After carefully researching B&B's in the Victoria area, I settled on Across the Harbour. The reviews were wonderful, the pictures of the garden looked heavenly, the enticement of goat's milk soap and epsom salts for the bath, complimentary juices, water, and a gourmet breakfast clinched the decision. I was in for unbelievable disappointment for my first-time B&B stay. First off, the outside of the house, i.e., the grounds, looked unbelieveably uncared for. The garden was seriously overgrown and untended. The fountain had about 1.5" of brown scummy water in it. The small "pond" was still and dank-looking. There was evidence that large pots that had once lined the side of house but most of them were gone. It was as if the house had been moved out of and not taken care of for a while. The house was abysmally uninviting once inside. A small entryway with 2 closed doors on either side (guest rooms), and 1 closed door straight ahead. Very closed off and "off-limits" feeling. Just not as I had imagined. Our room was as pictured. It was very clean. Stuffy and stale but assumed perhaps it had been shut away during the winter. No goat's milk soap, shampoo/conditioner, herbal bubblebath or Epsom salts but pedestrian products from Bath and Body Works. Oh well, I could get over that. The bed cover (not the goosedown duvet as advertised) had a large stain on top of it. Complimentary bottles of Perrier but no ice. Went downstairs and opened the door I assumed was to the kitchen to get ice. I was completely shocked at how messy and unkempt the kitchen and apparent innkeeper living quarters was. No wonder the door was closed! It reminded me of a college dorm. Dirty dishes on the counter, smeared, dried waffle batter on the counter. Unmade bed. It was just filthy. There was hardly any ice in the freezer. A few mm of ice in each cube hole. Where was the complimentary juice, sodas, hot chocolate, hot cide other than the carton of Dole tropical juice in the upstairs fridge? I certainly didn't feel welcome enough in the disaster area of the kitchen to look for the advertised complimentary beverages and our young hostess only appeared long enough to show us to our room and knock on our door to tell us breakfast was ready. The "gourmet" breakfast was a complete and utter joke: Scrambled eggs, bacon, frozen hashbrowns, toast, individual tubs of yogurt and granola. A lowly grocery tub of margarine was on the table for our toast. To be fair there was strawberry preserves and peanut butter on the table for our toast. There was a nice platter of fruit. Dole tropical juice. Coffee was good though. No napkins were provided. It's as almost everything was an afterthought. Nothing out of the ordinary. For $175!!!
Perhaps ACTH B&B has been bought from the fabled Barbara and Lorne since the reviews and web pages were made? Perhaps Barbara and Lorne were on an extended vacation somewhere, leaving their B&B in the hands of an employee? Because the ACTH B&B was NOTHING like the description. It certainly did not merit the $175 I paid to stay there for 1 night.
I would most definitely NOT recommend this place to anyone. Perhaps if the price were lowered to $95 a night would I recommend it or perhaps stay again.
- Official Description (provided by the hotel):
- Welcome to our contemporary west coast home overlooking Victoria's outer harbour on the quiet side of Victoria. Relax in your private guest room with 3 of our 4 rooms offering king size beds, jetted tubs and fireplaces. Each of our tastefully appointed rooms offers TV/DVD player, complimentary wireless internet and ensuite bathroom. Enjoy artfully prepared breakfast in our harbour-view breakfast room. Browse our complimentary DVD library and enjoy popcorn, bottled water, coffee, tea, hot chocolate and apple cider anytime. From our door, stroll the picturesque ocean walkway to town or in-season, hop a water taxi and experience the Inner Harbour by boat. Complimentary on-site parking is provided. Sea kayaking rentals are right next door and scenic bicycle trails are nearby. ... more less
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