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“Great Staff”
Review of Arbutus Inn

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Arbutus Inn
Ranked #36 of 47 Hotels in Victoria
Reviewed February 8, 2012

Great Staff. Clean Room. I was on the island visiting friends and I stayed at this location. The room was clean and the staff was very friendly. I will definitely return.

  • Stayed: January 2012, traveled solo
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3  Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbutusInn, Manager at Arbutus Inn, responded to this reviewResponded March 1, 2012

Thank you very much for your kind words about the staff. Everyone on our team is so friendly and always looking to help out our guests for anything they need. Thank you for staying with us during your trip to Victoria.

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Reviewed February 6, 2012

We stayed at the Arbutus Inn for a weekend and found we received great value. The rooms were very clean a extremely comfortable. The staff was friendly and helpful in offering both directions and suggestions for restaurants and other ammonites that were essential in making our experience in Victoria a memorable one.

  • Stayed: January 2012, traveled with friends
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1  Thank Byron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbutusInn, Manager at Arbutus Inn, responded to this reviewResponded March 1, 2012

Thank you for staying with us on your recent trip to Victoria. We do off the best value in Victoria with our rates and our clean and comfortable rooms. The staff really enjoy helping our guest looking for that perect place to have dinner and anything else they want to see or do while visiting our city. Hope you see you again soon. Take care!!

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Reviewed January 24, 2012

I stayed here with a group of friends last weekend and had a great experience. Friendly staff, nice rooms and the central location was terrific. The free parking and WIFI was a nice touch and you're within walking distance of restaurants and shopping at the mall near by. It's an inexpensive cab ride to downtown if enjoying the nightlife is on the agenda!! The beds were very comfortable and the flat screen televisions are a nice upgrade.

  • Stayed: January 2012, traveled with friends
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2  Thank dave r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbutusInn, Manager at Arbutus Inn, responded to this reviewResponded March 1, 2012

Thank you very much for your review and comments about the hotel. It was great to have you stay with us...Hope you managed to get in all the golfing you wanted to do. Hope to see you again on your next stay with us. Thank you.

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Reviewed January 23, 2012

We stayed at this hotel last week and received the best treatment and service from the staff/manager. Not only was it snowing most of the time but we were experiencing issues with our vehicle that were ruining our trip. The staff/manager went way above and beyond the call of duty to assist us to make it possible for us to get our vehicle back home. We have stayed at this hotel many times when it was the Travellers Inn but this was our first since it became the Arbutus Inn. We found the staff to be extremely helpful, the flat screens were very nice and the new mattresses were very comfortable.

  • Stayed: January 2012, traveled on business
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2  Thank Norma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbutusInn, Manager at Arbutus Inn, responded to this reviewResponded March 1, 2012

Hello. Thank you for your review and kind words. It was our pleasure to help out when things do not go as planned. Having car trouble can really make a stressfull trip and we were glad to help out however we could. It was great having you stay at the hotel. We look forward to seeing you as our guest again in the future.

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Reviewed November 7, 2011

I stayed here last week when the Malahat was closed. The room was so cute and really comfy! Super modern with a flat screen TV and the bedding was really high end. The front desk were really helpful and the free parking and free WIFI was a plus! I would stay here again for sure especially when I come back for Christmas shopping in Victoria!

  • Stayed: October 2011, traveled solo
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3  Thank MissBCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

We will always stay at this hotel when we go to Victoria. Great service, comfy beds, FLAT SCREENS!!!!! What more could you ask? Very friendly staff and well-managed there is always someone at the front desk to help you. Enjoyed our stay.

  • Stayed: September 2011, traveled with family
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2  Thank Knutson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

Hello Vacationers,

We want to share our nice experiece of our stay at this location. We went to Victoria for a recreational trip. We were not sure where to stay as this was our first trip to West. We landed in Victoria and read the nice advertisement about Manager's special and monthly rates.

I called and at the other end nice voice of Anne greated me. I asked about the monthly rate and she offered me a rate that was reasonable and well within our means. The suite offered to us was wonderful with a King size and double bed. The suite was well equipped with all the amenities and clean. Every thing provided was well maintained.

Front desk staff was very pleasant and helpful. Any time you need help for something, it is at your door in a minute.

The house keeping staff is neat and clean and do beautiful clean up job.

All employees at this location are polite, helpful and cheerful

Claudio, Manager, at this location deserves special appreciation. He is a cheerful and helpful. Nice servive compelled us to overstay. The six week period just flew beauifully.

We strongly recommend this place a " Nice home away from home"

Good luck to all employees at this location.

Ram and Nilima Kaushal
London, ON

Room Tip: All rooms at this location are good.
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  • Stayed: September 2011, traveled with family
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1  Thank Ram K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arbutus Inn

Address: 2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada (Formerly Travellers Inn Central)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
#21 Business Hotel in Victoria
Price Range: $58 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Arbutus Inn 2*
Number of rooms: 52
Official Description (provided by the hotel):
Arbutus Inn is located in Victoria, British Columbia and offers 52 guest rooms. All guest rooms are non smoking and have private bath, air conditioning and in room coffee/tea. Free parking and free hotel WiFi. ... more   less 
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Also Known As:
Arbutus Hotel Victoria
Travellers Hotel Victoria
Travellers Hotel Central

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