fair price for a large, well laid out room. Friendly staff. Comfortable bed. Almost as big a kitchen as I have at home.
No regrets. We would definitely stay there again.

Stayed January 2014, traveled as a couple
Helpful?
3 Thank Boombaloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 23, 2013

This is a quaint little place that has been completely refurbished and is in excellent condition. The rooms are more like little apartments than motel rooms. Each has its own kitchen, dining area and bedroom----Perfect for longer stays when you want to save money on restaurant meals.
Location is within 3 blocks of the Empress and harbor attractions. About one block from the BC Museum. Across the street corner from Beacon Hill Park. We have stayed there twice and will do it again the next time our travels take us to Victoria. Staff is very helpful and will help arrange transportation if you arrive by ferry and need to get around the greater Victoria area. Right in the heart of the BC/Victoria Transit hub for ease of catching a bus to anywhere.

Room Tip: Higher floors may have less street noise, even though the ground floor isn't bad. Corner rooms l...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 23, 2013

Excellent hotel, lovely room with Kitchenette. Walking distance to Parliament Buildings, Empress Hotel, Inner Harbour, BC Museum (IMAX Theatre), and downtown restaurants and great shopping.
Hotel staff attentive and friendly.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank James_Switzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hailey, ID
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 19, 2013

Walked to everything from here. Absolutely perfect. Suite had 2 queen beds in one room, kitchen and small living room in the other. Very clean and updated. Rooms were small-ish, but that suited us fine. Our room fronted on a somewhat busy street but our room was well insulated and we heard almost no noise. Highly recommend.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helm's Inn

Property: Helm's Inn
Address: 600 Douglas St, Victoria, British Columbia V8V 2P8, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > James Bay
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#13 Family Hotel in Victoria
#19 Romantic Hotel in Victoria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Helm's Inn 2*
Number of rooms: 42
Reservation Options:
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Also Known As:
Helm`s Hotel Victoria
Helms Hotel Victoria

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