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Laurie C
Stockton, California

Day Inn Victoria on the Harbour

2.0 of 5 bubblesReviewed Jul 22, 2017
We needed a handicapped accessible room with 2 beds. 3 were in our party. The only room that was accessible had one king bed. We had to take a room with 2 full size beds. The bathroom had a step in order to access. Not good for the elderly or handicapped individuals. Bathtub/shower was inaccessible for handicapped. No microwave or refrigerator in the room. No vending machines or ice machines on the floors. The plus was that the hotel was located across the street from the ferry.
Date of stay: July 2017
Trip type: Traveled with family
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Days Inn
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GMDaysInnVic, General Manager at Days Inn by Wyndham Victoria On The Harbour, responded to this review
Responded Jul 24, 2017
Thank you for your review. We are sorry for the inconveniences during your stay but unfortunately we do not have handicap accessible rooms at our hotel so we're not sure how this reservation was made but apologise again that your weren't informed. Thank you again for taking the time to write.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 19, 2017

location is awesome.. that's about it. standard fare beyond that. A-okay if you're just looking for a room to sleep in (we were). But glad we only had to stay there 1 night. The bathroom door could barely even close without hitting the toilet.. that's how small the bathroom was - poor lighting too. We stayed next to the laundry shoot..it as pretty loud in the early morning. Cleanliness of the hotel was rather poor. Not a terrible stay but nothing fantastic for quite a big price tag $$$! May as well spend $20 more and stay in a nice hotel. I will say that front desk staff seemed nice and parking was easy.

Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank maverick1819
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMDaysInnVic, General Manager at Days Inn by Wyndham Victoria On The Harbour, responded to this reviewResponded July 20, 2017

Thank you for taking the time to write and we're happy to hear you found our location awesome. We appreciate the feedback on your stay and will pass your comments on to continue in making improvements to our facilities. Thank you again for your review and we hope you will give us another opportunity in the future.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 17, 2017

Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMDaysInnVic, General Manager at Days Inn by Wyndham Victoria On The Harbour, responded to this reviewResponded July 19, 2017

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Reviewed July 17, 2017

Hotel was in a great location. Rooms are not air conditioned but needs it. Our bedroom window was just above outside dine area. Bit noisy. Staff very helpful.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Days Inn
Thank BarbaraHetzler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMDaysInnVic, General Manager at Days Inn by Wyndham Victoria On The Harbour, responded to this reviewResponded July 19, 2017

Thank you for writing your review. We're happy to hear you liked our ideal downtown Inner Harbour location and that you found our staff helpful. Unfortunately we don't have a/c but usually find that the ocean breeze cools our city down in the evenings. Thank you again and we hope to welcome you back again on your next visit.

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Reviewed July 17, 2017

Yes, just what you need if you want a simple hotel for sleeping. This is not the Ritz, but the staff sure make you think it is. What a great team at front desk: team leader Mike, Lynn, Claire, Gabriella...

Our room was very presentable.

If you have a choice, don't take a harbor-view room: far too noisy with the street and a bar right below. Nice and quiet at the back.

Reasonably priced

Room tip: Ask for a non-harbor view room. Quieter.
Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Fooddude47
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMDaysInnVic, General Manager at Days Inn by Wyndham Victoria On The Harbour, responded to this reviewResponded July 19, 2017

Thank you so much for the wonderful review on your stay with us! It's nice to hear you enjoyed your stay and will pass your compliments on to the staff too. We hope to see you again and thank you again for taking the time to write.

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Reviewed July 15, 2017

The location appears to be a modern hotel on the waterfront....WRONG.......outdated rooms, no A/C...not that clean either.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank dennisrK9693OH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMDaysInnVic, General Manager at Days Inn by Wyndham Victoria On The Harbour, responded to this reviewResponded July 17, 2017

Thank you for writing and we're sorry our accommodations didn't meet your needs. Unfortunately we don't have a/c as there is usually a lovely ocean breeze that cools the city down in the evenings, and we're sorry if not the case for your stay, but we do put a fan in the rooms as well. Apologise if the room cleanliness was not to our usual standards and will investigate further. Thank you again.

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