Overall I was very happy with this hotel. The room was super nice, modern and clean but comfortable. I reserved the upper level room and was not disappointed for the value. For some reason, I had the impression this was a waterfront location. It is not. The location was very good and I can't say that I saw anything I would have preferred so it worked out but there is a large highrise that likely blocks what was once a nicer view. That said, I got an end of hallway room on the side that looks out over the parliament building and that was cool because it is a wonderful photo especially when lit up at night and that was the best way to get the shot! Had a gas fireplace which we actually used (in July) for ambiance and the air is chilly at night. The reason they did not earn 5 stars was front desk. We dealt with a total of 4 different girls during our stay and they were all pretty useless. Called for walking directions from the seaplane terminal and they got me totally lost. Asked for restaurant recommendations and they didn't seem to know any. Tried to book a spa appointment after the spa was closed and they had no idea how to go about it and left it up to me to call in the morning (missed opportunity because I did not!) While polite and professional, they were the most uninformed front desk staff I've seen in a while. Very odd since the place overall seemed very put together other than that.
- Official Description (provided by the hotel):
- Downtown Victoria’s Favourite Boutique Hotel.Beautifully refreshed new guest rooms with plush textures, elegant patterns and raw-silk inspired walls. Outstanding location, just 2 blocks from Victoria’s picturesque Inner Harbour and in the heart of the city’s best shopping, dining and entertainment. Tranquil Spa Magnolia and the exciting new Catalano Restaurant & Cicchetti Bar. The kind of undistracted attention you can only receive in a boutique hotel with just 64 rooms. ... more less
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- Also Known As:
- Magnolia Hotel And Victoria
- Magnolia Hotel Victoria