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“NOT guaranteed!”
Review of BC Whale Tours

BC Whale Tours
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Summer Whale Watching on Vancouver Island
Certificate of Excellence
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Attraction details
Owner description: Leave the crowds behind on our custom made vessels specifically designed for comfort, speed and safety that carry only 12 privileged guests at a time. The rugged beauty of the West Coast is something that should be experienced with Victoria’s boutique whale watching company. The wildlife and limitless adventure that the Salish Sea has to offer is easily enjoyed when experienced in the comfort of our state-of-the-art vessels! Our knowledgeable crew ensure that each and every trip is an inspiring and educational experience.
Useful Information: Bathroom facilities, Lockers / storage, Activities for older children, Stroller parking
Reviewed May 22, 2012

Im surprised to hear that its guaranteed from so many reviewers.
This was part of the reason we booked this company.
It was only guaranteed IF you paid an extra $20 per person, which we only found out AFTER we arrived at the cashier.
For a family of 4 this was a big let down... complete BAIT-AND-SWITCH!
Would not recommend this company at all.
He did not give a 'tour' IMHO.. rather, he drove around for 3.5 hours ...only commenting occassionally.

7  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCWhaleTours, Manager at BC Whale Tours, responded to this reviewResponded May 24, 2012

John, we are very disappointed about your less than enjoyable trip to Victoria. We see by your other reviews of various local attractions that your visit was not to your liking. We feel bad for anyone that takes the time and spends the money to take a family holiday then does not feel it was up to expectation.

In our defence, we are, in fact, trying to make this period of uncertain whale sightings the most fair as possible by giving a discounted price to people that cannot take advantage of our whale guarantee offer by allowing them to continue on the tour as an enjoyable wildlife tour. If a passenger has the opportunity to come back to Victoria we offer them the full priced whale watching tour with guarantee so they can return and claim a free tour for the entire family until they have do see Ocra. We cannot guarantee that the whales will be in our area every time we go out but we will take you out until you are satisfied. This is a lifetime guarantee! I hope that you are aware that we were the only company who happily provided this offer to all of our passengers throughout this period.

We are committed to a quality tour and to our beloved Orca. As you can read in the other comments by past clients, if we had known about your dissatisfaction while you were with us, we would have done everything within our power to remediate your opinion. We truly hope we have the opportunity to show you whales in the future, as our guests, and prove to you why we have received such high praises from past clients.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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582 - 586 of 679 reviews

Reviewed May 21, 2012

My friend and I went out a few weeks ago with BC Whale Tours it was amazing! The captain and rest of the company members were super accommodating and friendly. We ended up seeing about 5 whales and had an amazing experience. The captain was incredibly knowledgeable about the whales and the particular pods that were in the area; he made us feel safe and secure whilst out on the water. I would definitely recommend this tour group to anyone who is looking to experience canada's west coast marine life.

1  Thank CarliDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

Captain Harold and B. C. Whale Tours offers guaranteed orca sightings during the high season. We booked a trip with him for a few days before the high season, knowing that the guarantee didn't apply to us. Despite Captain Harold's best efforts, we didn't see any whales on the trip, though it was still a great experience. We were completely satisfied with the trip overall, and were prepared to disembark contented.

Coming back into Victoria Harbour, Captain Harold got word that a transient pod had just been sighted. He was keen to take us back out --- Captain Harold is very passionate about making sure that his customers get to see orcas --- but someone on our tour had a flight to catch, so we returned to shore.

At the end of the trip, he offered to take us out again, on his own time, after the last tour of the day. (We couldn't do it on another day, as we were leaving for home shortly after.) Because my elderly mother, who has mobility issues, was with us, we needed the large boat rather than the smaller one. Despite the extra expense, he took us out anyway, and we had an absolutely incredible encounter with a pod of nine beautiful orcas!

I can't say enough about how well we were treated, even without going into details like how he delayed his own dinner to take us back out again. This tour is highly recommended!

5  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

My daughter and I recently went out on a trip with Captain Herald on his amazing boat, the B.C. Luna. We saw the most fabulous coastline and my daughter was spellbound with all the sights and wildlife, and I was extremely comfortable and secure on the boat. I do recommend this to anyone who wants a personal and exciting, friendly 1st class experience!

2  Thank Avi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2012

I can't say enough about the staff and Captain Harold. I will try and keep it short though. I my wife and two young ones went on a wildlife tour with Captain Harold and just had a great time. They only take 12 passengers at a time so it is very, very nice. The boat was fast and very comfortable. He was great with the kids and is obviously VERY knowledgeable about the the area and all it's wildlife. Very down to earth guy very nice. The kids are still talking about Captain Harold and the boat ride. Outstanding service. We were not "guaranteed" to see Orcas but he stayed out well beyond the 3 hours we paid for. They saw them for the last 4 days but our day wasn't one of them. The next time we want to go whale watching we will cross the border just to have Captain Harold take us.

1  Thank jumpsuitelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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