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“I don't support people like this.”
Review of Black Beauty Line Ltd. - CLOSED

Black Beauty Line Ltd.
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Attraction details
Owner description: Located in beautiful Victoria, BC, Canada, Black Beauty Line Ltd. is a professional horse drawn carriage company that offers fully guided tours of the sights and attractions in B.C.'s capital. Black Beauty Line has been providing horse-drawn tours in Victoria since 1979 and we pride ourselves on our magnificent equine partners and dedicated staff members.
Reviewed March 4, 2013

Awful service. The manager was extremely rude and I've heard many rumors about how the company had all its carriages seized, as well as two wagons not owed by the company. Apparently they didn't notify the owners of these other vehicles that the CRA was coming to seize them. Not a business I want to support

1  Thank Sophia_elrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (6)
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2 - 6 of 6 reviews

Reviewed January 23, 2013

We took a carriage ride with Black Beauty Lines on a cold crisp evening through James Town and city centre in Victoria. Very informative and very romantic, we had a warm feather quilt to keep us warm and the sites were great. The parliament buildings were lit up and beautiful lights throughout the downtown area. Well worth the money, we had a coupon from Groupon for half price, would do it again even if we didn't get it for half price.

Thank Rodney V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

We were very much looking forward to the 30 minute horse and carriage ride we had booked as a surprise for a family special occasion. How disappointing to arrive, have to wait 15 minutes for the driver to appear for our booked appointment, and then have her not acknowledge us in any way prior to spending 10 minutes on her cell phone on a personal conversation. She made no apology for keeping us waiting, and was about to make another phone call when I interrupted. She took no opportunity to engage our kids, who would have loved to talk about or pat the horse. The ride itself was pleasant and a lovely way to see Victoria, but $90 for 30 minutes is certainly too steep. For that price as well, I would think they could keep the carriages in better condition. The blankets offered to keep us warm on the cold day were dirty, looking as though they hadn't been cleaned in a long time.

1  Thank JDH154945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

We've visited Victoria 32 times over the years, but had never done one of the carriage tours offered along the Inner Harbor area. A couple weeks before our most recent trip, I found a Groupon offer ($45 for the $90 30-minute tour) so, knowing our traveling companions/friends would also enjoy it, I made the purchase.
Weather forecasts didn't look too promising when we arrived, but when I called for reservations, we were assured that the carriage could be covered and big qulits also were available to keep everyone warm and cozy. Even though we were using the discount, the people at Black Beauty were quite cordial and welcoming -- no problem with picking us up at our hotel or bringing us back. The driver was delayed coming for us, but the company called to tell us of the delay. No problem for us.
The driver was terrific -- providing loads of interesting commentary about the James Bay area and Victoria history. And the weather cooperated with the rain holding off during the ride. Because she had no other bookings after us, our driver stretched the 30-minute tour to almost an hour. Nice bonus, so we tipped accordingly.
We have nothing but great things to say about Black Beauty carriage tours. It's a highly recommended way to see a lovely section of Victoria.

Thank OregonJohn97338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

We used the Black Beauty Line on Monday July 2nd and it was great. We booked an evening tour and it was raining but our driver took us around the downtown, with the carriage roof attached, and it was great! The kids loved it. We had warm blankets to curl up under and enjoyed the tour very much. We had Danica as a hostess and Ruby as our horse guide. It was smooth and fun and we would do it again! Thanks!

Thank kezt777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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