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All reviews erickson wing aura restaurant japanese garden new wing outer harbor fisherman's wharf overlooking the harbour walking path huge bathroom studio suite short walk victoria clipper an upgrade beautiful room valet parking empress hotel an easy walk
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Reviewed August 11, 2018

The service was very good upon arrival and the interior of the room was very nice and clean. The mattress was ok. The view is great BUT you can’t sit on the balcony to enjoy the view. It is filthy and there is no seating available for the balconies. While some balconies are small they could probably take one chair. Ours was a full size balcony and we were still told there were no chairs available by the front desk. The chairs in the room are tub chairs and too large to bring out onto the balcony. I expected a little more for the price of over $300.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank Angel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2018 via mobile

Upon arrival we checked our allocated room with 2 double beds and asked whether we could have 2 larger beds, since we are a family of 4. While no room with 2 larger beds was available, we were given a similar room with 1 queen size bed and a double sofa bed at no additional fee, which was very nice. Thanks to Florin at reception for sorting this out.

On our last day, we realised that our ferry booking to get back to Vancouver had no reservation attached. To make matters worse, our sailing was from Nanaimo and not Swartz Bay. Ryan, one of the porters at reception was very knowledgeable about options and traffic at the time of our crossing. He advised us to try and change our booking. Haylee at reception was extremely helpful in getting our booking changed and reservation placed. We arrived in Vancouver safe and sound the same evening with enough time for dinner. We are very grateful to Ryan and especially Haylee for their fantastic efforts and customer service.

Laurel Inn is a lovely place in close proximity to many of Victoria’s sights. The hotel was clean and quiet.

Date of stay: August 2018
Trip type: Traveled with family
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2018

Turning left 100 yards from the Victoria Clipper found us at the Inn at Laurel Point. A bit out of the down town Victoria hustle and bustle the Inn was a wonderful respite. Spacious and airy public spaces led to a generously large, clean guest room with a harbor view (note - all rooms have harbor views). Staff check-in was pleasant, wifi was good as was the water pressure in the shower. Aura provided an excellent breakfast on a delightful view deck, which served very nicely for end of day drinks as well. Would definitely return.

Room tip: All rooms face the harbor. Upper floor rooms have better views but are more costly. Lower floor rooms are more than fine.
Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2018

We arrived at the Laurel Point and were welcomed warmly by Laurel Point staff. We had originally requested the Erickson Wing, at the time nothing was available, but a cancellation occurred and we were offered first refusal, which we took advantage of. The Laurel point exceeded all of our expectations!

Date of stay: June 2018
Thank gleem2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2018 via mobile

Second time here. Will definitely come back. Everyone was so nice. Very accommodating. Answered all our questions. Room was nice and we had a great view of the harbor. Grounds and hotel beautifully cared for.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank Annette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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