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“A visit to the Spaaaaahhhhhhhh”

Willow Stream Spa At The Fairmont Empress
Ranked #1 of 40 Spas & Wellness in Victoria
Certificate of Excellence
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Attraction details
Owner description: At the coastal edge of the Pacific Northwest, the dramatic elements of nature rise and fall to the sound of the sea crashing against rock. Stately and elegant, The Fairmont Empress stands majestically at the city center. A charmed city at the tip of Vancouver Island - a village of quaint shops and bookstores, a tranquil place for a stroll along a harbor dotted with history, and the senses filled with the sweet fragrance of flowers, whatever the season.Here is the very essence of a life refined – Afternoon Tea steeped in another time, and the contemporary aura of energy always in motion. The gracious spirit and energy of the resort flow naturally to Willow Stream. The soothing spa design enchants with the elements. A calming waterfall welcomes guests as an invitation to experience the healing mineral waters. This is a place of tranquility, awakening images of the soothing shoreline vistas. It’s the perfect place for a spa. It’s a place where energy pools
Reviewed August 14, 2012

Upon entering the Willow Stream we were introduced to Jessica who gave us a guided tour through the entire facility. Jessica was demure, soft spoken and courteous, giving us information on the rooms functions and a smattering of history along the way. After the tour we were directed to our respective change rooms while our masseuses waited just outside the door. The lockers are locked using a keypad which is a nice alternative to carrying around a key clipped to whatever appendage one has handy. Once we had showered, in the very spacious shower stalls (and a short stop in front of the TV to watch a bit of the Olympics) we were lead to the couples massage room. It was huge. We have been to a few couples massage rooms, some being so small our beds were touching, the masseuses were banging their elbows on the walls and had to side shuffle along the perimeter of the beds. This room was spacious enough to allow both masseuses to work on us between our beds, plus there was a tub in the corner, a couple chairs to lounge in and a trolley for lotions, oils and such. Huge. Everything was fantastic, the lighting, the sounds, the smells and most of all the massages. I barely had to talk, Jessica intuitively knew what I wanted, what felt good and what didn’t. If she ran over a particularly tender spot she would ease up and come back to the location softly then a little harder without being too aggressive or too reluctant. I was impressed and happy to pay the bill.
We will go back to Victoria and when we do, we will visit the Willow Stream Spa again.

2  Thank Jilly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"mineral pool"
in 27 reviews
"sports massage"
in 5 reviews
"spa ritual"
in 4 reviews
"relaxation massage"
in 4 reviews
"foot massage"
in 2 reviews
"visiting victoria"
in 2 reviews
"pedicure"
in 16 reviews
"masseuse"
in 8 reviews
"lockers"
in 8 reviews
"rmt"
in 6 reviews
"minerals"
in 3 reviews
"practitioners"
in 3 reviews
"empress"
in 10 reviews
"pedis"
in 2 reviews
"tea"
in 7 reviews
"moisturizing"
in 2 reviews
"therapeutic"
in 2 reviews
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74 - 78 of 85 reviews

Reviewed July 31, 2012

My sister in law and I had a wonderful time at the Spa getting pedicures. The facilities are wonderful.

Thank JuttaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

beautiful spa in the nicest hotel in town. great facilities, waters, pools. you feel special here.

Thank Anita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2012

The services were excellent but the place really needs some updating. The chairs in the waiting room were filthy and had totally worn arms with holes that were covered by an arm cover. The mineral pool needs regroating. Although the providers were excellent I would not return because the place looks dirty. Not what I want when I go to a spa. Lots of other options in and around Victoria.

3  Thank BCAdventurerer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 22, 2012

Following a 14 hour flight I was jet lagged, tired and ached from head to toe. My Spa Treatment ( couldn't just call it a massage) fixed all of that. Sheer bliss -the mineral bath, hot tub and pool started the session. Then the best ever massage I have had followed. Tucked in under a duvet, Cam massaged away every ache and pain. Following this time to relax in my robe by the fireplace, with herbal tea, water and yoghurt on offer. To finish off a lovely hot shower with all the showering necessities like shampoo, conditioner etc. Very hard to walk away, and certainly put my in the right frame of mind to enjoy the rest of my tour. All at a reasonable price for what was included. Thanks

Thank Fran1712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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