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“Best hotel in Victoria”

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Magnolia Hotel And Spa
Ranked #2 of 52 Hotels in Victoria
Certificate of Excellence
Calgary
1 review
“Best hotel in Victoria”
5 of 5 bubbles Reviewed April 13, 2014

The views from the room are wonderful. The staff very helpful.The rooms are exceptionally well furnished. They are spotlessly clean. The bed and linens were very good. The food is excellent. It is the perfect hotel. You could not ask for a better place to stay while in Victoria.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,512 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Campbell River
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 12, 2014

Beautiful Room! The rest of the corridors and lobby didn't quite match up. I hope they upgrade the rest soon and it will be a very lovely hotel. This was a 7th floor room, which we think was very lovely.


  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

A lovely boutigue hotel centrally located and withing walking distance to shops, restaurants, and theatre. Efficient, professional and welcoming front desk. The room was well appointed, but a little dingy lighting-wise, I thought. My one major caveat is parking - valet only and at $24 / night when one can park on the street after 6 pm for free! I can't comment on the restaurant or spa experience as we did not avail ourselves of these.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank carmena16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, April 10, 2014
Thank you Carmena16 for your business with us, and for taking the time to share your feedback.

We truly appreciate the kind words about the hotel, the location, and the rooms.

I was very sorry to hear that you found the Valet Parking fees to be expensive. The hotel offers valet parking in our secure parking area, and we ensure that our pricing is at the mid range of upscale and luxury properties in the downtown area. We do also advise guests that street parking is available, however it is only free until 9am and otherwise is $3.75 for a maximum 90 minute period. Many of our guests enjoy the comforts of knowing their vehicle is safely parked away in our locked garage. This option also allows guests to enjoy all of the sights in our neighborhood during the day, even well after check out time, to make the most of their visit at the hotel.

Thank you again for your business with The Magnolia.

I hope we have the pleasure to welcome you back again,

Kind Regards,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 6, 2014

Magnolia is the best bargin in downtown Victoria. We have stayed multiple times and during different seasons. The staff and service is always excellent. We have stayed at other locations in and around downtown. Magnolia is the standard to beat.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, April 10, 2014
Dear Robert,

Thank you for the ever so kind words about the hotel.
We appreciate your business and always look forward to welcoming you back.

Kind Regards,


Bill Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Courtenay, Vancouver Island
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 5, 2014

My wife and I visit Victoria every four months, and we have stayed at the Magnolia five times. It is our favorite hotel in the city, and for many reasons. The hotel is superbly well managed, and we have found everyone on the staff to be friendly and helpful. The rooms are well-designed, the beds are comfortable, and we appreciate the extra pillow, blanket, and robes in the closet. We really like the complimentary breakfasts which are more than adequate in size and quality, even without the hot entrees. Our only criticism is the lack of a fan in the bathroom, a surprising omission, given the general perfection of the rest of the hotel. We look forward to staying at the Magnolia again when we return to Victoria in a few months time.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank critikat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, April 10, 2014
Dear critikat,

Thank you so much for the lovely comments following your visit.
We appreciate your business and I truly thank you for taking the time to share this feedback.

Regarding the fan, I was very pleased that you were able to speak with one of our Manager's following check out and clear up the misunderstanding with the fans. All of the guest room fans are built in to the ceiling of the bathrooms. They are tested regularly by our maintenance team to ensure they are operating correctly, and when working are very quiet, which is why this may have appeared to be a lack of a fan.


Thanks again for your repeat business, we look forward to welcoming you back again!

Best Wishes,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
1 review
5 of 5 bubbles Reviewed April 5, 2014

Such a lovely hotel in a great location. Would highly recommend. We had a great weekend and staying in this hotel contributed to it. Our room was a good size. The room was bright, airy, and had high ceilings. A nice touch was a box of chocolates and a card wishing me a "happy birthday". The staff was so friendly. When in Victoria again, there is no doubt where we will be staying.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank M N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, April 10, 2014
Dear M N

Thank you for your recent stay over your Birthday!
I'm thrilled to hear you enjoyed the card and chocolates from our team and
that you chose to celebrate at Magnolia.

I sincerely appreciate the kind words about the hotel,

We look forward to welcoming you back again,

Sincerely,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
1 review
5 of 5 bubbles Reviewed April 4, 2014

We loved every second of our two-night stay at the Magnolia. Our room was very attractive and comfortable (loved the fireplace), the hotel staff were extremely attentive, and food quality was very good (based on two breakfasts). The location of the hotel is perfect for visiting downtown historic Victoria. We'll definitely stay at the Magnolia the next time we're in Victoria.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, April 10, 2014
Dear Cynthia,

Thank you so much for the lovely words about your 2 night stay with us.
We appreciate your business with us, and that you enjoyed the fireplace in room , the breakfasts, and the excellent service.

I do hope we have the opportunity to welcome you back again with us in Victoria,

Kind Regards,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel And Spa

Property: Magnolia Hotel And Spa
Address: 623 Courtney Street, Victoria, British Columbia V8W 1B8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Victoria
#1 Spa Hotel in Victoria
#2 Romantic Hotel in Victoria
#2 Luxury Hotel in Victoria
#2 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Magnolia Hotel And Spa 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Downtown Victoria’s Favourite Boutique Hotel.Beautifully refreshed new guest rooms with plush textures, elegant patterns and raw-silk inspired walls. Outstanding location, just 2 blocks from Victoria’s picturesque Inner Harbour and in the heart of the city’s best shopping, dining and entertainment. Tranquil Spa Magnolia and the exciting new Catalano Restaurant & Cicchetti Bar. The kind of undistracted attention you can only receive in a boutique hotel with just 64 rooms. ... more   less 
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Also Known As:
Magnolia Hotel And Victoria
Magnolia Hotel Victoria

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