We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Harbour Towers Hotel & Suites
Ranked #22 of 49 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
Hundslund, Denmark
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel”
Reviewed July 26, 2013

Last room in the hotel was a suite, which we took. Great experience, which should give themselves. View of the entire city from the suite 2 balconies. Fantastic furnished suite with everything you can imagine and more. Can be recommended.

Room Tip: A suite of 12 floor provides a fantastic view.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lars V J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 29, 2013
Thank you! You've captured the fact that we do have a great selection of suites and I'm very glad that the very last one available served you so well.
Sincerely,
Kay Koot, general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,891 reviews from our community

Traveler rating
    710
    745
    291
    89
    56
See reviews for
586
688
74
221
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (465)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Comox Valley, Canada
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 25, 2013

This property is going down hill very fast. The rooms have very dated furniture, the carpets were filthy and the room was not vacummed before we settled in. There was a candy wrapper behind the garbage can and some very old crumbs and candy that could have easily been cleaned up. Anything with an edge be it furniture or door trim needs cleaning. I rubbed the bathroom door trim on the inside with the edge of a towel and it came out black.

The parking fees are getting extreme at $15.00 per day, especially when that is added onto high prices.

I would not stay here again, unless they bring back the quality the hotel used to enjoy.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 534DouglasM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 29, 2013
Oh dear! It sounds like our Housekeeping Department has let the team down in whatever room you stayed in! There are 64 points on our Room Inspection Checklist used to monitor and reward (usually) the high levels of cleanliness that our Room Attendants achieve. Most of our guests do state that although the hotel decor might need updating the rooms are clean! I am very sorry that what you experienced was not the same. I assure you that we all recognize that we have control over the cleanliness and maintaining that is of prime importance.
The overnight parking rate is actually comparable to most downtown hotels.
I hope you will reconsider and give us the opportunity to redeem our reputation,
Sincerely,
Kay Koot, general managr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2013

We stayed at the Harbour Towers for the second time in the past few years. We were on the 7th floor and had a harbour view. The front desk staff were very friendly and helpfull. We were travelling with 5 other couples who also stayed at this hotel and the restuarant was great about accomodating us and keeping us all together. One night we had a reservation for 22!!
Thier breakfast buffet is great and the dinners that we had there wer excellent. Ther service in the restaurant was top notch and the food delicious.
I would have no hesitation in recommending the hotel and all its immenities. We will be back.

Room Tip: Higher floors have the best view and less ac noise.
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2coyotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 29, 2013
It's so rewarding to read reviews that describe such positive experiences - especially so when it's a group of friends and our team is able to accommodate them together. I will take great pleasure in sharing your comments regarding both breakfast and dinner with Chef Dustin and his culinary team along with our Service associates.
We look forward to welcoming you back for your 3rd time!
Kay Koot, general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 23, 2013 via mobile

We loved our room and amazing view from the 10th floor. Our only issue was having no air conditioning. We left our sliding door open and ceiling fan on and it still didn't cool down. Other than that, we really loved our stay there.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank landrlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 29, 2013
Thank you so much for highlighting the amazing view from your 10th floor room. Next time hopefully Victoria won't be in the middle of a hot spell!!
Kay Koot, general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2013

9th floor: what a view, what a room, what great service! We enjoyed our stay so very much as our bedroom was separate from the living room/kitchen and we could close the door on any hall noise. Clean, comfortable bed and bathroom! Great breakfast too AND the parking in the underground garage was included in our special. Would stay there again with no qualms!

Room Tip: Always ask if you have a great view of the interesting, busy Victoria harbour!
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Callie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 29, 2013
I really love the fact that you have described so many of the features and benefits our sales and reservations associates mention (great service, clean & comfortable room and bathroom and great breakfast buffet), but even more so when your Subject line is the view, and your suite was on the 9th floor! Please continue to check our Web Specials, as from time to time you may benefit from another offer that may include parking.
thank you,
Kay Koot, general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 17, 2013 via mobile

Loved this place overall. We stayed on the 11th floor with harbor views which were amazing!! The hotel lobby was renovated and clean, and the complimentary breakfast was exceptional. The one and only downside of this stay was the cleanliness of the floors in the room. There were dust bunnies behind the large furniture as well as some forgotten items (a bracelet, a bead, some medication tablets). Looking past this, the bed and bathroom were spotless. Lovely stay here, thanks harbor towers!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BSNPHNonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 22, 2013
It makes me very happy to read how much you enjoyed the view from your 11th floor room, as well as our Breakfast Buffet. I am very disappointed that our Room Attendant was so attentive to the bathroom and the bed and yet seemingly missed a complete vacuuming behind the furniture. Our Housekeeping Manager Debbie will be following up with her very hard-working team - who usually do receive kudos for their attention to cleanliness.
hope to welcome you back,
Kay Koot, general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fife Lake
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2013

The staff gave a warm welcome and continued to provide us with information during our five day stay. The beds were the best for which sight see-ers are grateful after a day or night in this remarkable historic city or its environs. The waterfront is a short two blocks away and the harbour center just a short five blocks. There was always something going on along the water front. The hotel also has an excellent restaurant, Vic's, with an especially outstanding breakfast.

Room Tip: Ask for a room on a higher flor with a view.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArthurOFifeLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay-gm, General Manager at Harbour Towers Hotel & Suites, responded to this review, July 22, 2013
It seems like you and your family are well-travelled tourists and truly did justice to our City, taking advantage of the location of the Harbour Towers. You've identified several of the key items I'm so proud of: the service level of my team, Vic's restaurant and in particular our Breakfast Buffet and of course the comfort of the beds - so important to anyone staying in a hotel.
Thank you for choosing to stay with us and we hope to say Welcome back some time,
best regards,
Kay Koot, general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Victoria hotels
0.1 mi away
Hotel Grand Pacific
Hotel Grand Pacific
#14 of 49 in Victoria
2,058 reviews
0.2 mi away
Coast Victoria Hotel & Marina by APA
0.5 mi away
DoubleTree by Hilton Hotel & Suites Victoria
Show Prices
Show Prices
Show Prices
0.1 mi away
Best Western Plus Inner Harbour
0.5 mi away
Chateau Victoria Hotel and Suites
0.6 mi away
Best Western Plus Carlton Plaza Hotel
Show Prices
Show Prices
Show Prices

Been to Harbour Towers Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbour Towers Hotel & Suites

Property: Harbour Towers Hotel & Suites
Address: 345 Quebec St, Victoria, British Columbia V8V 1W4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Victoria
#16 Family Hotel in Victoria
#18 Business Hotel in Victoria
#22 Romantic Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Harbour Towers Hotel & Suites 3*
Number of rooms: 196
Official Description (provided by the hotel):
At Harbour Towers Hotel & Suites we believe "It's the little things that make the difference". From our professional front desk personnel to our dedicated room attendants, our ultimate goal is to provide the impeccable service and extra little touches that will make your visit memorable. The Harbour Towers Hotel & Suites offers some of the most spacious and comfortably appointed accommodations in Victoria. Most of our rooms and suites have balconies and many display breathtaking views of the vibrant Inner Harbour or the majestic Olympic Mountains and the Strait of Juan de Fuca. Whether traveling for business or pleasure, you can rest assured that at Harbour Towers Hotel & Suites, your comfort is our primary concern. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Cancelon, TravelClick, Travelocity, Hotels.com, Expedia, Orbitz, Booking.com, Priceline, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Harbour Towers Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harbour Towers Hotel Victoria
Harbour Hotel Victoria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing