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“Great place to stay”
Review of Ramada Victoria

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Ramada Victoria
Ranked #45 of 49 Hotels in Victoria
Trenton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
Reviewed August 13, 2011

WOW, a three and half star hotel with a five star service. If you have the right people doing the job, it makes all the difference in the world. The Guest Service Reps are fantastic, always providing solutions instead of excuses. The rooms are clean and well maintained, I had a choice of different thicknesses of pillows, which made for a restful sleep. Everything is here, Hecklers pub, Flavour's restaurant, Liquor store, a Barber, a pool, and free stuff like internet and parking. The best thing about this hotel was the staff which are friendly, pleasant, always smiling, and very helpful. I stayed here for 6 nights, and I would recommend it to anyone.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank cc130loadmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, August 25, 2011
Thank you very much for the great compliments given to our staff and property! I'm glad we got to provide you with the stellar customer service that we're known for and that you also got to enjoy a nice quiet, clean and comfortable room during your stay. What else can you ask for! = )

Have a great summer and we hope to accommodate you on your next long visit to Victoria!

Sean Lalji
General Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
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Idstein
Level 6 Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 5, 2011

Last September we had a wonderful time in the hotel mentioned above. The staff was extremely friendly and helpful and the room was very clean and well furnished.If we ever come back to the beautiful city of Victoria, we´ll stay in the Ramda hotel again.
Greetings from Germany
Helga Lode

  • Stayed September 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank HelgaLode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, August 8, 2011
Thank you for your great review of our hotel! We're glad that you had a great overall experience with our front desk staff and in our guest rooms.

We look forward in seeing you again on your next visit to the Upper Harbour area of Victoria, and I'm sure we'll be able to provide you with great customer service, good food, great rooms, all for a great price! Enjoy the sunshine!

Sean Lalji
General Manager
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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2011

We stayed at this hotel for 4 nights during the BC day long weekend on a family vacation and found it to be very very good. The customer service was impeccable and the rooms were spotless. Ease of access to all touristy things to do makes this a great place as well. We can highly recommend this hotel to anyone visiting Victoria.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank davlee1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, August 4, 2011
Thank you very much for the great compliments given to our staff and property! I'm glad we got to provide you with the stellar customer service that we're known for and that you also got to enjoy a nice quiet, clean and comfortable room during your stay.

A great thing about our property is that we are only a few minutes away from downtown, and yet, we're nestled in a quiet area so that you can have a sound sleep and still be close to the busy scene! I'm glad that our location was a convenience for you.

Have a great summer and hope to accommodate you on your next visit to Victoria!

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alberta
Level 5 Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 28, 2011

when booking the Ramada I was very pleased with the price for a room for my daughter and I for a one night stay. When we arrived we found out we had been upgraded from a queen size room to a mini suite for the same price !!
I was also able to book the seats for our flight home with their free computer service in a private room off the lobby
The hotel was very clean, nice rooms not too small , the only complaint is the bathroom is a bit small but nicely renovated.
There is an outdoor pool but the weather did not co operate for us to use it
I also liked the way the hotel was not right downtown, so was very quiet, with plenty of parking but also not far away by car to downtown and was easy to get around the area.
There is an in house restaurant with a good menu for breakfast , lunch or dinner
We are staying here again in about two weeks time and will highly recommend this hotel to anyone I know visiting Victoria, BC
The only big complaint I really had was the TV reception but I was told they are in the process of getting flat screens and Shaw digital cable in the near future

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank luvbullterriers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, August 4, 2011
Thank you for your wonderful review! I'm so glad that we provided you with excellent customer service and a "home away from home" experience during your stay with us. We appreciate your kind words and look forward in seeing you again in a couple of weeks!

We've been having great reviews on our new Flavour restaurant which is located right in our lobby! I'm glad you got to enjoy the restaurant and the wonderful menu! We also have the neighborhood favorite; Heckler's Bar & Lounge which is a full sports bar that features their famous "Comedy Nights" 3 times a week.

We are indeed going to be getting new LCD TVs in all of our rooms as well as an extended digital cable package which will be in effect very soon. We are always looking to improve our service for our guest's needs.

We look forward in providing you with our excellent customer service upon your next visit in the Upper Harbour Victoria area. We'll see you soon. Enjoy the sunshine!

Sean Lalji
General Manager
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Vancouver
Level 4 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 28, 2011

We stayed at this property with a ball team last weekend. Everyone in our group was greatly disappointed. Although the beds were new, the rooms were quite old. Pink sink, bathroom not updated since the 80's. The entire hotel just didn't seem maintained. The pool would have been nice if some simple cleaning and painting were done. The front desk staff had the door to their office wide open therefore you looked at their mess and staff sitting around when you check in. We all checked out a day earlier then expected due to these issues. We then needed accomodation - moved to the Comfort Inn on Blanshard. MUCH BETTER although no pool.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cancam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, August 4, 2011
Thank you for your recent review of our hotel. All your feedback and comments are greatly appreciated. We are sorry you didn't get to have the best experience on your stay with us.

We recently went through some renovations at the hotel. From new linen, carpets, drapes and more, we are looking to improve our rooms in a continuous process as we thrive to meet our guest's needs. Bathrooms will be re-touched by the end of fall this year.

At the beginning of the summer season, we re-did the swimming pool area, re-painted the pool and deck and added new fixtures. During your stay, we also had 4 other teams in house, who along with you, were the main occupants in the pool area. The pool is cleaned on a daily basis (especially when groups are here), it was just a lot of kids using the pool on those days.

We're also planning on fixing our back office area so that visibly it'll be more attractive. This is expected to be done by mid September, once our high season slows down. Thank you for your feedback!

Hopefully we can make it up to you on your next stay in Victoria., We're sorry your team wasn't able to advance to the finals and so, you had to checkout early. Please come see us next time and you'll see the many improvements that have occurred!

Have a great summer!

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Victoria hotels

Tempe, Arizona
Level 4 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 25, 2011

The location was great for us. The staff was nice and helpful. The room was fine. It's the restaurant, Flavour, that will make me return. The food was great! Had the best burger ever!
The chef takes great pride in his culinary creations!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AnnH21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, July 27, 2011
Thank you very much for your great review of our hotel! I'm glad that you had a great stay with us and that our friendly staff made your stay much more comfortable.

We are so happy to have the new Flavour restaurant be part of our hotel. Chef Rob is an eclectic chef who seems to surprise us with us great menu all the time. Please come back soon and try their breakfast and dinner!

It was a pleasure having you stay with us and we'll see you again soon!

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 23, 2011

Good enough: Quiet sleeps, clean environment, low costs, easy access to HWYs.

Was looking for a low cost, no frill place to sleep for a recent 3 night stay and found it at Ramada. Nothing impressive but not disappointing either. The clean lobby and courteous staff gave off a good vibe. The room was clean, well made. The bathroom felt comfortably clean. I appreciate the labels inviting me to be green and reuse the towels rather than having them washed between evenings. I'm happy to support businesses that try to be green.

We slept without problems on a comfortable, stiff-ish, well-made bed.
The location was convenient as our trip wasn't downtown-centred. I appreciate that because actually getting downtown was at times a slow crawl through Douglas St. traffic. Easy access to HWY 1 and Safeway at Tillcum Mall, while at the same time within an easy 45-min walk to downtown. Even though there is a liquor store right next door (which I was quite discouraged by initially), there wasn't any noise or disturbances to speak of.

The on-site restaurant had an appealing menu but there never seemed to be a person there so we decided to take a pass. A continental breakfast of any sort would have been much welcomed.

Overall though, for the low cost/night, I was quite content with the services and would use again in the future.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dchiu07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager123, General Manager at Ramada Victoria, responded to this review, June 25, 2011
Thank you very much for the great compliments given to our property and location! I'm glad that you enjoyed a nice quiet and comfortable room during your stay.

A great thing about our property is that we are only a few minutes away from downtown, and yet, we're nestled in a quiet area so that you can have a sound sleep and still be close to the busy scene! We are known in our area to be the "one stop shop" place because we not only provide great accommodations, but also have a full-service restaurant in our lobby, a full Sports Pub, Liquor Store, barber shop and much more!

Have a great summer and we hope to accommodate you on your next visit to Victoria! We are for the environment and will continue to stay "green" and environmentally friendly!

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Victoria

Property: Ramada Victoria
Address: 123 Gorge Rd E, Victoria, British Columbia V9A 1L1, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #45 of 49 Hotels in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Victoria 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Ramada Victoria Hotel provides ideal Victoria hotel accommodation, location, and exceptional value. Our property is just a five-minute drive from downtown, the famous Inner Harbour, and its most popular attractions. Upon arrival at the 3 star Victoria Ramada's 90 room property, you will be greeted by warm smiles confirming that you have arrived somewhere special. We have recently gone through some light renovations have changed the face of our property! Please come visit and let us show you on the great new changes with our rooms, linen, carpet, 37" HD LCD televisions with a generous selection of stunning HD channels and public areas while still providing that excellent customer service! Our full service property offers large, well-appointed Victoria hotel rooms, deluxe kitchen suites, an exercise room, guest laundry, complimentary business center, plenty of free parking, an outdoor seasonal heated pool, on site restaurant, on site sports bar & grill, liquor store and a banquet hall for up to 225 people as well as other conference rooms. Please come visit us soon! ... more   less 
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Also Known As:
Victoria Ramada

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