This was the worst hotel stay of my life! The hotel has great potential but customer service is awful. Our suite was missing the washer and dryer and had Broken tiles and after we told front staff about it the front end supervisor told us we could pay to upgrade to something else. The problem could have easily been solved but it was the way we were treated, like we were just a hassle. We wrote an email to management and after a week received an email just saying she looked it the situation and she wanted me to see it from the hotels point of view. Last time I checked it was usually customers point of view that mattered. Cleanliness was a big issue in this hotel the rooms are not cleaned well and dont smell fresh, and if there are any parties dont plan on sleeping because the walls are really thin and you hear everything. I could write a novel on all the things that was wrong with this place.I didn't feel like dealing with this company anymore and just agreed to disagree but would not let my dog stay at this hotel!!
- Official Description (provided by the hotel):
- The Parkside Hotel & Spa features some of the largest guest rooms in Victoria. Convenient located two blocks from the world famous Inner Harbour, Tourism Victoria Visitor Centre and the Victoria Conference Centre, The Parkside Hotel & Spa is the ideal choice whether you're traveling on business or pleasure. The Parkside's spacious one and two bedroom suites feature kitchenettes or full kitchens, separate living/dining areas, and bedrooms. All suites have furnished balconies and operable windows. Enjoy LCD TV's in bedrooms and living areas, electric fireplaces to create cozy ambiance and heated limestone tile bathroom floors. Enjoy local flavours, ingredients and produce at Tre Fantastico - the on-site cafe, a local favourite, with seating spilling out onto the Humboldt Valley streetscape. Complimentary wifi is available throughout the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Parkside Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Parkside Victoria Hotel Victoria
- Parkside Victoria Resort And Spa